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  1. Direct Employee Messaging

    There should be a way for an Admin to directly message the phone of all (or certain) employees through ClockShark.

    249 votes
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    26 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris!

    Depending on what information needs to be communicated to employees (schedule changes, upcoming job start time), there may already be a notification available in ClockShark. Feel free to check out http://help.clockshark.com/knowledgebase/articles/1133746-using-notifications to see how those notifications suit your needs. :)

    Regarding the ability to craft particular messages and send them directly through the app, this is a request that we are hearing more-and-more. I’m sharing this with our development team, and we’ll continue to monitor the votes here for this idea, so we can know when we should add that for you.

    If you have any other ideas or suggestions, you can let me know at cliff@clockshark.com. I love to hear how we can improve ClockShark for you.

  2. Add the ability to insert a note on a specific day, without having to add time. Such as when an employee takes a vacation day or is sick.

    For example,
    John Smith, did not work. On vacation today.
    or John Smith, did not work. Took personal day.
    Something to have a reference for that particular day.

    245 votes
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    52 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your support for this idea here! As support continues to mount for this idea, our development team will plan how to bring this to you in ClockShark. :)

    Reading this idea, and all the comments below, I can see that the consensus is that administrators would like a way to designate an Off/Holiday/PTO day, without having to insert any time for an employee. Currently, in ClockShark there is an available workaround that’s equivalent to the feature being requested.

    If you’d like to see how to designate that an employee will be taking (or took) a day off, Morgan from our Customer Success team explains how to do that here: https://soapbox.wistia.com/videos/SkNhqgi9Kc

    Feel free to let me know if this video is helpful, or if you have any other suggestions/ideas regarding how we can improve ClockShark for you. I love hearing your ideas.

  3. Allow me to edit a start time while the employee is clocked in. It would save me having to keep a paper trail until the end of the day.

    Allow me to edit a start time while the employee is clocked in. It would save me having to keep a paper trail until the end of the day.

    173 votes
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    8 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow for Mileage to be added to a specific job.

    We allow our employees to use their own vehicles and reimburse them for that mileage. I wish there was a way we could track that on this app.

    168 votes
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    27 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Mileage tracking is something that we do hear a fair number of you requesting, so it’s something we’ll consider adding to ClockShark on a future update. Current feature addition projects are taking priority, so if you like this idea then please vote in with your support.

  5. Custom Reports

    Allow an option for setting up a custom report. I want to be able to spit out my employees time sheets in a certain order like by day with job number, task, total time that day for that task, and then a sum total of the hours worked that day as well as a week total. Right now I have to get an excel file from clock shark and then convert formats and copy and paste it into a excel template I've made. It's very time consuming.

    89 votes
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    20 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  6. Add a separate field for Parts/Tools/Materials Used

    Add a Parts/Tools Used Field, much like the notes field.

    In our line of business we use all sorts of tools and do many runs for parts everyday, a place to input those aside from the notes field would be superb! Please and Thank You!

    83 votes
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    15 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  7. Schedule jobs without an employee - then add employees later

    Within the schedule tool, It would be awesome if we could add jobs to the schedule and later apply an empolyee to the project. Currently the job requires an immediate employee to be assigned. Adding such a feature would allow a company to schedule the jobs and manage things easier for how my company runs. Just a thought I wanted to share.

    69 votes
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    10 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your suggestion, Cameron! I love to hear user input on how we can improve ClockShark for you.

    Let’s let folks vote on your idea so we can consider adding it in a future feature release. If you have any other ideas or suggestions, you can let me know at hello@clockshark.com :)

  8. Push Notifications To Employees

    If an employee is pushing 8 hours of labor, a reminder to clock out would be very beneficial and perhaps another reminder every two hours after. If an employee is clocked out for lunch and an hour has passed, send a reminder to clock back in--they may have forgotten and returned back to work. Also, a reminder to clock out for lunch would be very helpful, perhaps after being clocked in 3.5-4 hours.

    56 votes
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    11 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Lunch Reminders are a hot suggestion right now, so we will look into adding those in a future update. Please continue to vote for the employee notification you’d like to see, and include any details below in the comments section.

  9. Have job statuses

    I suggest having a drop down menu with job statuses such as 'in progress' 'complete' 'to be scheduled' etc. preferably with an admin setup option where we can create the list of statuses.

    Ideally the guys in the field (from mobile app) should be able to change statuses (preferably we would be able to limit which statuses they can select from).

    Last but not least it would be great to be able to sort jobs on the job page by status

    55 votes
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    6 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea, Shaahid! Currently, one can set a job as “Active” or “Inactive” in ClockShark, but your idea would fine-tune that feature, and even allow employees to control the job access. After all, they’re likely the first ones to know when a job is complete.

    I can see that this idea is gaining traction. Great! We’re going to keep a close eye on the support for this idea, so that we know when to build that feature for you. Of course, if you have any other suggestions or ideas, please let me know. I love hearing them.

  10. Freeze the 'date row' in Scheduling for scrolling

    I would be great if we could see which day we are on when we're scrolled down in the scheduling page.

    55 votes
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    5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  11. 54 votes
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    9 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  12. inactive employees archive

    All inactive employees should go into a folder so i don't have to scroll thru 5 plus pages of employees.

    48 votes
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    4 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers great support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  13. Forms and checklists

    It would be nice to have a feature that lets you add checklists and forms to jobs. Or possibly integrate with an existing forms app such as jot form or canvas.

    42 votes
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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  14. Client Info (Phone, Email, Notes about client) should have dedicated spot under details.

    There should be a way when adding a Job to add the Clients contact info (name, phone, notes such as gate access/personal note about client) and this info should show up at the top of the Details page. As of now you have to manually type in any contact info into the job notes (which should be reserved for notes about the job). This would not only look better from a UI perspective but would save the employee's time by having it under the Job name/# (above the address line).

    41 votes
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    6 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for the great suggestion, Kevin! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  15. Inactive jobs

    When you make a job inactive it should go into an inactive file. That way it doesn't clog up your active jobs. Especially for those of us who have a lot of jobs going at one time

    41 votes
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    4 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea about the active and inactive jobs. We’ll look into cleaning up that jobs screen for you.

    Did you know that you can already filter that screen by active/inactive jobs? Just go to Admin > Jobs, change the page view to 50, and click the “Status” column. This will group your active jobs near the top, and the inactive ones near the bottom.

    Of course, this isn’t a “folder”, but it can help strain out inactive jobs from active ones. We’ll keep monitoring this ticket to see what other support it gathers. Please keep voting, folks.

  16. copy entries

    copy and past on timesheets

    40 votes
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    5 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  17. Top of Page Return/Page Memory

    after adjusting time you should be able to go back to your same place on the list not start from the top each time

    38 votes
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    6 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  18. Allow longer date ranges in reporting

    Some reports only allow a maximum of 31 days for a report date range. Only the "job details" and "task details" reports allow 365 days, but I would like the same option for "employees summary" and other reports.

    37 votes
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    14 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  19. Budget Report

    We would like to run reports by certain jobs to show our actual hours spent, verses our budget projects to see where we stand.

    37 votes
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    4 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add folders for completed work

    I do over 1,000 service calls a year, many times for the same customer. I would like to see a way to file the jobs in folders to make finding old jobs and notes easier and more accurate

    37 votes
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    5 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
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