ClockShark Website
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Multiple Corporations Access
To allow the ability for multiple companies that work together as a unit to have a drop down box to be able to select the company everyone in working for for the day but keep all hours for that week manageable on one time card.
1 vote
AdminJT Abbott
(Admin, ClockShark)
responded
Hey JasMaine, thanks for sharing your feedback with us!
I think we can definitely do a better job of accommodating companies with this kind of situation, whether it is combining them, allowing for easy switching, or even something else.
Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Allow the notes in the Scheduled job to show up in the employee's job notes
When a job is scheduled to a specific employee and notes have been added by the office employee scheduling that job to that specific employee doing the work, I'd like to have those notes show up in their time along with any notes the field employee adds in their time for the day. This will help the office employees to know what was done, in case the field employee doesn't add any notes for that job.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Cathie, thanks for sharing you idea and feedback with us.
This is an interesting idea and I could see how that would be really useful to compare what was actually vs. scheduled to be done.
This would kind of act as a “to do” list so that both the employee and the office knows what was supposed to be done and what was done. Is that what you’re imagining?
Would love to hear any additional feedback, thanks!
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Setting overtime rates for specified shift times in the day
Having more options for overtime pay and rates would make it easier to manage payroll. We have some work that has to be completed outside of normal working hours, this means that we have to work night shifts which come with a specific overtime rate (based on the hours of work). Being able set an overtime rate linked to specific working hour, between 20:00 - 06:00 for example, would be more useful than simply being able to set a rate for working over 8 hours a day.
5 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Adrian, thanks for providing your feedback with us.
I think this could help a lot of different companies with lots of different workflows and industries. However, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Admin User Default Settings Memory
It appears that the App does not have the basic User Default Memory Setting installed. Meaning why would it not remember what filters the User set up and keep those settings each time it is opened via the same user. Without this, then the User has to go back and select the Filters for Dept / Locations / Etc.. each time they log in. This does not seem very time efficient.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey there, thanks for sharing your feedback with us!
We have started saving some default filters that you choose on the website, but this could be really handy on the mobile app as well.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Put an icon on the web app's menu bar to go straight to Customer Search
I manage Customers and Jobs. I must click "ADMIN>" then "Customers" a hundred times a day. It would be wonderful to have a hot-key and/or icon on the main screen. Thx
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey there, thanks for sharing!
I think this could be really useful to be able to navigate directly to another Job, Customer, etc from any page.
We prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Allow the users to download lists of the current active employees, jobs, and tasks.
From the website, being able to download CSV lists of the current active employees (maybe name and email listed), as well as jobs (with name, number, address, description), and tasks (name and number). This would be a super quick and easy way to view everything in the system and not miss anything.
19 votesAdminJT Abbott
(Admin, ClockShark)
responded
This currently an option if you contact our support team, they will be able to get you all this information!
But I think this would be a really valuable resource if the user could do this. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Notify Customers when a worker's GPS location is onsite
Notify (email or text) customers when employee’s GPS is within set proximity of their project/location, and the employee has clocked in under that project/task.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Chad, thanks for providing your idea and feedback with us.
I can definitely see how notifying customers when the employee gets on site, or close to the site would be super useful. It does require a couple other pieces for everything to work correctly, but I think this would be very useful.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Invoice
If this had the ability to make an invoice that integrated with Quick Books that would be awesome. Right now we have to use a separate ap for that.
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey everyone, thanks for all the votes and support for this idea.
I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Searchable Employee Names
Make employee names searchable so not so much time is spent scrolling when looking for clock in's to edit.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Rebecca, thanks for providing us your feedback!
Right now the timesheets and schedules are both alphabetical by employee last name but there is a better way to quickly find someone. If you click CTRL + F on your computer that will pop a find search bar where you can type in an employee and quickly find them on that page. Should be the best option besides us building our own search bar. Hopefully that helps!
We prioritize all ideas with the momentum and votes they receive. Let’s get some more votes and we can get our own search bar built!
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Privilege Assignments: Pay Rate view
Allow for more granular assignment of privileges to view pay rate of staff. Would like to be able to print out a report for pay rate and trust that that information will be safeguarded without risk of sharing to the wrong person.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Wendy, thank you so much for providing this idea and letting others have an area to comment and vote!
Just wanted to get some more information if I could. Currently the pay rates are only visible by admins and anyone that you grant report privileges. But you can also limit who they can see reports about. So you could make it so the only reports they see are about themselves or someone they are a manager of.
Let me know if you have anymore feedback!
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Why can't I customize my interface?
Why can't I change the default filters and views on my account? You keep changing them with "improvements" making the website much more annoying and difficult to use. For instance, why can't I set "All Jobs" as the default view in the Admin>Jobs interface? Why can't I select ALL Active Jobs in the scheduling interface, not just recently scheduled or recently activated?
Shouldn't be that hard to change and make a more user friendly interface.2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Dan, thanks for suggesting this and providing and area for folks to comment and vote with you!
I love this idea as it would allow everyone to get the experience they are looking for. As with all changes, some people love them more than others, but this would solve for that.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Bulk Editing of Jobs and Employees
Admins should have the ability to bulk edit jobs, tasks, employees, etc. It's so tedious to add or edit multiples entities at once, especially if you're trying to find something specific and have to click into each one to find out.
8 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Brooke, thank you so much for providing this idea and letting others have an area to comment and vote!
I think this would be a really valuable resource for lots of companies. Just to gather a little more feedback, what specific fields are you wanting to edit in bulk?
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Add compliance alerts for licenses
Under employees, we should have the ability to track their license numbers and their expiry dates and have the option for clockshark to send alerts when license expiry is within 30 or 60 days. Would be very handy for many employers I assume.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Hofsep, thanks for sharing your idea with the community!
I can definitely see how this could provide some value for companies with lots of licenses to track. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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2nd PAY RATE.
2nd PAY RATE Option.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Pavlo, thank you so much for providing this idea and letting others have an area to comment and vote!
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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I have many times where I am going back and forth between the schedule and creating jobs and the interface gets overloaded and just starts
I have many times where I am going back and forth between the schedule and creating jobs and the interface gets overloaded and just starts spinning. I have to reload the entire platform and then sift back through the schedule to find where I was last working.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey again Maya! Thanks for sharing your idea, and allowing folks to have a forum to support and vote for it.
One thing that might be helpful is a “add job” button on the scheduler so you don’t have to go back and forth between the pages. Also just have two web tabs open and refreshing between the two usually helps as well.
But there shouldn’t be any troubles with the web page loading itself. If that is still happening reach out to our support team on the website, email (hello@clockshark.com), or phone (800-828-0689)!
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Caps Locked
...when we log in, is there a way we can be reminded that our caps are locked. I locked myself out for the first time because my caps were locked.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Wes, thank you so much for providing this idea and letting others have an area to comment and vote!
I think that is a small improvement that could be useful for everyone.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this!
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Different divisions in a company
If a company has different divisions such as Property management and Construction, the employee could choose which division, the job, and the task.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jeff, thanks for providing your feedback with us.
We do currently have Departments/Locations where you can group your employees however you need. Just to get some more information, is there any reason you want the employee to provide this information themselves? What is your goal with this information?
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Allow What 3 Words to provide addresses for Geofencning
Allow What 3 Words to provide addresses for Geofencning
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Samuel, thanks for your suggestion! I’ve never heard of them before but they have a very interesting concept.
I can how this would be super useful when trying to find a specific location, like the office of a worksite, a certain door or gate, and things like that. You could paste the three words in the schedules for an employee for an example just so they get the information. But they won’t be able to click on that as a link at the moment.
New integrations are always an investment and with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Hazard Assessment
Anyway to integrate a hazard assessment into clockshark???
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
At the moment you can attach a template PDF of this daily sheet to a job and then users would be able to download that daily on their phone, sign it, and then attach it to their shift.
Is there another way that you would like this to be handled?
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Attachments
Help me avoid duplicates! Would be terrific if there was a way to visually know I previously downloaded an attachment.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Tammi, thank you so much for providing this idea and letting others have an area to comment and vote!
At the moment, downloading a file just starts a process with your computer itself. So the best course of action would be to check your downloads if you have the file already.
Besides that, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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