ClockShark Website
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Job access settings by department/employee
I think job settings that are found in "additional settings" for who can access a job and which tasks can be accessed should be tied to the department so that then if a person is in a certain department, only jobs and tasks for that department will show up. The way it is now I have to go into every job and update both tasks and people access job by job. This is a pain and a lot of room for error. It's typical that a department would always have the same tasks for I think it should be an…
4 votes
AdminJT Abbott
(Admin, ClockShark)
responded
Hey Betsy thanks for sharing your feedback with us!
This idea and method is interesting. We currently have it set by the Job because that is usually the most frequently changed item. Usually companies are adding a lot of Jobs so it make sense the add the permission while you are creating the Jobs. Otherwise, you’d have to create the Job and then also go update the departments/employees to include that Job. And you’d have to do that everytime you add a Job which could be a lot.
With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Numbers sorted as Numbers not Text
Currently if you sort by number in a list of the Jobs or Tasks, numbers are not actually sorting in numerical order, they are sorting by digit order. Example: ClockShark sorts 10, 1003, 10125, 1015, 11, 1105, 1420, 15, 15010
If it sorted numerically it would show - 10, 11, 15, 1003, 1015, 1105, 10125, 150010Companies that are number driven, not alpha driven, this is an important difference, and very frustrating that there really isn't a way to sort by NUMBER.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Cindi, thanks for reaching out to us with your feedback.
Our columns for things like Job number, task code, etc. are all sorted alphabetically since a large majority of our users input both numbers and letters.
I can definitely see how this could be improved, however.
One thing I should mention as a quick workaround is to use the same number of digits for numbers. For example: 121, 13, and 145 will sort in that order. But you can correct this by using 013, 121, and 145.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this.
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Admin only attachments on Jobs
It would be nice to have a separate job attachments for admin only. This way you can attach proposals/quotes and other info to the active job that you don't want the employees to see and or have access to.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Michael, thanks for sharing your idea and feedback with us!
This idea is similar to another we have for “admin-only notes” and I think both could be really helpful.
I notice you mentioned that you wanted to use this for quotes and we actually do have our Quotes feature as a preview. This can be restricted to just admins and you can create quotes, link them to jobs, and add attachments to the Quote. Not quite the same method but could help, just wanted to mention it.
With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Allow the job budget to be comprised of sub-budgets or task budgets
That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.
As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!
38 votesAdminJT Abbott
(Admin, ClockShark)
responded
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Job Details
When looking at the jobs, being able to click on the job and have a break down of the hrs per wk and hrs per employee.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey there, thanks for sharing your feedback with us!
That is an interesting idea and I could see how it could be useful.
With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Filter by Department
Currently the jobs can be filtered by Stage, Customer and Status. Can you please add a filter by department? Many thanks!
7 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Angela, thanks for sharing this idea with us!
I think this could be a really valuable tool where you can quickly find the jobs that a department/location has access to.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Ability to set New Job Default settings
Ability to set Default company tasks assigned to new jobs and/or default Enabling GPS Fencing. We have admin task codes that had to be set up because ClockShark requires us to make a dummy job in order for non-job related time to be posted, which meant we had to create admin dummy task codes as well. We have to remember to remove these task codes every time a new job is created, or the new tasks confuse our field labor.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Cindi, thanks for sharing your feedback with us!
I could definitely see how this would be beneficial if the majority of your jobs have the same settings and you don’t want to reapply them every time. Since this revolves around job/task access control as well I could see job and task groupings being helpful as well.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Modify budget hours with CO as those come up
Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.
Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.
Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.
23 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Pawel, thanks for giving us your feedback!
I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!
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Searching and finding job info (e.g. customer address) in jobs search box.
In jobs search box, it'd be nice to be able to just find a customer through address that is in their customer info.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Dan, thanks for sharing your feedback and idea!
I think this could be a really valuable resource for lots of companies, not only for address but for other fields as well.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Add worker names when looking at jobs
When looking at a job, the employees or workers that worked the job should be able to show up to see who worked at that job.
5 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Lilian, thanks for sharing your idea with us!
I think this would be a really valuable resource for lots of companies. There are definitely some other helpful things we could build that are similar.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will get built, so please keep voting!
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When searching for a Job that all information is there from employees on the field too.
Right now if I want to see information on a job - the only info I can see is what I upload for the employee to see. I'd like to see notes, pictures, and time worked on this job under the job as a whole.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Brenda, thanks for your feedback and idea.
The good news some of this is possible! With our new Conversations feature, both admins and employees can communicate via comments on a Job, upload attachments and photos, mention each, and get notified about Jobs they follow. Check out this help article to learn more: https://help.clockshark.com/en/articles/4622657-how-to-use-conversations-on-the-web
There are still more areas to add as you mentioned. I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Quick report link for each job in Jobs page
We use the Jobs page as our primary tool for tracking and billing. When we invoice a job, we need to see the technicians and dates onsite, not just the total hours. Currently: I navigate to the reports page, select job details, uncheck all jobs, locate job in dropdown, and click view pdf to get the billing details. The ability to do a Job Detail report (or Quick Summary with breakdown) as an action for each job in the Jobs page would be a great time saver. I would put the link inside the edit/delete/settings button. Thanks.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jeff, thanks for reaching out to us with your idea.
It is an interesting one to explore and could be good to have a custom set of “shortcuts” around the website.
With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Customize break settings by individual job
Allow an option for each individual job to have a break automatically deducted or not, instead of just having that setting in the company settings menu for ALL jobs or NO jobs... Sometimes when employees are subcontracted out to other companies, the protocol for breaks changes - an option to set auto-deducted breaks by specific job instead of all or none would help address this issue.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey, Angela thanks for sharing your idea and the details behind it.
This is definitely an interesting case. So when your employees are subcontracted out to other companies they still track time on your ClockShark account and you provide this information with the other company?
Most of the time we get this idea where users want to limit who the breaks apply to based on the person, not the job. But this use case does make sense.
As always, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Lets keep the votes coming.
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Sort Attachments into Folders
Under each job it would be great to be able to sort attachments into different folders. This would be great to see on the desktop and mobile app.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jordan, thanks for providing your feedback with us!
I can definitely see how that could be useful when trying to organize lots of photos/attachments especially for larger projects.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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The option to make a job inactive only for the employees view yet keep it active for the admin. until we make it inactive for both
It would be nice to be able to inactivate a job so that it isn't listed any more on the job list but still active for the admin. so that billing can be done at a later date. We invoice out a couple times a month and some times there are many jobs that get added to the job list that the employees then have to figure out where and what the job is that they are looking for.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thank you for the additional information, I think this makes a lot of sense and would definitely help other users with a similar workflow.
One thing that might help people in the short term is our feature last of Job Stages. This allows you to custom create a set of stages that your Jobs go through so you can better keep track of them. So in this particular case, you could create a stage called “Ready for Billing” that you apply to these jobs so you can quickly filter for them on the Jobs Page.
You would still have to inactivate the Job to hide it from the employees though, so it isn’t a perfect solution.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Have the ability to eliminate tasks from the clock in process
I have no need to track time by task. So, for now, I have created one dummy task that all workers use for every hour. Should be a way to turn OFF the Task function.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Skip, thanks for sharing your feedback and idea with us.
Our system is designed to require both a Job and a Task, but if you only have one task, then the mobile app and website will automatically pick it so you don’t have to select it every time when clocking in.
If you didn’t want to see that task at all regardless, that is a bigger change to undertake. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Send Text MSG to customers when workers are on the way
When the employee starts to a customers house notify the customer with a text msg stating employee's name with "Company" is on the way.
5 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jessica, thanks for providing your feedback with us! I think this would be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.
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Task visual aid on Timesheets
We would like to be able to see what task the employee worked during the shift. So we can focus on certain task to review easier then having to look through each employee. For example we would like to focus first on those employees that worked under the task "drive time" in the week.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Robert, thanks for sharing your idea and feedback.
Creating a “task view” of the timesheets I think could be a great addition for digging into new information.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Create a job wage for Prevailing Wage jobs or multiple rates for each employee to accommodate for Prevailing Wages
We do several Prevailing wage jobs each week and I have no way of changing the payroll reports to the correct wage automatically in your program. It would be nice to be able to either have a "Job Wage" because all my guys make the same wage for certain Prevailing Wage jobs. I know I'm not the only one who has to deal with Prevailing Wage so I'm sure it would help a lot of payroll people.
6 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Toni, thank you so much for your idea and feedback.
Makes a lot sense and I’m sure there are others that could get benefit out of this as well. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Task notes
If i could add a note to a task it would allow me to put in a note with the labour price that we are going to pay for that specific task. We do things a bit different and dont pay the blokes per hour but by a set labour rate for a task and they currently have to phone the office for the price.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Chris, thanks for your feedback and idea!
For the immediate future, there is a workaround that could potentially help you. If the prices by task don’t change per job, you could create a spreadsheet or document that lists the price alongside the task and task code. Then you could attach this document to a job you create called “Task Prices” available to everyone and they could check the document for the prices.
Hopefully, this will help for the time being, but I do think task notes are an interesting idea. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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