ClockShark Website
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Allow the job budget to be comprised of sub-budgets or task budgets
That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.
As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!
28 votes
AdminJT Abbott
(Admin, ClockShark)
responded
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Filter by Department
Currently the jobs can be filtered by Stage, Customer and Status. Can you please add a filter by department? Many thanks!
5 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Angela, thanks for sharing this idea with us!
I think this could be a really valuable tool where you can quickly find the jobs that a department/location has access to.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Modify budget hours with CO as those come up
Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.
Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.
Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.
21 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Pawel, thanks for giving us your feedback!
I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!
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calendar with holiday
I noticed when I am going to schedule, there are no days marked that legal holidays fall on. So I don't schedule work on days people are closed
IE Thanksgiving, Christmas , New Years, etc8 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey James, thank you for sharing your feedback and idea with us.
That is a good idea and something that would help a lot of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Missed clock in notifications to Admins
CS currently has a notification only after 4 hours of a missing clock in. Can this be adjusted? In heath care, we can not wait 4 hours to be notified that an employee has not clocked in. Start it at 5 minutes late. Would be nice to also have push notifications and not just the email option.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Krystal, thanks for sharing your feedback and idea with us!
Being able to adjust these notifications would be a great addition. As well as more control over what types of notifications they send and who receives them.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.
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Add a location pulldown when selecting job and task
We don't want to use geo-fencing but need to track employee locations for tax purposes. Currently we have rolled location into our tasks (jobsite - installation vs shop - installation), but it would be great to have a separate pulldown where an employee could select their location.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thanks for sharing your feedback with us Sasha.
I can see how this would be useful in many different situations. Having that third level of tracking could help break things down even more.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Add worker names when looking at jobs
When looking at a job, the employees or workers that worked the job should be able to show up to see who worked at that job.
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Lilian, thanks for sharing your idea with us!
I think this would be a really valuable resource for lots of companies. There are definitely some other helpful things we could build that are similar.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will get built, so please keep voting!
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Lock the Header menu so it follows you down the page
May be a trivial issue, but locking the header so I can see and select timesheet, schedule, reports, admin, etc. if I'm at the very bottom of viewing timesheets for "z" employee (on view timesheet) without scrolling AAAALLLLLL the way to the top of the page to select another task. Just like locking a row/header in excel.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Beverley, thanks for sharing your feedback and idea.
I think that is a great idea that could be useful for everyone in lots of different situations!
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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PLEASE Allow Managers to add employees with out Admin access
PLEASE Allow Managers to add employees so we can still have limited access and not have to give them admin. My HR department is paid Hourly. In order for me to allow them to onboard and add an employee I have to give them Admin access which won't restrict them from changing their own hours! This is a huge flaw! Please change!
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jordan, thanks for sharing your feedback and idea with us!
You are correct about the current functionality, we definitely want to improve how our permissions work.
Always keep in mind that with our audit log you can see who added time and review it to make any needed changes.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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When searching for a Job that all information is there from employees on the field too.
Right now if I want to see information on a job - the only info I can see is what I upload for the employee to see. I'd like to see notes, pictures, and time worked on this job under the job as a whole.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Brenda, thanks for your feedback and idea.
The good news some of this is possible! With our new Conversations feature, both admins and employees can communicate via comments on a Job, upload attachments and photos, mention each, and get notified about Jobs they follow. Check out this help article to learn more: https://help.clockshark.com/en/articles/4622657-how-to-use-conversations-on-the-web
There are still more areas to add as you mentioned. I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Selecting multiple tasks when assigning a shift
When adding a shift it only allows for one task to be selected. It would be nice to be able to select multiple tasks to be completed throughout the duration of the shift.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Mike, thanks for sharing your feedback and idea with us.
Just as a follow-up question, what kind of things are these tasks usually? Is it more like a to-do list or checklist of things they are marking off as complete?
Or is it just something else you want the hours allocated to? Something like additional equipment?
Any additional information or examples would be much appreciated, thanks!
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It would be great to be able to run a report to see which access controls are assigned to employees.
Be able to run a report that would show which tasks are assigned to an employee. Presently you can only see if they punch in with that task. I am currently having to go task by task to see who is assigned. Not all employees use a task daily when clocking.
6 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey everyone, thanks for your feedback and votes on this idea!
I definitely think it would be really useful to gain quick access to see who has access to what. That way you would be able to see who has access to certain Jobs and Tasks, or even vice versa.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Audit reports that shows when Admin has to edit by employee
For instance, now the Audit report now only shows when time is approved listing the employees' names. It would good to see when the timesheet entries are edited by employee or for which employee was edited. (We want to keep track of who is using the app correctly for bonus purposes without having to write it down every time) Few edits by admin vs. a lot or all the time = lazy) ;)
5 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Christina thanks for reaching out to us with your idea!
I can definitely see how this could be used to increase efficiency among other things. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Ability to reorder jobs after the scheduling with drag and drop
When I drag and drop jobs to the schedule it would be great if they stayed in the order I drag them over and not rearrange themselves alphabetically or numerically. I list my jobs as addresses. A lot of time there is no set time for completion of a job, just once the employees are done they proceed to the next job. So if I have a job at 4 Main St And 9 White St in my job list, I drag 9 White St over to the employee schedule for them to go to that job first, then I…
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey there, thanks for sharing this idea with us!
The calendar will automatically go by the schedule times, but when the time matches (like with all day shifts), then the calendar is alphabetized. This is a great idea and would allow users to create more of a scheduled flow rather than having to edit the job name or put in start/end times.
I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support.If this becomes a popular request, we will build it!
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Allow the notes in the Scheduled job to show up in the employee's job notes
When a job is scheduled to a specific employee and notes have been added by the office employee scheduling that job to that specific employee doing the work, I'd like to have those notes show up in their time along with any notes the field employee adds in their time for the day. This will help the office employees to know what was done, in case the field employee doesn't add any notes for that job.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Cathie, thanks for sharing you idea and feedback with us.
This is an interesting idea and I could see how that would be really useful to compare what was actually vs. scheduled to be done.
This would kind of act as a “to do” list so that both the employee and the office knows what was supposed to be done and what was done. Is that what you’re imagining?
Would love to hear any additional feedback, thanks!
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Two factor time approval process
When employees enter their own time, allow the foreman for 1st approval or rejection before time is submitted to admin for final time approval for payroll. Also allow admin to reject time (and return to foreman for correction)
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Mariann, thanks for providing your feedback and idea with us!
I know this would definitely be useful for lots of companies with more complex workflows, but it represents a fairly large addition to our system.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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ALLOW TIME PUNCH DATA TO BE EDITABLE FROM WITHIN THE REPORTS
Based on our use of the CS system, it would save a tremendous amount of time to be able to run a report and then be able to access and more importantly edit the time punch data from within the report, i.e., change Job/Task/punch time.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Kimberly, thanks for sharing your idea with us.
I can see how this workflow could work better for companies versus just edit from the timesheets page.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Quick links
I am new to Clockshark (so keep that in mind here...)
Within the Scheduling screen - it would be extremely efficient to click on a listed job to open the details of that job. Currently, you have to navigate back to the jobs screen, search for that job name, and THEN get to the details. In that the details are already in Clockshark, why not simply provide a way for the Scheduler...easy access to the job details...without leaving the Schedule screen?
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Doug, thanks for the feedback!
Funny enough this is actually something we just added.
When you click on a shift on the schedule page, you get a little preview of that shift which now includes the notes for that shift and links to the Job and Customer.
You can see the attached picture as an example. Anything changes or additions you would like to see?
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Employee Registration
I feel like it would be really beneficial for admin to be able to see that an employee has "activated"/set up the app on their device. Maybe something that says "pending" until they log in for the first time and then it says "active"? Just something to let the admin know that they have already sent the log in information to the employee and the employee hasn't signed up yet.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Darci, thanks for the feedback!
I like this idea as it could make the onboarding process a little more clear, efficient, and easy.
I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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More Options on the Scheduling Page
There are a lot of work arounds for my suggestion but all are TIME CONSUMING.
- Customer information attached to the job should be accessible.
- Ability to change the color within the schedule without having to go to the "Jobs" box on the left, which is supposed to be the most recently scheduled jobs but it never is. The work around is to filter, but you leave the schedule page and that filter is gone.
- Attach files
- Change job status, currently to do this you have to go to the jobs tab, doesnt seem time consuming but…3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thanks for sharing all of your feedback with us, it is very useful as we continue to improve ClockShark. Like you noted, there are work arounds for a lot of these ideas but none are too pleasing to use.
I added your votes for existing ideas, but left this up for new ideas, specifically the opting out of start/end time. Does the “all day” shift work for you in this situation or what else would you like to see?
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