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  1. Add worker names when looking at jobs

    When looking at a job, the employees or workers that worked the job should be able to show up to see who worked at that job.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Lilian, thanks for sharing your idea with us!

    I think this would be a really valuable resource for lots of companies. There are definitely some other helpful things we could build that are similar.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will get built, so please keep voting!

  2. Add Cumulative totals

    On the job summary report, add a column of cumulative totals in addition to date range selected. Example, i want to see hours used per job during last pay period, but would be great to also see total hours for that job.

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey again Cheryl, thanks for sharing your feedback and a specific example as well.

    This is an interesting idea that could be looked at in a lot of different ways.

    Let’s get some more support for this idea and we can explore it.

  3. Add a filter on job search

    When viewing jobs on admin screen, add a filter of "location" to show all jobs assigned to a specific location

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Cheryl, thanks for sharing this idea with us!

    I think this could be a really valuable tool where you can quickly find the jobs that a department/location has access to.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  4. Ability to update comments without clocking out or switching

    Ability to update comments without clocking out or switching

    1 vote
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →
  5. Automatically set focus on search box input when you visit customer/job/task pages

    Every Click counts. Automatically set focus on search box input when you visit customer/job/task pages.

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Put an icon on the web app's menu bar to go straight to Customer Search

    I manage Customers and Jobs. I must click "ADMIN>" then "Customers" a hundred times a day. It would be wonderful to have a hot-key and/or icon on the main screen. Thx

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing!

    I think this could be really useful to be able to navigate directly to another Job, Customer, etc from any page.

    We prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  7. Task visual aid on Timesheets

    We would like to be able to see what task the employee worked during the shift. So we can focus on certain task to review easier then having to look through each employee. For example we would like to focus first on those employees that worked under the task "drive time" in the week.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Robert, thanks for sharing your idea and feedback.

    Creating a “task view” of the timesheets I think could be a great addition for digging into new information.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  8. Add FAX for type of contact phone number

    Add FAX for type of contact phone number

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mark, thanks for sharing your idea and feedback with us!

    We do have the “other” as an option for phone numbers, but I will talk to my team if we can add a “fax” label as well.

  9. Be able to change the job stage directly from the schedules page

    Change job status, currently to do this you have to go to the jobs tab, doesnt seem time consuming but it is when you have the same customers who have multiple service calls a month, so I would like to be able to change job status for the specific service call not as a whole for the job.

    1 vote
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  10. Selecting multiple tasks when assigning a shift

    When adding a shift it only allows for one task to be selected. It would be nice to be able to select multiple tasks to be completed throughout the duration of the shift.

    2 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mike, thanks for sharing your feedback and idea with us.

    Just as a follow-up question, what kind of things are these tasks usually? Is it more like a to-do list or checklist of things they are marking off as complete?

    Or is it just something else you want the hours allocated to? Something like additional equipment?

    Any additional information or examples would be much appreciated, thanks!

  11. The option to make a job inactive only for the employees view yet keep it active for the admin. until we make it inactive for both

    It would be nice to be able to inactivate a job so that it isn't listed any more on the job list but still active for the admin. so that billing can be done at a later date. We invoice out a couple times a month and some times there are many jobs that get added to the job list that the employees then have to figure out where and what the job is that they are looking for.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the additional information, I think this makes a lot of sense and would definitely help other users with a similar workflow.

    One thing that might help people in the short term is our feature last of Job Stages. This allows you to custom create a set of stages that your Jobs go through so you can better keep track of them. So in this particular case, you could create a stage called “Ready for Billing” that you apply to these jobs so you can quickly filter for them on the Jobs Page.

    You would still have to inactivate the Job to hide it from the employees though, so it isn’t a perfect solution.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  12. More Options on the Scheduling Page

    There are a lot of work arounds for my suggestion but all are TIME CONSUMING.
    - Customer information attached to the job should be accessible.
    - Ability to change the color within the schedule without having to go to the "Jobs" box on the left, which is supposed to be the most recently scheduled jobs but it never is. The work around is to filter, but you leave the schedule page and that filter is gone.
    - Attach files
    - Change job status, currently to do this you have to go to the jobs tab, doesnt seem time consuming but…

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing all of your feedback with us, it is very useful as we continue to improve ClockShark. Like you noted, there are work arounds for a lot of these ideas but none are too pleasing to use.

    I added your votes for existing ideas, but left this up for new ideas, specifically the opting out of start/end time. Does the “all day” shift work for you in this situation or what else would you like to see?

  13. Task notes

    If i could add a note to a task it would allow me to put in a note with the labour price that we are going to pay for that specific task. We do things a bit different and dont pay the blokes per hour but by a set labour rate for a task and they currently have to phone the office for the price.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Chris, thanks for your feedback and idea!

    For the immediate future, there is a workaround that could potentially help you. If the prices by task don’t change per job, you could create a spreadsheet or document that lists the price alongside the task and task code. Then you could attach this document to a job you create called “Task Prices” available to everyone and they could check the document for the prices.

    Hopefully, this will help for the time being, but I do think task notes are an interesting idea. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  14. Audit reports that shows when Admin has to edit by employee

    For instance, now the Audit report now only shows when time is approved listing the employees' names. It would good to see when the timesheet entries are edited by employee or for which employee was edited. (We want to keep track of who is using the app correctly for bonus purposes without having to write it down every time) Few edits by admin vs. a lot or all the time = lazy) ;)

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Christina thanks for reaching out to us with your idea!

    I can definitely see how this could be used to increase efficiency among other things. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  15. GPSTrack does not indicate coordinates.

    GPSTrack does not indicate coordinates. With TSheets we used It is a a safety feature and a way of confirmation of the employees location. We compare against our dispatched coordinates for the exact location.

    2 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Steve, thanks for sharing your feedback with us. I can definitely see this as a useful addition for users.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  16. calendar with holiday

    I noticed when I am going to schedule, there are no days marked that legal holidays fall on. So I don't schedule work on days people are closed
    IE Thanksgiving, Christmas , New Years, etc

    6 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey James, thank you for sharing your feedback and idea with us.

    That is a good idea and something that would help a lot of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  17. Show task code numbers on website time clock

    The task code numbers show up on the mobile app, but they do not show on the web browser version. We use the numbers to help sort categories of tasks. The categories all jumble together since it's alphabetical and not by our category numbers.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  18. Get rid of the end of a job requirement to allow jobs to repeat indefinitely

    I have a senior care business and unless we lose a client or an employee the job doesn't end. I end up forgetting to go in and reschedule the job so then it just disappears off the schedule.

    3 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jessica, thanks for providing your feedback with us!

    I think this could be really useful for lots of different companies and work flows. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  19. Setting overtime rates for specified shift times in the day

    Having more options for overtime pay and rates would make it easier to manage payroll. We have some work that has to be completed outside of normal working hours, this means that we have to work night shifts which come with a specific overtime rate (based on the hours of work). Being able set an overtime rate linked to specific working hour, between 20:00 - 06:00 for example, would be more useful than simply being able to set a rate for working over 8 hours a day.

    3 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Adrian, thanks for providing your feedback with us.

    I think this could help a lot of different companies with lots of different workflows and industries. However, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  20. Set specific rates/costs for individual jobs and tasks.

    I would be very useful to be able to set specific rates for individual jobs and tasks. We often respond to call-outs from clients and there are a number of different charges that are applied dependent of the time of the call out and the day of the week e.g. one rate for a call-out in normal working hours, a different rate for outside normal working hours in the week and one more for weekend call-outs. for each of these situations the engineer will receive a different uplift to their pay so being able to link a rate to a…

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Adrian, thanks for sharing your feedback with us!

    This is something that is possible with a lot of our payroll integrations. We can connect ClockShark Tasks to use a specific pay rate set in the payroll software you use so that when you export your time, all of this is done correctly for you.

    However, this isn’t something we handle internally. We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

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