Direct Employee Messaging
There should be a way for an Admin to directly message the phone of all (or certain) employees through ClockShark.
Depending on what information needs to be communicated to employees (schedule changes, upcoming job start time), there may already be a notification available in ClockShark. Feel free to check out http://help.clockshark.com/knowledgebase/articles/1133746-using-notifications to see how those notifications suit your needs. :)
Regarding the ability to craft particular messages and send them directly through the app, this is a request that we are hearing more-and-more. I’m sharing this with our development team, and we’ll continue to monitor the votes here for this idea, so we can know when we should add that for you.
If you have any other ideas or suggestions, you can let me know at firstname.lastname@example.org. I love to hear how we can improve ClockShark for you.
Zack Ysasi commented
I would like to be able to send a text or a message to an employee through the app. A lot of times i do not have the employees number but i need to communicate with them.
Melissa Kaufman commented
Be able to send out a company communication push to all cell phones.
Zack Ysasi commented
Sometimes you need to ask another employee something but don't have their number. I use group text but we have a high turn over rate so im always having to make a new group.
Nicole Kleemeyer commented
I have mentioned this before but was seeing if there was an update of sorts. I manually moved time from clock shark to our accounting system since the two do not talk to each other. I spend hours each week doing so. With employees forgetting to clock in, coding incorrectly, not clocking in, etc I spend an insane amount of time trying to get with the employee to fix that day so I have correct hours. A messaging system in the app that notifies the employee they have time errors would be helpful. Email and text is another solution that I currently use but if they do not see that they can get a reminder when they go to clock in or out that they have pending messages or corrections that need attention.
Doris Clemons commented
If something has changed about a job they are currently on or a delivery driver cannot find the job. Someone at the office can send a message through the app for the employee to see.
Joan Saunders commented
Ability to enter a text message that would be viewable by 1 or more employees in the app.
Jessica Anderson commented
Yes! We definitely need this feature! Im honestly not sure why it wasnt a common sense build in initially !!
Travis Price commented
For additional last minute job info or scheduling.. it would be nice to be able to send messages out to one or more employees through ClockShark instead of texting everyone involved : )
Marissa Calderon commented
Yes! I like to send out reminders to approve timesheets amongst timeclock remingers and it would be great if my employees could receive the reminder via email or text notification vs having to message every single employee.
Dan Stevens commented
Shows up on employee phone like a text then when they answer back it goes right onto job note
hey john did you hang 2 ceiling fans because I only see stock for 1 ceiling fan?
Annie Karos commented
Was just looking for a way to send out a recurring message to certain employees for reminders and things like that. Our company could definitely benefit from having a messaging system implemented also!
Ross Carrington commented
The ability for an administrator to leave an employee a message which pops up on their phone the next time they use the app.
Denise Tolbert commented
I agree. This wold be a great feature for weather dependant jobs like construction. We have had rain for 6 days and the employees show up only to be told to go home because of weather and there is not enough inside work for everyone. Sending a message to all would be great and they could go back to sleep
It would be great to add a feature, that would enable admin to send out general mass messages to employees, via email and push notifications, with options to send individually or company wide.Much like the current scheduling feature that notifies employees.
Lindsay Jensen commented
Be able to message an employee on the app instead of posting notes and/or file attachments.
Valerie Hycz commented
A feature where we can send specific notifications to the employees through the app (i.e. "Notes are required for any overtime spent"). So we don't have to use other means like calls or texts, and that there remains a record of the communication.
Geremey Engle commented
When I finish writing the schedule and I select Notify Employees I always select to notify them by both email and text. It would be great if I could add a general message to them all.
For Example: Dont forget its Jersey Day Monday!
Example: Its calling for bad weather this week make sure you dress for it!
Job Repeat/ Recurring Jobs, Messaging for employees and customers, Picture uploads, lunch reminders,
Matthew Yager commented
Also, in addition to my previous comment, we would use (and have used in other time clock systems) the text messaging for job or company specific notifications that are outgoing only. There are options for a reply and group style messaging but they get quite expensive.
Just another thought.
Matthew Yager commented
An easy option that would be pretty simple to integrate would be some type of SMS service that you could pay for as you go.