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  1. Schedules in Time Reports

    In the time reports, it would be nice to see the scheduled time alongside the times the employee actually worked.

    0 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Currently, this still is under exploration by our development team. Please continue to post your feedback in the comments section below, or endorse the larger idea by voting. :)

    • Pause Button

      Add a pause button for, say, when someone has a quick personal errand to run, gets a personal phone call, or something like that. On the mobile device, there's room right below the start lunch and switch buttons. (I hate paying for employees' personal time during work hours!)

      2 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

        Fred, that’s a great observation! Using the lunch button (or even clocking out) allows you to clearly see when the employee stopped and started work. That’s an excellent, equivalent workaround one can use while we consider adding this in a future update.

      • Allow customers/clients to view reports for their Jobs

        Provide a way for customers/clients to access reports for jobs, so they can track progress and billable hours.

        7 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

          Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

        • Add folders for completed work

          I do over 1,000 service calls a year, many times for the same customer. I would like to see a way to file the jobs in folders to make finding old jobs and notes easier and more accurate

          43 votes
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            5 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for this great idea. We’ll consider ways to mark jobs as completed for a future update. If anyone has further ideas on how to make this feature awesome, please comment.

          • new app

            Can you make an app for BlackBerry

            5 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              Joe Mitchell responded

              Hi Chris, we will leave this idea open for voting. Given the current demand levels we are hearing it is not super likely you are going to see a Blackberry App soon. Sorry!

              If you want a BlackBerry app, please vote this idea up.

            • 5 votes
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                3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

                Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

              • Autogenerate employee passwords

                it would be easier if you could automatically have a password generated when you add a new employee. Then they would get an email with the password and would be allowed to change it on their first login to something they can easily remember.

                4 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  When importing employees from QuickBooks Desktop, a password will be auto-generated for employees, and emailed to the employee.

                  Employees who are added manually to ClockShark will need to have a password manually created, but they too will receive an email with their login information. If they log into ClockShark from a desktop, they can customize their password to be something easier to remember. :)

                • Autogenerate new job numbers

                  Have an option for the system automatically generate new sequential job #s for each new job added

                  20 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    This has also been suggested offline by a number of users. So we are hoping to get this done sometime this year. We wish we could build all the features at once, but there is actually alot of work that goes into every feature. So we promise to move as fast as we can.

                  • Choose more than 1 job for Travel/Estimating

                    The initial and last long distance travel hours would have more than 1 job assigned. Say our estimator travels 4-5 hours - at arrival he will then be going to 5 job locations all within 1/2hr of each other. Instead of having to break out the initial and end travel into the 5 jobs, just be able to add the jobs to those times in one group.

                    0 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make the PTO function available while using the Kiosk

                      It would be great to have the PTO function available on the Kiosk!

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • reports

                        Reports that don't put each week on a different line.
                        At least in the CSV version.

                        Having to manually combine lines takes forever.

                        0 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for the input, Peter, especially on how the reporting tool is working for you. I’ll pass along to our development team your urgent request to get the CSV exports in a more workable format.

                          Folks, if you’d like to see this updated, please remember to vote too.

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