Some of my clients require appointment reminders. It would be extremely helpful if the software could send an automated email to clients for whom we've turned on that feature. If client is on the schedule then "x" number of days before appointment send quick email with appointment date and employee they can expect.
Thanks for sharing this idea on the Voting Page, Abena. Adding features that allow customers to interact with ClockShark is a visionary idea, and one that customers continue to ask for. Let’s let folks vote for this suggestion so we can consider adding it in a future update.
Hofsep Yousef commented
This would be an amazing addition.
YES!!!! This is VERY Needed!!!
We really want to purchase ClockShark, but need a way to communicate the schedule with our clients via automatic or optional text, email alerts when the job is scheduled, a week before the job begins, and when the guys are on the way to the job. HousePro software is client centric, and ClockShark is team centric, can you all get married? We need BOTH and it would be silly to invest in and manage 2 programs. Because you have wonderful scheduling, it makes sense to have a notification go to the customer too.
Lowell Kaps commented
Have a feature to text or email the customer when the service person is on the way to them.
Set up options would be to allow the administrator or the servicer to send it.
Text, email or both would be in the customer set up.
Could add Geo tracking to automatically send it when the tech is a certain distance.