Text or email a customer when a service person is on the way to them.
Have a feature to text or email the customer when the service person is on the way to them.
Set up options would be to allow the administrator or the servicer to send it.
Text, email or both would be in the customer set up.
Could add Geo tracking to automatically send it when the tech is a certain distance.
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.
Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)
YES!!!! This is VERY Needed!!!
We really want to purchase ClockShark, but need a way to communicate the schedule with our clients via automatic or optional text, email alerts when the job is scheduled, a week before the job begins, and when the guys are on the way to the job. HousePro software is client centric, and ClockShark is team centric, can you all get married? We need BOTH and it would be silly to invest in and manage 2 programs. Because you have wonderful scheduling, it makes sense to have a notification go to the customer too.