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ClockShark hours/times timsheets not imported into QBOnline payroll

ClockShark hours/times timesheets not imported into QBOnline payroll?

Tried to import timesheets from ClockShark to QBOnline, it worked but when I go to run payroll, the hours/times do not show up on the payroll time sheet. Do we have to manually enter them or how can we get this info imported so we show it on the employees paycheck.

Greatly appreciate any info you can provide.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    AdminCliff Mitchell (Co-Founder, ClockShark) responded  · 

    Thanks for the question! To find the time exported to QBO from ClockShark, you will want to navigate to the employee’s Weekly TimeSheet. If you see the time there, it should be accessible when you go to run payroll.

    If you still are encountering any difficulty, please let me know @ cliff@clockshark.com, or you can call our Customer Success team at 1.800.828.0689 so that we can help make sure the QB/ClockShark integration is set up correctly.

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