ClockShark Website

Please let us know your thoughts, ideas, suggestions, and feedback related to the clockshark.com website. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  • Hot ideas
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  1. Need select/search filters on the “Who’s Working Now” window.

    Need to have the same select/search filters that are on the “View Time Sheets” window into the “Who’s Working Now” window. When you have hundreds of employees it’s hard to scroll down and search for a particular group of workers or locations who are currently working...

    1 vote
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Use a better mapping agent

    Currently the maps that you use do not list many, many roads that have been there for years. Additionally, you have to coax the map to show the correct location when you enter the address. This makes the mapping/GPS feature essentially useless in my region (New Hampshire). I was informed you don't use Google, I would suggest you change that, as they are objectively the most accurate.

    2 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Melissa, thanks for the feedback and ideas. We are always looking to provide more value and functionality for the end user.

    I did want to follow up on the issue of having more map data. We use Mapbox for our mapping needs as they are a lot more customizable than Google and are cheaper which allow us to pass those savings to you. They did recently update their map data sets and now they have a TON of more data. While the sets of data aren’t identical, we tend to see they are extremely close. Have you noticed any improvement lately?

  3. inactive employees archive

    All inactive employees should go into a folder so i don't have to scroll thru 5 plus pages of employees.

    48 votes
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    4 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the feedback and sharing your idea with others!

    I’m happy to say this is something that we actually added for tasks, employees, and jobs! On the each page now, you have the ability to view active the active items, inactive items, or all items!

  4. Go To Date

    How about the option to jump to a specific date? When going through time sheets to correct something that was done months ago, we currently have to scroll through week by week. If we had a "Jump to" where we could enter the specific date and it would jump to the week of that date, it would save a lot of time and unnecessary scrolling/clicking to get to the week we want to get to.

    5 votes
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →
  5. Labor and Gross pay tracker

    Allow under the "Employee" section for the administrator to be able to plug in that specific employees gross pay. Therefore, as hours are tracked for each individual job so can an accurate gross labor dollar amount. Which in turn will help generate simpler/more accurate P&L's

    3 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Brad, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We did recently add the “Pay Rate” for employees which you can use to get a quick estimate of the amount of money spent on a certain employee, job, or task. Checking our your account it looks like you are taking advantage of it which is great! Was there any feedback you had for that feature?

  6. Stop map rotation when GPSTrack animation plays

    We play the GPSTrak trail animation to see where our employees were each day so we can verify that they were where they were supposed to be. As it plays, the map randomly rotates. At first, I thought it rotated in the direction of travel, but I realized that sometimes it doesn't rotate when the direction changes and sometimes the rotation has nothing to do with the direction of travel. It is super annoying and hard to look at. We have to pause the location and try to figure out where they were. It is an important feature to us…

    13 votes
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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add an alarm when double scheduling an employee!

    We typically schedule a group of employees at once and on occasion, we double book or schedule a shift to an employee who has a vacation request scheduled shark. Even though Shark doesn't have a HR feature, it's easier to have all shift requests such as requests to leave early for an appt or taking a personal day all in one calendar. Right now, you can schedule an employee for multiple shifts in the same day without any alarms or alerts. Without having to scroll through all the employees, there isn't another way to see if anyone is scheduled for…

    4 votes
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    2 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Would like to assign Tasks from the Scheduler. Can you make the template for adding tasks on Scheduler match the timesheet template

    Would like to assign Tasks from the Scheduler. Can you make the template for adding tasks on Scheduler match the timesheet template

    3 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Clear filters button for Scheduler

    When you have applied filter to Scheduler, it would be easier if a button appeared for clearing filter instead of having to go into filters and deselecting and selecting All employess and apply

    2 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    This has since been added in a new release for the website! If you have any filters added, there is a handy “clear filters” button you can use at anytime.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  10. schedule

    I would like a option for schedule days off , holidays etc. also would like to have the scheduler go at least a month out I know you can go a month but I think it should be like the one week two week option.

    30 votes
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    6 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! With our new PTO feature and PTO update, you can create as many PTO policies as you would like and your employees can belong to as many as they need.

    With this you can create a “Holiday” policy and assign this PTO for everyone and have it show up on both the timesheets and schedule. We also do have a day, week, 2 week, and month view for the scheduler.

  11. Calender Search on Timesheets

    When viewing the timesheets, instead of having to click through week by week, there should be a calender option where you can select which day you need to view.

    7 votes
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the great idea and votes!

    This has been added so you can quickly select a certain week without have to go through each one by one. The same kind of calendar is coming to the scheduler soon as well!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  12. Automatic date change when scheduling night shifts

    When scheduling graveyard shifts automatically adjust the date of the finish time of the shift instead of erroring every time especially when using the drop down tab of recent times.

    4 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Josh, that is a great idea!

    Little ideas like this make a huge difference when using the product everyday. This actually has been updated as a feature for the program! If you select a shift like 7pm to 3am, the end time will automatically select the next day.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  13. Forms and checklists

    It would be nice to have a feature that lets you add checklists and forms to jobs. Or possibly integrate with an existing forms app such as jot form or canvas.

    43 votes
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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, happy to announce that our Crew Clock Questions feature is fully released and active! Thank you so much for all the votes and comments, it really helps us determine our product roadmap.

    With this feature, you can require employees to answer a set of questions to everyone, a specific department/location, or job. You can also be notified if a response is deemed as “unexpected.” This is great for verifying work safety, ensuring breaks are taken, retrieving the status of the job and more! Please contact our support team by chat, email (hello@clockshark.com), or phone (800-828-0689) to learn more!

    Also if there is some requirement not met by this current version of the feature, please let us know!

  14. Allow longer date ranges in reporting

    Some reports only allow a maximum of 31 days for a report date range. Only the "job details" and "task details" reports allow 365 days, but I would like the same option for "employees summary" and other reports.

    42 votes
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    16 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for all the votes and comments.

    I wanted to pass along the good news that all reports are able to be run for 365 days now! Great for end of year reporting, enjoy them!

  15. Inactive jobs

    When you make a job inactive it should go into an inactive file. That way it doesn't clog up your active jobs. Especially for those of us who have a lot of jobs going at one time

    54 votes
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    7 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the feedback and sharing your idea with others!

    I’m happy to say this is something that we actually added for tasks, employees, and jobs! On the each page now, you have the ability to view active the active items, inactive items, or all items!

  16. Allow more characters in "Notes"...

    Our employees use this section to describe, in detail, the work they completed on a service call. I then use that information to create the client's invoice. The character limitation is very frustration!!!

    19 votes
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    7 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve recently updated the character limit on our timesheet and schedule notes to 2000 to allow users to record more of the information that’s important to them. I hope this helps, and thanks for the feedback!

  17. Top of Page Return/Page Memory

    after adjusting time you should be able to go back to your same place on the list not start from the top each time

    66 votes
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    12 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, just wanted to update you all and let you know that this was something we actually added recently!

    It is a little thing that makes everything a lot easier, enjoy!

  18. PINGING BREAK TIMES

    is there a way to ping the guys in the field as to when to take their breaks?

    6 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! Happy to announce that we do have a new Mobile Reminders feature. This is automatically enabled for new companies and will be added for current customers gradually. With this feature, you are able to remind employees via push notification to clock in, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This will be accessible via Admin > Notifications soon, but you can view the framework for them on the app by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  19. Push Notifications To Employees

    If an employee is pushing 8 hours of labor, a reminder to clock out would be very beneficial and perhaps another reminder every two hours after. If an employee is clocked out for lunch and an hour has passed, send a reminder to clock back in--they may have forgotten and returned back to work. Also, a reminder to clock out for lunch would be very helpful, perhaps after being clocked in 3.5-4 hours.

    56 votes
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    11 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Recommended Reminders are now live! With this feature, you are able to remind employees via push notification to clock, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This replaces the old framework of how the reminders used to work. You can set them up by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  20. Edit Screen

    It would be nice to move to next employee from the edit screen, save having to go back and scroll down to next

    10 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
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