ClockShark Website

Please let us know your thoughts, ideas, suggestions, and feedback related to the clockshark.com website. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  1. schedule

    I would like a option for schedule days off , holidays etc. also would like to have the scheduler go at least a month out I know you can go a month but I think it should be like the one week two week option.

    30 votes
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    6 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! With our new PTO feature and PTO update, you can create as many PTO policies as you would like and your employees can belong to as many as they need.

    With this you can create a “Holiday” policy and assign this PTO for everyone and have it show up on both the timesheets and schedule. We also do have a day, week, 2 week, and month view for the scheduler.

  2. Add an alarm when double scheduling an employee!

    We typically schedule a group of employees at once and on occasion, we double book or schedule a shift to an employee who has a vacation request scheduled shark. Even though Shark doesn't have a HR feature, it's easier to have all shift requests such as requests to leave early for an appt or taking a personal day all in one calendar. Right now, you can schedule an employee for multiple shifts in the same day without any alarms or alerts. Without having to scroll through all the employees, there isn't another way to see if anyone is scheduled for…

    4 votes
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    2 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reports More User Friendly

    Running reports in Clockshark needs to be more user friendly. WHY do we need to have years 1967 through 2000 on there? Most current year should be at the top of the drop down as well so we dont have to adjust every time. Also, the automatic of the updating of the end date tends to mess up reports and I'm clicking 3-4 times to get the date I want. Also, there is 'Last 7 days, last week', it'd be nice if there was a TODAY quick button. I run daily reports and this would simply having to using the…

    2 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Alysa, the new changes for the date selector have been released. There are a lot more options now and it is much more user friendly without those confusing drop down lists.

    Enjoy and have a great day!

  4. Go To Date

    How about the option to jump to a specific date? When going through time sheets to correct something that was done months ago, we currently have to scroll through week by week. If we had a "Jump to" where we could enter the specific date and it would jump to the week of that date, it would save a lot of time and unnecessary scrolling/clicking to get to the week we want to get to.

    5 votes
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow longer date ranges in reporting

    Some reports only allow a maximum of 31 days for a report date range. Only the "job details" and "task details" reports allow 365 days, but I would like the same option for "employees summary" and other reports.

    42 votes
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    16 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for all the votes and comments.

    I wanted to pass along the good news that all reports are able to be run for 365 days now! Great for end of year reporting, enjoy them!

  6. Forms and checklists

    It would be nice to have a feature that lets you add checklists and forms to jobs. Or possibly integrate with an existing forms app such as jot form or canvas.

    43 votes
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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, happy to announce that our Crew Clock Questions feature is fully released and active! Thank you so much for all the votes and comments, it really helps us determine our product roadmap.

    With this feature, you can require employees to answer a set of questions to everyone, a specific department/location, or job. You can also be notified if a response is deemed as “unexpected.” This is great for verifying work safety, ensuring breaks are taken, retrieving the status of the job and more! Please contact our support team by chat, email (hello@clockshark.com), or phone (800-828-0689) to learn more!

    Also if there is some requirement not met by this current version of the feature, please let us know!

  7. Inactive jobs

    When you make a job inactive it should go into an inactive file. That way it doesn't clog up your active jobs. Especially for those of us who have a lot of jobs going at one time

    54 votes
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    7 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the feedback and sharing your idea with others!

    I’m happy to say this is something that we actually added for tasks, employees, and jobs! On the each page now, you have the ability to view active the active items, inactive items, or all items!

  8. Top of Page Return/Page Memory

    after adjusting time you should be able to go back to your same place on the list not start from the top each time

    66 votes
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    12 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, just wanted to update you all and let you know that this was something we actually added recently!

    It is a little thing that makes everything a lot easier, enjoy!

  9. Calender Search on Timesheets

    When viewing the timesheets, instead of having to click through week by week, there should be a calender option where you can select which day you need to view.

    7 votes
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the great idea and votes!

    This has been added so you can quickly select a certain week without have to go through each one by one. The same kind of calendar is coming to the scheduler soon as well!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  10. Allow more characters in "Notes"...

    Our employees use this section to describe, in detail, the work they completed on a service call. I then use that information to create the client's invoice. The character limitation is very frustration!!!

    19 votes
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    7 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve recently updated the character limit on our timesheet and schedule notes to 2000 to allow users to record more of the information that’s important to them. I hope this helps, and thanks for the feedback!

  11. Push Notifications To Employees

    If an employee is pushing 8 hours of labor, a reminder to clock out would be very beneficial and perhaps another reminder every two hours after. If an employee is clocked out for lunch and an hour has passed, send a reminder to clock back in--they may have forgotten and returned back to work. Also, a reminder to clock out for lunch would be very helpful, perhaps after being clocked in 3.5-4 hours.

    56 votes
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    11 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Recommended Reminders are now live! With this feature, you are able to remind employees via push notification to clock, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This replaces the old framework of how the reminders used to work. You can set them up by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  12. PINGING BREAK TIMES

    is there a way to ping the guys in the field as to when to take their breaks?

    6 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! Happy to announce that we do have a new Mobile Reminders feature. This is automatically enabled for new companies and will be added for current customers gradually. With this feature, you are able to remind employees via push notification to clock in, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This will be accessible via Admin > Notifications soon, but you can view the framework for them on the app by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  13. Have more space in the note box for scheduling.

    I have a lot of info I have to put into the notes. sometimes my guys never come into the shop so they need all the info to be accessed anywhere

    16 votes
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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve recently updated the character limit on our timesheet and schedule notes to 2000 to allow users to record more of the information that’s important to them. I hope this helps, and thanks for the feedback!

  14. Summary reports when reviewing hours for a project for the day (without having to go to reports, select job, select time frame etc)

    When reviewing all hours logged towards one project for the day, have a summary report easily accessible by task at the click of a button.

    Right now, you can view all the hours logged towards that project for that employee for the day. Sometimes our guys have to use a few tasks that day and switch back and forth. It would be nice for a summary to be at the end of that page saying 20 hours toward task A and 40 hours towards Task B for the day. Instead of having to go through the reports tab and selecting…

    15 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    This new calendar summary view has been added with our new approvals!

    If you click on the weekly total for the Timesheets, you can view all the time worked by each employee on a certain job/task grouping.

    You can also click on the week view of both jobs view and the see the total by task, job, employee, or grouping for each day and the week.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  15. Custom Logo on Reports

    It would be great to be able to change the logo on the reports from the ClockShark logo to our company logo.

    58 votes
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    13 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve release a new feature for our Pro Plan users that will allow you to upload a company logo and set a company display name, both of which will appear at the top of all report printouts.

    Thanks for the feedback, and keep the suggestions coming!

  16. Only have current jobs listed.

    Have the ability to close jobs once they’re finished

    18 votes
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    4 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, wanted to let you know that this is possible! You can inactivate or delete jobs and still keep all the time records for them.

    A new feature we added lets you view all your jobs, just inactive jobs, or just active jobs.

    There was also a new idea listed in the comments that requests the ability to download lists for active jobs. This is something ClockShark Support can do for you if you request it. But I will add a new idea for this to be available on the user’s side.

  17. Need a 2nd Layer of search filter for Cost code by Job

    Need a 2nd layer of search filter for reports by cost code. Example: How many hours were spent PAINTING at the SMITH job. VS. How many hours were spent INSTALLING TILE at the SMITH job. This would be HUGE for my company. Accurate and timely information is key!

    8 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Little late on the status, but this has been added for awhile. When viewing the Job Details report, you get a breakdown for the hours spent by each employee and each task as well.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  18. Allow more than just 3 votes!

    Allow your customers to have more than just 3 votes. With the amount of good ideas that people have to improve Clockshark, and posting your own new ideas requiring 1 vote, only having a maximum of 3 votes per customer is silly and does not make any sense.

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Need select/search filters on the “Who’s Working Now” window.

    Need to have the same select/search filters that are on the “View Time Sheets” window into the “Who’s Working Now” window. When you have hundreds of employees it’s hard to scroll down and search for a particular group of workers or locations who are currently working...

    1 vote
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Use a better mapping agent

    Currently the maps that you use do not list many, many roads that have been there for years. Additionally, you have to coax the map to show the correct location when you enter the address. This makes the mapping/GPS feature essentially useless in my region (New Hampshire). I was informed you don't use Google, I would suggest you change that, as they are objectively the most accurate.

    2 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Melissa, thanks for the feedback and ideas. We are always looking to provide more value and functionality for the end user.

    I did want to follow up on the issue of having more map data. We use Mapbox for our mapping needs as they are a lot more customizable than Google and are cheaper which allow us to pass those savings to you. They did recently update their map data sets and now they have a TON of more data. While the sets of data aren’t identical, we tend to see they are extremely close. Have you noticed any improvement lately?

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