ClockShark Website

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  1. Send Text MSG to customers when workers are on the way

    When the employee starts to a customers house notify the customer with a text msg stating employee's name with "Company" is on the way.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jessica, thanks for providing your feedback with us! I think this would be a really valuable resource for lots of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.

  2. Getting a report for a job and task

    We do onsite servicing and I use the job list to record equipment we work on - my tasks show what we did
    I need a report that I can get a certain task we performed on a job
    Instead of having to run a job report and hunt for the task

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Sue, I do have some good news, we are actually coming out with a report shortly called the “Quick Summary Report” that will allow you to pull information totals from Customers, Jobs, Employees, Tasks, or a combination of them all. So this will be able to do what you are looking for. The one catch, is that this report won’t include all of the shift details and notes like the Job Details report has.

    So that may be useful, but the next step would be to improve the filtering for the current reports to include that second level of selection.

  3. Modify budget hours with CO as those come up

    Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.

    Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.

    Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.

    19 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Pawel, thanks for giving us your feedback!

    I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!

  4. Pay rate report

    Pay rate report needs detail hours of employee besides dollar amount

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Juan, thanks for sharing your feedback with us!

    Seems like this could be solved either by providing more details on the Pay Rate report like you were saying or by providing the total amount of dollars on the Timesheets report since that has the rest.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  5. Running a report in job screen

    It would be nice to run a report without having to go to "Reports". It would be very convenient if you could run a report from the 3 dot menu next to a job and/or within the job view. The report could be a simple 365 day report.

    1 vote
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback Dylan!

    I could definitely see this being useful and I think there is a lot we could expand on there.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  6. PTO needs a way to report on balances per employee

    It would be helpful to be able to pull a report that shows the current balances for an employee for each policy they are enrolled in. Also, the new PTO report is great, but what it lacks is a running balance alongside the list of approved PTO requests. For example, on a bank statement, with each transaction you can follow it to see how the debit affects the balance. If this sort of detail were simply included in the current report it would be very helpful to be able to understand how specific requests affected the history of the balance…

    3 votes
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    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your feedback and idea with us!

    Glad to hear you like the new PTO report. I can definitely see how this kind of transaction list with requests and accrual would be really useful for admins and employees both. The report is meant purely for historical purposes, but I could see this idea as an additional feature.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  7. See more than one timesheet at a time on the mobile app

    I know that visual space is always an issue on mobile apps, but it would be helpful to be able to see all of the timesheets that I have access to at one time on the mobile app, similar to the way it's shown on the desktop. Currently, I have to click on each individual employee to view their timesheet.

    1 vote
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Gururas, thanks for sharing your feedback and idea with us!

    Visual space is the main limiter there like you said. One thing you can do though is open the website through your mobile browser to get that same view. This can be really useful with a tablet as well.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s see if we can get some more votes!

  8. Display work week instead of full 7 days

    I would like to be able to hide weekends from the schedule

    1 vote
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Andrew, thanks for sharing your feedback and idea with us!

    There are definitely some improvements we would like to make around the website which focus more on a user’s personal preference and I think this would fall under that category. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this!

  9. Notify Customers when a worker's GPS location is onsite

    Notify (email or text) customers when employee’s GPS is within set proximity of their project/location, and the employee has clocked in under that project/task.

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Chad, thanks for providing your idea and feedback with us.

    I can definitely see how notifying customers when the employee gets on site, or close to the site would be super useful. It does require a couple other pieces for everything to work correctly, but I think this would be very useful.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  10. Assign Employees to a Job

    It would be nice to be able to assign employees to certain jobs. Our company is setup in such a way that we have account managers and project managers. It would be beneficial to assign employees to a job so that an employee could see a list of the jobs they are part of. It could be a drop down field similar to what you have now with "Stage", "Customer", and "Active/Inactive/All Jobs".

    1 vote
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    1 comment  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Dylan, thanks for sharing you feedback with us!

    We actually do have a system to assign employees to a job. If you navigate to the settings for a job, you’ll see a section titled “Access Control.” Here you can limit which employees can view and clock into this job. You can also limit which tasks can be used for that job.

    Here is a help article that goes over everything in a little more detail. Let me know if you need anything else!

    http://help.clockshark.com/en/articles/1882302-limit-access-to-jobs-and-tasks

  11. Temperature Tracking with Clock In Questions

    Please create something so we can track temps of our technicians. With COVID19 continuing to impact businesses and certain cities requiring businesses to track all temperatures of those coming on site. This would be a huge help to all of us I think. It could be as elaborate as tying the temp to each job so we can run a report on the job details that would show a column for temp that the technician put in. Or as simple as a clock in question (much like the clock out questions) and have it ask or let us create our…

    3 votes
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    1 comment  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Molly thanks for providing your feedback with this idea! This is something that has been brought up and we are looking into ways we can adapt our Clock Out Questions to be used in this situation.

    I think this would be a really valuable resource for lots of companies. With limited work time though and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s keep the votes coming and we will build this!

  12. PTO - able to enter in hours and minutes

    We run a 7.6-hour day and no rounding of hours, but I can only allocate annual leave, sick leave and unpaid leave in increments of 30 mins, so I cannot enter this time off correctly. If an employee becomes sick part way through the day, I will have to add some minutes to there day to be able to enter sick leave and have the hours equal 7.6 – tedious work.

    I would like to have time off to allocate hours and minutes.

    1 vote
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    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Ray, thanks for providing your feedback to us!

    We are going to be rolling out 15 minute increments for the PTO selection soon to better work with rounded time which I know won’t solve your issue.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  13. Allow the job budget to be comprised of sub-budgets or task budgets

    That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.

    As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!

    3 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  14. Pay Rate Report. I would be nice to be able to see a summary of the pay rate by week group by job.

    I would like to be able to modify more the pay rate report. I would like to see the total expenses on all jobs in a week in one report. Currently i have to print out a few pages to see it.

    1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your feedback and idea with us. I think a quick summary to track the total cost on a set of jobs across a date range would be really valuable.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  15. Notification that all exported time records have been sent to Sage

    It would be helpful if Clock Shark would issue an e-mail notification to the employee who did the timecard Export to Sage when all the records have successfully been transferred to Sage Daily Payroll. As it currently is, you have to give the process time and then keep checking in Sage to see if it seems like everything is now there.

    1 vote
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Karen, thanks for sharing your feedback and idea!

    That definitely sounds useful. Since we partner with a company called Ryvit to help with this integration, there are some extra steps that may be required for something like this to happen. But I think worth exploring.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  16. Change the Break Button so one can choose between Paid Meal Break (Duration: 30 min) & Paid Rest Break (Duration: 15 min)

    Would like to schedule breaks when scheduling each shift. Should have drop down boxes to allow flexibility in nominating Meal Break and Rest Break (no need to have Lunch Break as only applies during the day). As different companies / countries / states have different laws drop down boxes to select the length of the breaks would be better. Auto breaks don't work for us as each employee needs to be able to start and finish their breaks as their work allows. As we need to be available during breaks, if called away can resume break when free to do…

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you so much for providing your feedback with us!

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  17. Create a job wage for Prevailing Wage jobs or multiple rates for each employee to accommodate for Prevailing Wages

    We do several Prevailing wage jobs each week and I have no way of changing the payroll reports to the correct wage automatically in your program. It would be nice to be able to either have a "Job Wage" because all my guys make the same wage for certain Prevailing Wage jobs. I know I'm not the only one who has to deal with Prevailing Wage so I'm sure it would help a lot of payroll people.

    3 votes
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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Toni, thank you so much for your idea and feedback.

    Makes a lot sense and I’m sure there are others that could get benefit out of this as well. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  18. Task Hours in Real Time

    1) Enter Job hours for a Project in Quickbooks
    2) Integrate those budgeted hours with TASKS in Clockshark
    3) Enable Manager and Foreman to see remaining hours available per task.

    1 vote
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey John! Thanks for sharing your feedback and idea with us.

    This would be a great feature to offer a little more functionality with project management. We did just recently update our QBO integration to support overtime, vacation and sick time, and custom pay rates. But I can definitely see something like this in the future.

    With limited work time and tons of ideas, we base everything on the support it receives. Let’s get some votes and we can go from there!

  19. I would like to only have certain Team Members on the schedule.

    Not all of our employees are scheduled for jobs. Some of them are in the office and some are activated just to see other's schedules and make edits. I would like to hide certain employees from the schedule so the schedule looks cleaner.

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Allison, thanks for sharing your idea with us!

    That is a good idea and selecting “defaults” around other parts of the website could be a good addition as well. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  20. Weekly Timesheets with Detail

    I would like a report with more than a Summary Page. I have requests for more details, Time IN, Lunch OUT and BACK times, Appointments - Time OUT and Time IN, and end of day Time Out, plus the notes field with Appointment detail, or including PTO if that is available. Notes could be on a separate page with date and employee name or in a log type format. Not on the same Detail page. Places like Work Release like to see that detail.

    1 vote
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jean, thanks for sharing your feedback and ideas! This definitely sounds like an expanded request for the Employee Details report. Adding the break in/out times to that report and then also a second page of time stamped notes for each employee might be the way to go. Do you think that would solve your request or is there anything else that would be missing?

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