ClockShark Website

Please let us know your thoughts, ideas, suggestions, and feedback related to the clockshark.com website. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

If you need help with your account, check out our online help, or get in touch with our five-star support team!

Phone Support: 1-800-828-0689 
(Sun-Thurs 6am-11pm, Friday- 6am - 5pm, Saturday- 7am - 4pm Pacific) US and Canada Only.

From outside the USA open a support ticket, chat with us via the website, or email us at hello@clockshark.com to setup an international call.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Hazard Assessment

    Anyway to integrate a hazard assessment into clockshark???

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    At the moment you can attach a template PDF of this daily sheet to a job and then users would be able to download that daily on their phone, sign it, and then attach it to their shift.

    Is there another way that you would like this to be handled?

  2. Ticketing system for customer service calls

    Ticketing system to manage service calls!!!!!

    We are running a parallel system and is a double entry pain in the ass

    The system we are using is "happy fox"

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Adrian, thanks for sharing your feedback with the community!

    HappyFox looks like a great and robust program. Building new features as large as a ticketing system requires a lot of time, planning, and resources to ensure that we are building something that benefits a huge percentage of our users.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, we can build features like this, so please keep voting!

  3. Track over time as comp time

    We have employees salaried at 45 hours/week. hours over/under 45 contribute or take from compensation time.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Beth, thanks for providing this feedback!

    Now that we have PTO, you could add any extra time needed to their PTO policy, or even set up a separate one for them to use so it would be easier to track!

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  4. Estimating

    Estimating or integrate with Estimate Rocket

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Dale, thanks for sharing your feedback with the community!

    Building new features as large as an estimating and invoicing system requires a lot of time, planning, and resources to ensure that we are building something that benefits a huge percentage of our users. Are there any specific kind of features or functionality you would like to see with this though?

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, we can build features like this, so please keep voting!

  5. Photo Sharing

    Giving clients access to photos.
    This opens up another market of clients happy with the Clock Shark experience. We renovate houses. Giving my clients easy access to progress shots ads to the experience. They feel more connected.
    It also means I don't have to sort photos from text, email, Messenger etc.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mark, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  6. Batch job name replacement before exporting!

    My guys usually make up an easy name to remember a particular long term job. My QB usually has a more detailed name. I have to go one by one and change the job name day by day for each employee to get it to the right job name before I export the week.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Matt, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    Just wanted to get some more information on your current work flow. You can just map that ClockShark job to the QuickBooks job without changing either name. And when you run the web connector, the QB should overwrite the CS job name.

    Or you could also just change the name of the job in ClockShark without having to edit all the times. Does that sound like something that would be easier for you?

  7. Separate Time Format display for Time Sheets (web/mobile) and Reports

    Have the ability to choose which time format to display on the Time Sheets online (web/mobile) and on the reports (Company Settings). Our QB uses time decimals for payroll, but employees want to see actual time in HH:MMs

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for this suggestion! Let’s let folks vote on this, and we’ll consider adjusting that feature in a future update! :)

  8. When you ADD items (Jobs, employees, tasks, etc.) curser should auto default to the first box

    When you ADD items (jobs, task, etc.) cursor should auto default to first box so you do not have to click it with mouse. Cut down on unnecessary and repetitive acts!! Streamline program!!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers great support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  9. When adding employees, jobs, or tasks give the option to "SAVE AND ADD ANOTHER" instead of just SAVE and having to ADD

    When entering EMPLOYEES, TASKS, AND JOBS give the option to either "SAVE" OR "SAVE AND ADD ANOTHER". This will Streamline the data entry!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Hey There! Thanks for this suggestion: the quicker you can add jobs/employees/tasks, the better! Our development team will explore adding this in a future update, but if you have any other suggestions for how to make using ClockShark even FASTER, please just let us know!

  10. More flexibility for double time entires

    Our staff are paid double time if they are called in after hours. Would like ClockShark to be able to automatically pay double time if an employee punches in between the hours of 5 pm and 8 am.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Hi, Kelly! Thanks for the suggestion about extra OT/DT settings in ClockShark. Some of our customers will create a specific job called “Double Time” that employees can choose if they are clocking in within a certain time frame, but this is just a workaround. Having an actual setting would be very helpful.

    As folks vote with you on this idea, our Development Team will look to add this in a future update. Of course, if you have any other suggestions, please just let us know! :)

  11. Triple Time

    Facility to add 3 x time hourly rate for hours worked pass midnight

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Hi, Lee! :) Thanks for sharing your idea here on ClockShark’s Suggestion Forum. We love to hear your feedback. As folks vote and support your idea, we’ll look to add it in a future update.

  12. Client Reminders

    Some of my clients require appointment reminders. It would be extremely helpful if the software could send an automated email to clients for whom we've turned on that feature. If client is on the schedule then "x" number of days before appointment send quick email with appointment date and employee they can expect.

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea on the Voting Page, Abena. Adding features that allow customers to interact with ClockShark is a visionary idea, and one that customers continue to ask for. Let’s let folks vote for this suggestion so we can consider adding it in a future update.

  13. Have an option for ClockShark invoices to be in Canadian dollars

    Currently, all of our invoices from ClockShark are in American dollars. This creates an extra workload for those of us using the service from Canada, as (at least for us) administration needs check our credit card statement every time we receive an invoice, and create our own ClockShark invoice in Canadian $ to send to our accountant for write-off purposes. I feel like it would not be terribly difficult to implement this, and would likely save a lot of time and headache for your Canadian clients.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Angela. Thanks for sharing your idea here on our Voting Page. You make a great observation: all the invoices do currently arrive just in USD, but we will look into implementing this in other currencies in a future update. Let’s let folks vote on it here, but thank you for voicing the need for this feature. If you have any other suggestions, I’d love to hear them!

  14. HIPPA Compliance Implementation

    Implement HIPPA Compliance for health records, implement Business Associate Agreement for HIPPA compliance.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Include an option for online booking

    Include a link or widget to allow customers to book jobs online. I run a cleaning business and allowing customers to book for themselves would save me work.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Invoicing and billing customers (and as you suggested, booking customers) would be awesome features to add, Kathleen. Thanks for the powerful vision of how you see ClockShark working. We’ll keep you updated as we add new features to the product.

  16. map preferences

    It would be a nice to be able to change your map preferences in your administration settings to the map system you actually prefer.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to choose what days are shown on the schedule page

    It would be helpful to adjust the company settings so that the work week is Monday through Friday. I don't like seeing Saturday and Sunday on the calendar, and when you're setting up a repeating schedule for 3 weeks in a row at a certain job, right now I have to check the box for "weekly", and then select M, T, W, Th, Fri individually because if I just select "daily" then it schedules the weekend as well.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Implement mass file attachment exporting

    Could be as simple as "download all attachments" next to the job name in the Time Sheet web view.

    Alternately, being able to select large numbers of attachments to export based on reporting criteria (job, employee, date range etc) would be excellent.

    19 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for this suggestion, Matthew. Getting all the notes/attachments quickly for specific dates is something we have been considering, so thanks for providing a place where other users can voice their support for the idea.

  19. 8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  20. Please add the ability to view a larger than a thumbnail photo on the "Who's working now" page.

    We keep the "Who's working now" page open all day and we love how real time notifications. The one thing that is lacking right now is the ability to view (more than a thumbnail size) photos on this page. We know that we can view the photos on the time sheets. But the time sheets don't give us the instant notifications that is available on the "Who's working now" page.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  • Don't see your idea?

Feedback and Knowledge Base