ClockShark Website

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  1. Making the Day a hyperlink to that Day's schedule

    When viewing schedule as "week", "2 Weeks", or "Month" make each day a hyperlink so when we click on it we are taken to that particular days schedule. It would be helpful when fine tuning schedule, I will lay out jobs for weeks in advance and it would be nice to be able to click on a particular day to go to that day and fine tune jobs so nothing over laps or I can see where there are gaps.
    Thanks!

    1 vote

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mark, thanks for sharing your idea with us!

    Thanks for sharing your reasoning behind this as well, it really helps.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  2. Job Details

    When looking at the jobs, being able to click on the job and have a break down of the hrs per wk and hrs per employee.

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your feedback with us!

    That is an interesting idea and I could see how it could be useful.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  3. Use breadcrumbs to view time sheets and ability to bookmark departments

    Right Now you use them to be able to see the week in the URL of the site.

    I have some admins that only look at 1 or 2 departments at a time.

    The ability to bookmark filtered views would be very useful.

    This is how it works for week view now:
    https://www.clockshark.com/App/TimeSheets#Week/2021-09-04

    Something like this for the departments:
    https://www.clockshark.com/App/TimeSheets#Deartment/portables

    Also the ability to select multiple departments in a filtered view.

    1 vote

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Donald, thanks for sharing your feedback!

    If I’m understanding correctly, you are wanting to see all the timesheet details for a Department for a certain date range, is that correct? That is an interesting idea. At the moment, the Timesheet Details page (the view you go to after clicking into a timesheet) can only be viewed by Employee or Job, but not by Department. You can view the Timesheets themselves filtered down by departments, but after that, you can still only click on each employee/job in that view.

    What is the problem that your admins are trying to solve? Do they kind of do a manual check of everyone’s time in their department before payroll or something? Any additional information would be greatly appreciated, thanks!

  4. 1 vote

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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Phil, thanks for the feedback!

    At the moment these are core pieces of information needed to identify someone around the website and when logging in.

    We do have some plans around this in the future, but would appreciate more feedback from everyone and votes!

  5. Please revert to showing each individual employee name in the add time window. It is very limiting to show one employee name + # more.

    Please revert to showing each individual employee name in the add time window. It is very limiting to show one employee name + # more. It used to show all of the employees whose time would be added or changed and it was very helpful to see all of the employees at once. This is on the desktop version of clockshark.

    1 vote

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Phil thanks for sharing your feedback with us!

    This was recently updated because the old version would “grow” as you selected more employees and this could break formatting for the selector itself as well as other areas around the website having issues.

    I’m just curious with the new version, you can expand the selector to see exactly who you have chosen before submitting changes. I also would be interested in how you are adding time. Are you adding lots of time manually for large groups of people? Any additional information would be super helpful and I can pass it on to our design group, thanks!

  6. Add shift duration and department label to clock out questions report

    Clockout report suggestions

    1. Can we add department?
    2. Can we get a calculated number of hours worked, we are doing this manually which can be time consuming on our end. The clock in and out time is useful, In addition a total hours worked here would be very helpful.
    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Kade, thanks for sharing your feedback with us!

    Like you mention, that is actually one of the few reports that doesn’t have total time because it is more trying to list the questions themselves. However, it makes sense to get kind of all information about a shift together. That could be by adding information to the Clock Out Questions report or maybe including the clock out questions on a different report.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  7. For Admin, Tracking employees under 90 days

    Some way to show employees are under 90 days or coming up for their 90 day review. Currently having to track on calendar...

    2 votes

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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Ashley, thanks for providing your feedback and idea!

    I could definitely see this being useful.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it.

  8. Ability to run timesheet report by approved time only

    Able to filter Timesheets report with time that is Approved.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Vicky, thanks for your feedback and idea!

    With as many ideas as we receive, and limited work time, lets see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  9. Admin only attachments on Jobs

    It would be nice to have a separate job attachments for admin only. This way you can attach proposals/quotes and other info to the active job that you don't want the employees to see and or have access to.

    2 votes

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Michael, thanks for sharing your idea and feedback with us!

    This idea is similar to another we have for “admin-only notes” and I think both could be really helpful.

    I notice you mentioned that you wanted to use this for quotes and we actually do have our Quotes feature as a preview. This can be restricted to just admins and you can create quotes, link them to jobs, and add attachments to the Quote. Not quite the same method but could help, just wanted to mention it.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  10. Ability to set New Job Default settings

    Ability to set Default company tasks assigned to new jobs and/or default Enabling GPS Fencing. We have admin task codes that had to be set up because ClockShark requires us to make a dummy job in order for non-job related time to be posted, which meant we had to create admin dummy task codes as well. We have to remember to remove these task codes every time a new job is created, or the new tasks confuse our field labor.

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Cindi, thanks for sharing your feedback with us!

    I could definitely see how this would be beneficial if the majority of your jobs have the same settings and you don’t want to reapply them every time. Since this revolves around job/task access control as well I could see job and task groupings being helpful as well.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  11. Customize which columns you want displayed on reports

    Have an option to customize summary reports. For example, quick summary of employee hours report that doesn't have to list DT, PTO or UPTO if no hours are entered

    3 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Lisa, thanks for sharing your feedback.

    With as many ideas as we receive, and limited work time, lets see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  12. Schedule new shift from home page with the blue + New button

    The blue + New button on home page is very convenient to add job, task or employee. I'd suggest adding "schedule shift" to the + New options.

    2 votes

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Leo, thanks for providing us with your feedback!

    I think this would be a really valuable resource for lots of companies. With as many ideas as we receive, and limited work time, lets see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  13. My report went from 16 pages to 21!

    Please remove the Job Summary from the bottom of the Employee Detail report, or at least give me the option to remove it. My report went from 14-16 pages to over 20!

    2 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Christopher, thanks for sharing your feedback with us.

    We just added this functionality for a couple reasons. It was the only details report that didn’t have a breakdown at the bottom, and it was requested by other users that were looking to get employee breakdown information with notes included.

    With as many ideas as we receive, and limited work time, lets see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  14. clock out questions

    Clock out Questions view. I would like a way to see the answers to the clockout questions the same way I see comments on jobs. I have to click farther in to see the question answers and can't see them when I am editing the job tasks and timesheets.

    1 vote

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Stephanie thanks for sharing your feedback with us!

    With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!

  15. Ability to set "Favorite" reports or save report settings

    I would love the ability to set frequently used reports as a "favorite" to easily find the ones I need for certain applications. A bonus would be the ability to save them with specific settings.

    3 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Addie, thanks for sharing your feedback with us.

    I think this could be a great addition to our reports.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  16. Job access settings by department/employee

    I think job settings that are found in "additional settings" for who can access a job and which tasks can be accessed should be tied to the department so that then if a person is in a certain department, only jobs and tasks for that department will show up. The way it is now I have to go into every job and update both tasks and people access job by job. This is a pain and a lot of room for error. It's typical that a department would always have the same tasks for I think it should be an…

    4 votes

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    3 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Betsy thanks for sharing your feedback with us!

    This idea and method is interesting. We currently have it set by the Job because that is usually the most frequently changed item. Usually companies are adding a lot of Jobs so it make sense the add the permission while you are creating the Jobs. Otherwise, you’d have to create the Job and then also go update the departments/employees to include that Job. And you’d have to do that everytime you add a Job which could be a lot.

    With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!

  17. Ability to assign holidays to a PTO policy so that users receive them automatically

    How do we enter holidays? Is it possible to set them up and then everyone automatically gets them or the admin can tell who gets paid for them?

    7 votes

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    1 comment  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Betsy, at the moment you have a couple different options for entering in holidays:

    1. You can add time off manually by going to Time > Time Off > Requests > +Add Time Off. You can create a policy called “Holiday” or whatever policy you want to use.
    2. You can also add a policy for each holiday to keep track of them that way.
    3. Or you can have the employees request the holiday off and approve them.

    These are all less than ideal, but the good news is we are actually working on this feature! So soon we will do exactly what you suggested. You’ll be able to set them up in a policy and the users will just have them automatically filled.

  18. Quick report link for each job in Jobs page

    We use the Jobs page as our primary tool for tracking and billing. When we invoice a job, we need to see the technicians and dates onsite, not just the total hours. Currently: I navigate to the reports page, select job details, uncheck all jobs, locate job in dropdown, and click view pdf to get the billing details. The ability to do a Job Detail report (or Quick Summary with breakdown) as an action for each job in the Jobs page would be a great time saver. I would put the link inside the edit/delete/settings button. Thanks.

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jeff, thanks for reaching out to us with your idea.

    It is an interesting one to explore and could be good to have a custom set of “shortcuts” around the website.

    With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!

  19. Numbers sorted as Numbers not Text

    Currently if you sort by number in a list of the Jobs or Tasks, numbers are not actually sorting in numerical order, they are sorting by digit order. Example: ClockShark sorts 10, 1003, 10125, 1015, 11, 1105, 1420, 15, 15010
    If it sorted numerically it would show - 10, 11, 15, 1003, 1015, 1105, 10125, 150010

    Companies that are number driven, not alpha driven, this is an important difference, and very frustrating that there really isn't a way to sort by NUMBER.

    3 votes

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    1 comment  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Cindi, thanks for reaching out to us with your feedback.

    Our columns for things like Job number, task code, etc. are all sorted alphabetically since a large majority of our users input both numbers and letters.

    I can definitely see how this could be improved, however.

    One thing I should mention as a quick workaround is to use the same number of digits for numbers. For example: 121, 13, and 145 will sort in that order. But you can correct this by using 013, 121, and 145.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this.

  20. Search by employee and filter by dates on the Time Off request page

    There needs to be a search by employee in the time off taken / approved / declined sections. Also could help if you had a date sort as well to help with filtering. Thank you

    3 votes

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    1 comment  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Robert, thanks for sharing your ideas with us.

    I do think these couple changes could make that page a little more useful and friendly.

    I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!

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