ClockShark Website

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  1. Modify budget hours with CO as those come up

    Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.

    Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.

    Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.

    19 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Pawel, thanks for giving us your feedback!

    I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!

  2. It would be great to be able to run a report to see which access controls are assigned to employees.

    Be able to run a report that would show which tasks are assigned to an employee. Presently you can only see if they punch in with that task. I am currently having to go task by task to see who is assigned. Not all employees use a task daily when clocking.

    2 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for your feedback and votes on this idea!

    I definitely think it would be really useful to gain quick access to see who has access to what. That way you would be able to see who has access to certain Jobs and Tasks, or even vice versa.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  3. PTO needs a way to report on balances per employee

    It would be helpful to be able to pull a report that shows the current balances for an employee for each policy they are enrolled in. Also, the new PTO report is great, but what it lacks is a running balance alongside the list of approved PTO requests. For example, on a bank statement, with each transaction you can follow it to see how the debit affects the balance. If this sort of detail were simply included in the current report it would be very helpful to be able to understand how specific requests affected the history of the balance…

    6 votes
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    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your feedback and idea with us!

    Glad to hear you like the new PTO report. I can definitely see how this kind of transaction list with requests and accrual would be really useful for admins and employees both. The report is meant purely for historical purposes, but I could see this idea as an additional feature.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  4. calendar with holiday

    I noticed when I am going to schedule, there are no days marked that legal holidays fall on. So I don't schedule work on days people are closed
    IE Thanksgiving, Christmas , New Years, etc

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey James, thank you for sharing your feedback and idea with us.

    That is a good idea and something that would help a lot of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  5. Allow the users to download lists of the current active employees, jobs, and tasks.

    From the website, being able to download CSV lists of the current active employees (maybe name and email listed), as well as jobs (with name, number, address, description), and tasks (name and number). This would be a super quick and easy way to view everything in the system and not miss anything.

    19 votes
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    3 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    This currently an option if you contact our support team, they will be able to get you all this information!

    But I think this would be a really valuable resource if the user could do this. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  6. Mix and match PTO accrual options

    Have more option for when we set up PTO policy. I want to give our employees 8 hours of pto when it is their birthday. Currently you can select Anniversary but it would be nice to have an option for Birthday or better yet let us set up a criteria.

    2 votes
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    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Cheryl, sounds like a great bonus on their birthday!

    Just to gather a little more information, do the employees accrue time any other way? Do they also accrue time based on the hours they work or maybe at the beginning of the year?

    If so, you can definitely add time for the employees manually just by editing the employee (or going to the PTO policy) and giving the employee an additional 8 hours. It could be cool to “mix” accruals though. Maybe they accrue based on the hours worked but get some extra time for Christmas for example.

  7. Send Text MSG to customers when workers are on the way

    When the employee starts to a customers house notify the customer with a text msg stating employee's name with "Company" is on the way.

    3 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jessica, thanks for providing your feedback with us! I think this would be a really valuable resource for lots of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.

  8. GPSTrack does not indicate coordinates.

    GPSTrack does not indicate coordinates. With TSheets we used It is a a safety feature and a way of confirmation of the employees location. We compare against our dispatched coordinates for the exact location.

    1 vote
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Steve, thanks for sharing your feedback with us. I can definitely see this as a useful addition for users.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  9. Show task code numbers on website time clock

    The task code numbers show up on the mobile app, but they do not show on the web browser version. We use the numbers to help sort categories of tasks. The categories all jumble together since it's alphabetical and not by our category numbers.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  10. Need daily hours alongside the Pay rate report or pay rate on the Timesheets report

    Pay rate report needs detail hours of employee besides dollar amount

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Juan, thanks for sharing your feedback with us!

    Seems like this could be solved either by providing more details on the Pay Rate report like you were saying or by providing the total amount of dollars on the Timesheets report since that has the rest.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  11. Temperature Tracking with Clock In Questions

    Please create something so we can track temps of our technicians. With COVID19 continuing to impact businesses and certain cities requiring businesses to track all temperatures of those coming on site. This would be a huge help to all of us I think. It could be as elaborate as tying the temp to each job so we can run a report on the job details that would show a column for temp that the technician put in. Or as simple as a clock in question (much like the clock out questions) and have it ask or let us create our…

    3 votes
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    1 comment  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Molly thanks for providing your feedback with this idea! This is something that has been brought up and we are looking into ways we can adapt our Clock Out Questions to be used in this situation.

    I think this would be a really valuable resource for lots of companies. With limited work time though and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s keep the votes coming and we will build this!

  12. Get rid of the end of a job requirement to allow jobs to repeat indefinitely

    I have a senior care business and unless we lose a client or an employee the job doesn't end. I end up forgetting to go in and reschedule the job so then it just disappears off the schedule.

    1 vote
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jessica, thanks for providing your feedback with us!

    I think this could be really useful for lots of different companies and work flows. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  13. Setting overtime rates for specified shift times in the day

    Having more options for overtime pay and rates would make it easier to manage payroll. We have some work that has to be completed outside of normal working hours, this means that we have to work night shifts which come with a specific overtime rate (based on the hours of work). Being able set an overtime rate linked to specific working hour, between 20:00 - 06:00 for example, would be more useful than simply being able to set a rate for working over 8 hours a day.

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Adrian, thanks for providing your feedback with us.

    I think this could help a lot of different companies with lots of different workflows and industries. However, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  14. Set specific rates/costs for individual jobs and tasks.

    I would be very useful to be able to set specific rates for individual jobs and tasks. We often respond to call-outs from clients and there are a number of different charges that are applied dependent of the time of the call out and the day of the week e.g. one rate for a call-out in normal working hours, a different rate for outside normal working hours in the week and one more for weekend call-outs. for each of these situations the engineer will receive a different uplift to their pay so being able to link a rate to a…

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Adrian, thanks for sharing your feedback with us!

    This is something that is possible with a lot of our payroll integrations. We can connect ClockShark Tasks to use a specific pay rate set in the payroll software you use so that when you export your time, all of this is done correctly for you.

    However, this isn’t something we handle internally. We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  15. Allow foreman scheduled to see employees who they are scheduled with

    Allow a Foreman/Employee scheduled to see his scheduled crew from his employee schedule tab.

    A foreman/employee can currently see from his schedule

    "Schedule Note"
    "Job Description" &
    "Attachments"

    Please add a tab to view Employee/Crew Scheduled for this Shift

    "Who's Scheduled?"

    11 votes
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    4 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jonathan, a new feature we added allows you to view the schedule on the mobile app by job. This way the crew leader would be able to see everyone scheduled at once for a specific job. Do you think that adequately fills this need?

  16. Getting a report for a job and task

    We do onsite servicing and I use the job list to record equipment we work on - my tasks show what we did
    I need a report that I can get a certain task we performed on a job
    Instead of having to run a job report and hunt for the task

    2 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Sue, I do have some good news, we are actually coming out with a report shortly called the “Quick Summary Report” that will allow you to pull information totals from Customers, Jobs, Employees, Tasks, or a combination of them all. So this will be able to do what you are looking for. The one catch, is that this report won’t include all of the shift details and notes like the Job Details report has.

    So that may be useful, but the next step would be to improve the filtering for the current reports to include that second level of selection.

  17. Allow the job budget to be comprised of sub-budgets or task budgets

    That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.

    As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!

    4 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  18. Pop up comments bubbles

    Being able to click the blue message symbol and have a pop up bubble with what the message says would be handy instead of having to open that days time. not all messages refer to correcting time and it is easy when I do not have different codes to run through the week when doing time. I have to manually transfer timecards to our account system for 33 people and when I have to manually check each day back and forth it is time consuming when the site has to load back and forth.

    1 vote
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey again Nicole, thanks for sharing your idea with us!

    I think this could be a really valuable idea for lots of companies, especially when reviewing lots of notes and timesheets.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  19. Create a job wage for Prevailing Wage jobs or multiple rates for each employee to accommodate for Prevailing Wages

    We do several Prevailing wage jobs each week and I have no way of changing the payroll reports to the correct wage automatically in your program. It would be nice to be able to either have a "Job Wage" because all my guys make the same wage for certain Prevailing Wage jobs. I know I'm not the only one who has to deal with Prevailing Wage so I'm sure it would help a lot of payroll people.

    3 votes
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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Toni, thank you so much for your idea and feedback.

    Makes a lot sense and I’m sure there are others that could get benefit out of this as well. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  20. Set each employee's availability

    Set schedule availability for each employee so they aren't able to be scheduled on unavailable days/times

    16 votes
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    4 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the great feedback and ideas! I think this would be a really valuable resource for lots of companies.

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

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