ClockShark Website
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Modify budget hours with CO as those come up
Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.
Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.
Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.
19 votes
AdminJT Abbott
(Admin, ClockShark)
responded
Hey Pawel, thanks for giving us your feedback!
I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!
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Allow the users to download lists of the current active employees, jobs, and tasks.
From the website, being able to download CSV lists of the current active employees (maybe name and email listed), as well as jobs (with name, number, address, description), and tasks (name and number). This would be a super quick and easy way to view everything in the system and not miss anything.
17 votesAdminJT Abbott
(Admin, ClockShark)
responded
This currently an option if you contact our support team, they will be able to get you all this information!
But I think this would be a really valuable resource if the user could do this. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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PTO needs a way to report on balances per employee
It would be helpful to be able to pull a report that shows the current balances for an employee for each policy they are enrolled in. Also, the new PTO report is great, but what it lacks is a running balance alongside the list of approved PTO requests. For example, on a bank statement, with each transaction you can follow it to see how the debit affects the balance. If this sort of detail were simply included in the current report it would be very helpful to be able to understand how specific requests affected the history of the balance…
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thanks for sharing your feedback and idea with us!
Glad to hear you like the new PTO report. I can definitely see how this kind of transaction list with requests and accrual would be really useful for admins and employees both. The report is meant purely for historical purposes, but I could see this idea as an additional feature.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Temperature Tracking with Clock In Questions
Please create something so we can track temps of our technicians. With COVID19 continuing to impact businesses and certain cities requiring businesses to track all temperatures of those coming on site. This would be a huge help to all of us I think. It could be as elaborate as tying the temp to each job so we can run a report on the job details that would show a column for temp that the technician put in. Or as simple as a clock in question (much like the clock out questions) and have it ask or let us create our…
3 votesHey Molly thanks for providing your feedback with this idea! This is something that has been brought up and we are looking into ways we can adapt our Clock Out Questions to be used in this situation.
I think this would be a really valuable resource for lots of companies. With limited work time though and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s keep the votes coming and we will build this!
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Allow foreman scheduled to see employees who they are scheduled with
Allow a Foreman/Employee scheduled to see his scheduled crew from his employee schedule tab.
A foreman/employee can currently see from his schedule
"Schedule Note"
"Job Description" &
"Attachments"Please add a tab to view Employee/Crew Scheduled for this Shift
"Who's Scheduled?"
11 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jonathan, a new feature we added allows you to view the schedule on the mobile app by job. This way the crew leader would be able to see everyone scheduled at once for a specific job. Do you think that adequately fills this need?
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Create a job wage for Prevailing Wage jobs or multiple rates for each employee to accommodate for Prevailing Wages
We do several Prevailing wage jobs each week and I have no way of changing the payroll reports to the correct wage automatically in your program. It would be nice to be able to either have a "Job Wage" because all my guys make the same wage for certain Prevailing Wage jobs. I know I'm not the only one who has to deal with Prevailing Wage so I'm sure it would help a lot of payroll people.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Toni, thank you so much for your idea and feedback.
Makes a lot sense and I’m sure there are others that could get benefit out of this as well. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Running a report in job screen
It would be nice to run a report without having to go to "Reports". It would be very convenient if you could run a report from the 3 dot menu next to a job and/or within the job view. The report could be a simple 365 day report.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Thanks for the feedback Dylan!
I could definitely see this being useful and I think there is a lot we could expand on there.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Allow the job budget to be comprised of sub-budgets or task budgets
That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.
As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Set each employee's availability
Set schedule availability for each employee so they aren't able to be scheduled on unavailable days/times
14 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey everyone, thanks for the great feedback and ideas! I think this would be a really valuable resource for lots of companies.
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Assign Employees to a Job
It would be nice to be able to assign employees to certain jobs. Our company is setup in such a way that we have account managers and project managers. It would be beneficial to assign employees to a job so that an employee could see a list of the jobs they are part of. It could be a drop down field similar to what you have now with "Stage", "Customer", and "Active/Inactive/All Jobs".
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Dylan, thanks for sharing you feedback with us!
We actually do have a system to assign employees to a job. If you navigate to the settings for a job, you’ll see a section titled “Access Control.” Here you can limit which employees can view and clock into this job. You can also limit which tasks can be used for that job.
Here is a help article that goes over everything in a little more detail. Let me know if you need anything else!
http://help.clockshark.com/en/articles/1882302-limit-access-to-jobs-and-tasks
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Send Text MSG to customers when workers are on the way
When the employee starts to a customers house notify the customer with a text msg stating employee's name with "Company" is on the way.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jessica, thanks for providing your feedback with us! I think this would be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.
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Getting a report for a job and task
We do onsite servicing and I use the job list to record equipment we work on - my tasks show what we did
I need a report that I can get a certain task we performed on a job
Instead of having to run a job report and hunt for the task1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Sue, I do have some good news, we are actually coming out with a report shortly called the “Quick Summary Report” that will allow you to pull information totals from Customers, Jobs, Employees, Tasks, or a combination of them all. So this will be able to do what you are looking for. The one catch, is that this report won’t include all of the shift details and notes like the Job Details report has.
So that may be useful, but the next step would be to improve the filtering for the current reports to include that second level of selection.
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Pay rate report
Pay rate report needs detail hours of employee besides dollar amount
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Juan, thanks for sharing your feedback with us!
Seems like this could be solved either by providing more details on the Pay Rate report like you were saying or by providing the total amount of dollars on the Timesheets report since that has the rest.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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See more than one timesheet at a time on the mobile app
I know that visual space is always an issue on mobile apps, but it would be helpful to be able to see all of the timesheets that I have access to at one time on the mobile app, similar to the way it's shown on the desktop. Currently, I have to click on each individual employee to view their timesheet.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Gururas, thanks for sharing your feedback and idea with us!
Visual space is the main limiter there like you said. One thing you can do though is open the website through your mobile browser to get that same view. This can be really useful with a tablet as well.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s see if we can get some more votes!
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Job Labor Budget - Individual(Selected) employee emailed, % Budget notifications
Two separate ideas under the Jobs Labor Budget
-At our company, we, the administrators of Clockshark are office staff, are not the people who need to know when a job's budget hours progress to a certain point. Specific employees, project/operations managers, need to know how a job is progressing.If you could insert or select specific employee(s) to be emailed instead of the administrators when the budget hours remaining are hit, under the Labor Budget option.
If instead of being notified when a job only has a certain number of hours remaining, could there also be check boxes in Labor…
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Daniel, thanks for sharing your feedback and ideas with us!
I think both of these ideas could be really useful for lots of companies! With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Display work week instead of full 7 days
I would like to be able to hide weekends from the schedule
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Andrew, thanks for sharing your feedback and idea with us!
There are definitely some improvements we would like to make around the website which focus more on a user’s personal preference and I think this would fall under that category. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this!
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Notify Customers when a worker's GPS location is onsite
Notify (email or text) customers when employee’s GPS is within set proximity of their project/location, and the employee has clocked in under that project/task.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Chad, thanks for providing your idea and feedback with us.
I can definitely see how notifying customers when the employee gets on site, or close to the site would be super useful. It does require a couple other pieces for everything to work correctly, but I think this would be very useful.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Change the Break Button so one can choose between Paid Meal Break (Duration: 30 min) & Paid Rest Break (Duration: 15 min)
Would like to schedule breaks when scheduling each shift. Should have drop down boxes to allow flexibility in nominating Meal Break and Rest Break (no need to have Lunch Break as only applies during the day). As different companies / countries / states have different laws drop down boxes to select the length of the breaks would be better. Auto breaks don't work for us as each employee needs to be able to start and finish their breaks as their work allows. As we need to be available during breaks, if called away can resume break when free to do…
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thank you so much for providing your feedback with us!
I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Filters for "Who's Working Now"
Filters for "Who's Working Now" section. Being able to see who's working by alphabetical order and also being able to see who's working at a specific job site.
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey David, thanks for this idea! I can definitely see how this could be useful to quickly find the information you are looking for. Especially for larger companies!
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Download schedule data as CSV .
Would like to be able to filter schedule by job and employee and download into CSV.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thanks for sharing your idea and feedback with us Joan!
We don’t have a CSV option for the schedules yet, but on the schedules page, right next to the week view drop down, there is a print button. You can use this button to obviously print but also you can use it to save the schedule as a PDF file to your computer.
The CSV would definitely be a little bit easier to customize exactly how you want it, but the PDF is better than a screenshot a lot of times.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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