ClockShark Website

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  1. Client Info (Phone, Email, Notes about client) should have dedicated spot under details.

    There should be a way when adding a Job to add the Clients contact info (name, phone, notes such as gate access/personal note about client) and this info should show up at the top of the Details page. As of now you have to manually type in any contact info into the job notes (which should be reserved for notes about the job). This would not only look better from a UI perspective but would save the employee's time by having it under the Job name/# (above the address line).

    100 votes

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    25 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! Happy to announce our new Customers feature!

    This allows you to create a Customer to keep track of all your contacts, notes, jobs, attachments, and more that may revolve around a single Business or Individual. This is great for larger projects, recurring projects, and more.

    Check out this article (https://help.clockshark.com/en/articles/3944382-how-to-enable-and-use-clockshark-customers) to get started!

    If you have any questions or feedback contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  2. Add Overtime by Job Report

    This report would help companies that need to bill overtime by job. Currently you can see your overtime totals but cannot easily see which job the overtime was caused by.

    69 votes

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    13 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, happy to announce our new Quick Summary report!

    This report allows you to get regular time hours, overtime hours, double time hours, and total hours on Employees, Customers, Jobs, and Tasks.

    This report is incredible versatile and allows you to get really creative. Check out this help article for more information and let us know your feedback!

    https://help.clockshark.com/en/articles/4467937-how-to-run-the-quick-summary-report

  3. Top of Page Return/Page Memory

    after adjusting time you should be able to go back to your same place on the list not start from the top each time

    66 votes

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    12 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, just wanted to update you all and let you know that this was something we actually added recently!

    It is a little thing that makes everything a lot easier, enjoy!

  4. Have job statuses

    I suggest having a drop down menu with job statuses such as 'in progress' 'complete' 'to be scheduled' etc. preferably with an admin setup option where we can create the list of statuses.

    Ideally the guys in the field (from mobile app) should be able to change statuses (preferably we would be able to limit which statuses they can select from).

    Last but not least it would be great to be able to sort jobs on the job page by status

    64 votes

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    10 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add folders for completed work

    I do over 1,000 service calls a year, many times for the same customer. I would like to see a way to file the jobs in folders to make finding old jobs and notes easier and more accurate

    59 votes

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    11 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! Happy to announce our new Customers feature!

    This allows you to create a Customer to keep track of all your contacts, notes, jobs, attachments, and more that may revolve around a single Business or Individual. This is great for larger projects, recurring projects, and more.

    Check out this article (https://help.clockshark.com/en/articles/3944382-how-to-enable-and-use-clockshark-customers) to get started!

    If you have any questions or feedback contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  6. Custom Logo on Reports

    It would be great to be able to change the logo on the reports from the ClockShark logo to our company logo.

    58 votes

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    13 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve release a new feature for our Pro Plan users that will allow you to upload a company logo and set a company display name, both of which will appear at the top of all report printouts.

    Thanks for the feedback, and keep the suggestions coming!

  7. Push Notifications To Employees

    If an employee is pushing 8 hours of labor, a reminder to clock out would be very beneficial and perhaps another reminder every two hours after. If an employee is clocked out for lunch and an hour has passed, send a reminder to clock back in--they may have forgotten and returned back to work. Also, a reminder to clock out for lunch would be very helpful, perhaps after being clocked in 3.5-4 hours.

    56 votes

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    11 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Recommended Reminders are now live! With this feature, you are able to remind employees via push notification to clock, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This replaces the old framework of how the reminders used to work. You can set them up by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  8. Inactive jobs

    When you make a job inactive it should go into an inactive file. That way it doesn't clog up your active jobs. Especially for those of us who have a lot of jobs going at one time

    54 votes

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    7 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the feedback and sharing your idea with others!

    I’m happy to say this is something that we actually added for tasks, employees, and jobs! On the each page now, you have the ability to view active the active items, inactive items, or all items!

  9. inactive employees archive

    All inactive employees should go into a folder so i don't have to scroll thru 5 plus pages of employees.

    48 votes

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    4 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the feedback and sharing your idea with others!

    I’m happy to say this is something that we actually added for tasks, employees, and jobs! On the each page now, you have the ability to view active the active items, inactive items, or all items!

  10. Add approval on employee timesheet screen.

    Could you please add approval on the employee timesheet screen. That way I can approve each day worked. It doesnt help me to approve the week summary...because i cant see all of the details on that screen. Thank you!

    43 votes

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    7 comments  ·  Approvals  ·  Flag idea as inappropriate…  ·  Admin →

    I’m happy to say that this is complete! Now you can approve each employee’s day while you viewing their details. There is also a brand new weekly calendar summary, bulk actions, and linking to the timesheets right from the approvals!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689). Enjoy this awesome new feature!

  11. Forms and checklists

    It would be nice to have a feature that lets you add checklists and forms to jobs. Or possibly integrate with an existing forms app such as jot form or canvas.

    43 votes

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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, happy to announce that our Crew Clock Questions feature is fully released and active! Thank you so much for all the votes and comments, it really helps us determine our product roadmap.

    With this feature, you can require employees to answer a set of questions to everyone, a specific department/location, or job. You can also be notified if a response is deemed as “unexpected.” This is great for verifying work safety, ensuring breaks are taken, retrieving the status of the job and more! Please contact our support team by chat, email (hello@clockshark.com), or phone (800-828-0689) to learn more!

    Also if there is some requirement not met by this current version of the feature, please let us know!

  12. Allow longer date ranges in reporting

    Some reports only allow a maximum of 31 days for a report date range. Only the "job details" and "task details" reports allow 365 days, but I would like the same option for "employees summary" and other reports.

    42 votes

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    16 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for all the votes and comments.

    I wanted to pass along the good news that all reports are able to be run for 365 days now! Great for end of year reporting, enjoy them!

  13. Attach notes to a job

    Currently, notes attach to a job through an employee clocked into that job. It would be great if the notes could be accessed by the job and not through the employee that made them originally. We do not give all employees full access but there are times an employee needs to know what has been done on a job.

    36 votes

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    6 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  14. schedule

    I would like a option for schedule days off , holidays etc. also would like to have the scheduler go at least a month out I know you can go a month but I think it should be like the one week two week option.

    30 votes

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    6 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! With our new PTO feature and PTO update, you can create as many PTO policies as you would like and your employees can belong to as many as they need.

    With this you can create a “Holiday” policy and assign this PTO for everyone and have it show up on both the timesheets and schedule. We also do have a day, week, 2 week, and month view for the scheduler.

  15. Color Labels for Jobs and Tasks within App to make it easier to select from a large list.

    If the Job or Task was Colored, then the background of that item could reflect it in the app so that you could quickly locate the group of tasks/jobs you were looking for.

    29 votes

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    3 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Warning, Flag or Error notice for overlapping times on time sheet

    It would be very helpful if the time sheet would provide some sort of flag, caution, or error notice that 2 jobs have overlapping times allocated to them. Without an automated warning, there’s a very real possibility that an administrator won’t catch the error and an employee will be overpaid.

    28 votes

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    5 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →
  17. -Employee detail report should have a line for daily total, weekly total, monthly total and overall total when run any specific time period.

    -Employee detail report should have a line for daily total, weekly total, monthly total and overall total when run any specific time period. It would be nice to not have to add these up manually to see the entire month, or the last 30, etc. when running report for longer period of time. Also, a line for overtime would be nice on this report.

    28 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, happy to announce our new Quick Summary report!

    This report allows you to get quick totals for regular hours, overtime hours, double time hours, and more for Employees, Customers, Jobs, and Tasks.

    This report is incredible versatile and allows you to get really creative. Check out this help article for more information and let us know your feedback!

    https://help.clockshark.com/en/articles/4467937-how-to-run-the-quick-summary-report

  18. A check box for billable jobs on the phone app.

    A check box on the phone app so that the field crews can quickly hit billable if they are doing service or a time and materials job. It even helps at the same job depending on the task being performed at the time.

    26 votes

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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, Job Stages are officially finished and available on the mobile app. with this feature users can place a job into a custom stage (from the web and the mobile app) like “new”, “ready to be scheduled”, “in progress”, “complete”, “billed”, etc.

    Check out this help article for more information and directions how to set it up.

    Thank you for all the votes and comments, please let us know your feedback!

    https://help.clockshark.com/en/articles/4144096-how-set-up-utilize-job-stages

  19. Need ability to bulk upload tasks from spreadsheet

    We currently have an excel spreadsheet with over 150 MasterFormat cost codes.
    Would like the ability to upload the spreadsheet data to Tasks instead of having to post each task/code individually.

    20 votes

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    4 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Our new Data Import feature has been finished!

    This allows you to quickly and easily bulk upload Employees, Jobs, and Tasks into ClockShark.

    This is available for all plans, head to Admin > Data Import to get started. You can also follow along with this help article (http://help.clockshark.com/en/articles/4000118-importing-data-manually-in-clockshark).

    If you have any questions or feedback contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  20. Implement mass file attachment exporting

    Could be as simple as "download all attachments" next to the job name in the Time Sheet web view.

    Alternately, being able to select large numbers of attachments to export based on reporting criteria (job, employee, date range etc) would be excellent.

    19 votes

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    4 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
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