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  1. Allow the notes in the Scheduled job to show up in the employee's job notes

    When a job is scheduled to a specific employee and notes have been added by the office employee scheduling that job to that specific employee doing the work, I'd like to have those notes show up in their time along with any notes the field employee adds in their time for the day. This will help the office employees to know what was done, in case the field employee doesn't add any notes for that job.

    1 vote

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Cathie, thanks for sharing you idea and feedback with us.

    This is an interesting idea and I could see how that would be really useful to compare what was actually vs. scheduled to be done.

    This would kind of act as a “to do” list so that both the employee and the office knows what was supposed to be done and what was done. Is that what you’re imagining?

    Would love to hear any additional feedback, thanks!

  2. Missed clock in notifications to Admins

    CS currently has a notification only after 4 hours of a missing clock in. Can this be adjusted? In heath care, we can not wait 4 hours to be notified that an employee has not clocked in. Start it at 5 minutes late. Would be nice to also have push notifications and not just the email option.

    2 votes

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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Krystal, thanks for sharing your feedback and idea with us!

    Being able to adjust these notifications would be a great addition. As well as more control over what types of notifications they send and who receives them.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.

  3. Add a location pulldown when selecting job and task

    We don't want to use geo-fencing but need to track employee locations for tax purposes. Currently we have rolled location into our tasks (jobsite - installation vs shop - installation), but it would be great to have a separate pulldown where an employee could select their location.

    2 votes

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your feedback with us Sasha.

    I can see how this would be useful in many different situations. Having that third level of tracking could help break things down even more.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  4. ALLOW TIME PUNCH DATA TO BE EDITABLE FROM WITHIN THE REPORTS

    Based on our use of the CS system, it would save a tremendous amount of time to be able to run a report and then be able to access and more importantly edit the time punch data from within the report, i.e., change Job/Task/punch time.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Kimberly, thanks for sharing your idea with us.

    I can see how this workflow could work better for companies versus just edit from the timesheets page.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  5. Quick links

    I am new to Clockshark (so keep that in mind here...)

    Within the Scheduling screen - it would be extremely efficient to click on a listed job to open the details of that job. Currently, you have to navigate back to the jobs screen, search for that job name, and THEN get to the details. In that the details are already in Clockshark, why not simply provide a way for the Scheduler...easy access to the job details...without leaving the Schedule screen?

    1 vote

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Doug, thanks for the feedback!

    Funny enough this is actually something we just added.

    When you click on a shift on the schedule page, you get a little preview of that shift which now includes the notes for that shift and links to the Job and Customer.

    You can see the attached picture as an example. Anything changes or additions you would like to see?

  6. Employee Registration

    I feel like it would be really beneficial for admin to be able to see that an employee has "activated"/set up the app on their device. Maybe something that says "pending" until they log in for the first time and then it says "active"? Just something to let the admin know that they have already sent the log in information to the employee and the employee hasn't signed up yet.

    1 vote

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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Darci, thanks for the feedback!

    I like this idea as it could make the onboarding process a little more clear, efficient, and easy.

    I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!

  7. Sort Attachments into Folders

    Under each job it would be great to be able to sort attachments into different folders. This would be great to see on the desktop and mobile app.

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jordan, thanks for providing your feedback with us!

    I can definitely see how that could be useful when trying to organize lots of photos/attachments especially for larger projects.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  8. 1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Bridget thanks for the feedback. Just to get some more specifics, what summary report are you referring to? We do have the Employees Summary, Jobs Summary, Tasks Summary, and then newer Quick Summary report. Would you just like the total break time listed somewhere?

    Thanks for any additional information!

  9. PLEASE Allow Managers to add employees with out Admin access

    PLEASE Allow Managers to add employees so we can still have limited access and not have to give them admin. My HR department is paid Hourly. In order for me to allow them to onboard and add an employee I have to give them Admin access which won't restrict them from changing their own hours! This is a huge flaw! Please change!

    2 votes

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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jordan, thanks for sharing your feedback and idea with us!

    You are correct about the current functionality, we definitely want to improve how our permissions work.

    Always keep in mind that with our audit log you can see who added time and review it to make any needed changes.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  10. When searching for a Job that all information is there from employees on the field too.

    Right now if I want to see information on a job - the only info I can see is what I upload for the employee to see. I'd like to see notes, pictures, and time worked on this job under the job as a whole.

    2 votes

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Brenda, thanks for your feedback and idea.

    The good news some of this is possible! With our new Conversations feature, both admins and employees can communicate via comments on a Job, upload attachments and photos, mention each, and get notified about Jobs they follow. Check out this help article to learn more: https://help.clockshark.com/en/articles/4622657-how-to-use-conversations-on-the-web

    There are still more areas to add as you mentioned. I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!

  11. add time option at the bottom of your last added time

    Could there also be an add time button at the bottom of the last time added?

    1 vote

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jennifer, thanks for sharing your idea with us!

    I could definitely see this being really useful when you are reviewing days with lots of activities or even multiple days at a time.

    I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!

  12. Have the ability to eliminate tasks from the clock in process

    I have no need to track time by task. So, for now, I have created one dummy task that all workers use for every hour. Should be a way to turn OFF the Task function.

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Skip, thanks for sharing your feedback and idea with us.

    Our system is designed to require both a Job and a Task, but if you only have one task, then the mobile app and website will automatically pick it so you don’t have to select it every time when clocking in.

    If you didn’t want to see that task at all regardless, that is a bigger change to undertake. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!

  13. Ability to reorder jobs after the scheduling with drag and drop

    When I drag and drop jobs to the schedule it would be great if they stayed in the order I drag them over and not rearrange themselves alphabetically or numerically. I list my jobs as addresses. A lot of time there is no set time for completion of a job, just once the employees are done they proceed to the next job. So if I have a job at 4 Main St And 9 White St in my job list, I drag 9 White St over to the employee schedule for them to go to that job first, then I…

    2 votes

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing this idea with us!

    The calendar will automatically go by the schedule times, but when the time matches (like with all day shifts), then the calendar is alphabetized. This is a great idea and would allow users to create more of a scheduled flow rather than having to edit the job name or put in start/end times.

    I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support.If this becomes a popular request, we will build it!

  14. Two factor time approval process

    When employees enter their own time, allow the foreman for 1st approval or rejection before time is submitted to admin for final time approval for payroll. Also allow admin to reject time (and return to foreman for correction)

    2 votes

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    0 comments  ·  Approvals  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mariann, thanks for providing your feedback and idea with us!

    I know this would definitely be useful for lots of companies with more complex workflows, but it represents a fairly large addition to our system.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  15. Audit Log Export with Details

    The ability to export an audit log that would show changes in a CSV Format.

    Being able to see how logs in and when, and what changes they make is a great control component and would be more efficient than reviewing each edit from the timesheet.

    Also it would allow for larger companies to determine areas of opportunity and address accordingly with their staff.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Wayne, thanks for the feedback and information for this idea.

    A CSV report of this information would be super handy I’m sure for lots of companies especially as they start to grow.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  16. Lock the Header menu so it follows you down the page

    May be a trivial issue, but locking the header so I can see and select timesheet, schedule, reports, admin, etc. if I'm at the very bottom of viewing timesheets for "z" employee (on view timesheet) without scrolling AAAALLLLLL the way to the top of the page to select another task. Just like locking a row/header in excel.

    3 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Beverley, thanks for sharing your feedback and idea.

    I think that is a great idea that could be useful for everyone in lots of different situations!

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  17. I would like to see an overview map

    I would like to be able to log into the app/web and see a map of where all my guys have been. if I've had crews out for several hours, I would like to see a map of every location that has been covered. not just a map of who's currently clocked in. This would be a huge help to my dispatch team

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Lou, thanks for sharing your idea and feedback.

    A map that shows all locations and movement for the day, almost like a historical log for the day could be pretty interesting.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  18. Filter by Department

    Currently the jobs can be filtered by Stage, Customer and Status. Can you please add a filter by department? Many thanks!

    5 votes

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    1 comment  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Angela, thanks for sharing this idea with us!

    I think this could be a really valuable tool where you can quickly find the jobs that a department/location has access to.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  19. Admin User Default Settings Memory

    It appears that the App does not have the basic User Default Memory Setting installed. Meaning why would it not remember what filters the User set up and keep those settings each time it is opened via the same user. Without this, then the User has to go back and select the Filters for Dept / Locations / Etc.. each time they log in. This does not seem very time efficient.

    1 vote

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your feedback with us!

    We have started saving some default filters that you choose on the website, but this could be really handy on the mobile app as well.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  20. Timesheet page filter

    It would be very helpful if I were able to view multiple selected employees on the "View Timesheets" page. Currently the filter only provides 2 options. ALL EMPLOYEES or 1 employee only. When I called for help, I was advised to use the JOB DETAIL report, but that report does not let me see the details and information the timesheet page provides. I have groups of 2 employees that work together, and trying to reconcile their times is difficult and very time consuming.

    1 vote

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mina, thanks for reaching out to us with this idea.

    I agree, I think that could be really useful for exactly the reasons you described.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

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