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  1. Direct Employee Messaging

    There should be a way for an Admin to directly message the phone of all (or certain) employees through ClockShark.

    272 votes
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    35 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris!

    Depending on what information needs to be communicated to employees (schedule changes, upcoming job start time), there may already be a notification available in ClockShark. Feel free to check out http://help.clockshark.com/knowledgebase/articles/1133746-using-notifications to see how those notifications suit your needs. :)

    Regarding the ability to craft particular messages and send them directly through the app, this is a request that we are hearing more-and-more. I’m sharing this with our development team, and we’ll continue to monitor the votes here for this idea, so we can know when we should add that for you.

    If you have any other ideas or suggestions, you can let me know at cliff@clockshark.com. I love to hear how we can improve ClockShark for you.

  2. Add the ability to insert a note on a specific day, without having to add time. Such as when an employee takes a vacation day or is sick.

    For example,
    John Smith, did not work. On vacation today.
    or John Smith, did not work. Took personal day.
    Something to have a reference for that particular day.

    257 votes
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    60 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your support for this idea here! As support continues to mount for this idea, our development team will plan how to bring this to you in ClockShark. :)

    Reading this idea, and all the comments below, I can see that the consensus is that administrators would like a way to designate an Off/Holiday/PTO day, without having to insert any time for an employee. Currently, in ClockShark there is an available workaround that’s equivalent to the feature being requested.

    If you’d like to see how to designate that an employee will be taking (or took) a day off, Morgan from our Customer Success team explains how to do that here: https://soapbox.wistia.com/videos/SkNhqgi9Kc

    Feel free to let me know if this video is helpful, or if you have any other suggestions/ideas regarding how we can improve ClockShark for you. I love hearing your ideas.

  3. Allow me to edit a start time while the employee is clocked in. It would save me having to keep a paper trail until the end of the day.

    Allow me to edit a start time while the employee is clocked in. It would save me having to keep a paper trail until the end of the day.

    184 votes
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    11 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for all the votes and comments for this idea!

    This idea in particular is a little tricky because it is a big change that can affect lots of aspects across the entire platform. But as we grow we will continue to assess the ways that we can meet the needs of our users.

  4. Allow for Mileage to be added to a specific job.

    We allow our employees to use their own vehicles and reimburse them for that mileage. I wish there was a way we could track that on this app.

    176 votes
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    32 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Mileage tracking is something that we do hear a fair number of you requesting, so it’s something we’ll consider adding to ClockShark on a future update. Current feature addition projects are taking priority, so if you like this idea then please vote in with your support.

  5. Client Info (Phone, Email, Notes about client) should have dedicated spot under details.

    There should be a way when adding a Job to add the Clients contact info (name, phone, notes such as gate access/personal note about client) and this info should show up at the top of the Details page. As of now you have to manually type in any contact info into the job notes (which should be reserved for notes about the job). This would not only look better from a UI perspective but would save the employee's time by having it under the Job name/# (above the address line).

    99 votes
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    25 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Kevin, thanks for bring this idea to the table and allowing others to vote and participate on this!

    I’m happy to say that we are currently in the process of planning and building a new feature that allows you to assign jobs to a customer. So be on the look out, great things coming soon!

  6. Custom Reports

    Allow an option for setting up a custom report. I want to be able to spit out my employees time sheets in a certain order like by day with job number, task, total time that day for that task, and then a sum total of the hours worked that day as well as a week total. Right now I have to get an excel file from clock shark and then convert formats and copy and paste it into a excel template I've made. It's very time consuming.

    92 votes
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    21 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  7. Add a separate field for Parts/Tools/Materials Used

    Add a Parts/Tools Used Field, much like the notes field.

    In our line of business we use all sorts of tools and do many runs for parts everyday, a place to input those aside from the notes field would be superb! Please and Thank You!

    86 votes
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    16 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  8. Schedule jobs without an employee - then add employees later

    Within the schedule tool, It would be awesome if we could add jobs to the schedule and later apply an empolyee to the project. Currently the job requires an immediate employee to be assigned. Adding such a feature would allow a company to schedule the jobs and manage things easier for how my company runs. Just a thought I wanted to share.

    73 votes
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    13 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your suggestion, Cameron! I love to hear user input on how we can improve ClockShark for you.

    Let’s let folks vote on your idea so we can consider adding it in a future feature release. If you have any other ideas or suggestions, you can let me know at hello@clockshark.com :)

  9. Add Overtime by Job Report

    This report would help companies that need to bill overtime by job. Currently you can see your overtime totals but cannot easily see which job the overtime was caused by.

    69 votes
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    13 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  10. Have job statuses

    I suggest having a drop down menu with job statuses such as 'in progress' 'complete' 'to be scheduled' etc. preferably with an admin setup option where we can create the list of statuses.

    Ideally the guys in the field (from mobile app) should be able to change statuses (preferably we would be able to limit which statuses they can select from).

    Last but not least it would be great to be able to sort jobs on the job page by status

    63 votes
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    10 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the continuing votes and messages everyone!

    This is going to be something we are going to be taking a look at a little later this year. Be on the lookout, awesome things coming soon!

  11. Daily Hours Manual Entry Per Task

    At the end of the day the supervisor can enter in each workers hours per task, not start and stop times. This would also apply to personal time entry for each individual.

    59 votes
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    10 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  12. Allow Expenses to be Added to Jobs

    For example, if I need to purchase materials for a job site, then I'd love to be able to add that to the Job reports. Perhaps add an "Add Receipt" feature that allows you to upload a photo of the receipt and input the dollar amount so it can be added to the job report.

    59 votes
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    10 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    I definitely think this would be a great feature and we are looking to add some more functionality in areas such as this. Would love some more specific feedback about the desired framework, so please let us know!

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  13. Add folders for completed work

    I do over 1,000 service calls a year, many times for the same customer. I would like to see a way to file the jobs in folders to make finding old jobs and notes easier and more accurate

    59 votes
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    11 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for bringing this idea to the table and allowing others to vote and participate on this!

    I’m happy to say that we are currently in the process of planning and building a new feature that allows you to assign jobs to a customer. Then you can new and old jobs just by them. Like others have mentioned, we do currently have different folders for all jobs, active jobs, and inactive jobs on the jobs page now. So this is great for your organization.

    But be on the look out, great things coming soon!

  14. Freeze the 'date row' in Scheduling for scrolling

    I would be great if we could see which day we are on when we're scrolled down in the scheduling page.

    55 votes
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    5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  15. 55 votes
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    9 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  16. Create a biweekly report for payoll

    I would like a report that has job totals for a two week period. Currently, I have to print two week reports and add them together. Also, this should be able to be downloaded loaded in a “pretty” report that I do not have to manipulate before working on it.

    48 votes
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    7 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Alisa, thanks for sharing your idea and providing a space for people to vote and comment.

    Just to get some more feedback, are you referring to the timesheets reports or something else? Are you wanting this on one piece of paper, or one week per page?

    Also to William’s point, this option is coming back soon!

  17. copy entries

    copy and past on timesheets

    48 votes
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    11 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  18. Be able to click on the job on the schedule page and pull and edit job details from there

    Active jobs are listed on the 'Schedule' page but its not possible to pull up the job details from there. Currently to do so I have to search through hundred of jobs on the Jobs page. It would just be nice to click on the job in the schedule and pull up the details....

    46 votes
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    10 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  19. Force punch in/out for employees

    Administrators/Employers should be able to punch employees in and out with having to use the crew clock function on the mobile app. For example, if an employee shows up without his cell phone one day, or goes home and forgets to clock out. Admin should be able to force punch that employee on/off the time clock immediately. Also for employees that like to milk to the clock at the end of a shift can be clocked out by admin.

    45 votes
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    2 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    For some greater feedback and to clarify, would the admin be clocking the employee in via the website? I could see that as an option.

    As far as your other suggestion goes, you can actually clock employees out from the website. If you head to the Who’s Working Now screen there is a little “x” in the corner of the employee’s card on the left and you can use this to clock them out.

  20. Budget Report

    We would like to run reports by certain jobs to show our actual hours spent, verses our budget projects to see where we stand.

    43 votes
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    7 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
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