ClockShark Website
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Filter by Department
Currently the jobs can be filtered by Stage, Customer and Status. Can you please add a filter by department? Many thanks!
5 votes
AdminJT Abbott
(Admin, ClockShark)
responded
Hey Angela, thanks for sharing this idea with us!
I think this could be a really valuable tool where you can quickly find the jobs that a department/location has access to.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Modify budget hours with CO as those come up
Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.
Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.
Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.
21 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Pawel, thanks for giving us your feedback!
I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!
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Add worker names when looking at jobs
When looking at a job, the employees or workers that worked the job should be able to show up to see who worked at that job.
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Lilian, thanks for sharing your idea with us!
I think this would be a really valuable resource for lots of companies. There are definitely some other helpful things we could build that are similar.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will get built, so please keep voting!
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Have the ability to eliminate tasks from the clock in process
I have no need to track time by task. So, for now, I have created one dummy task that all workers use for every hour. Should be a way to turn OFF the Task function.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Skip, thanks for sharing your feedback and idea with us.
Our system is designed to require both a Job and a Task, but if you only have one task, then the mobile app and website will automatically pick it so you don’t have to select it every time when clocking in.
If you didn’t want to see that task at all regardless, that is a bigger change to undertake. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Task visual aid on Timesheets
We would like to be able to see what task the employee worked during the shift. So we can focus on certain task to review easier then having to look through each employee. For example we would like to focus first on those employees that worked under the task "drive time" in the week.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Robert, thanks for sharing your idea and feedback.
Creating a “task view” of the timesheets I think could be a great addition for digging into new information.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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The option to make a job inactive only for the employees view yet keep it active for the admin. until we make it inactive for both
It would be nice to be able to inactivate a job so that it isn't listed any more on the job list but still active for the admin. so that billing can be done at a later date. We invoice out a couple times a month and some times there are many jobs that get added to the job list that the employees then have to figure out where and what the job is that they are looking for.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Thank you for the additional information, I think this makes a lot of sense and would definitely help other users with a similar workflow.
One thing that might help people in the short term is our feature last of Job Stages. This allows you to custom create a set of stages that your Jobs go through so you can better keep track of them. So in this particular case, you could create a stage called “Ready for Billing” that you apply to these jobs so you can quickly filter for them on the Jobs Page.
You would still have to inactivate the Job to hide it from the employees though, so it isn’t a perfect solution.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Send Text MSG to customers when workers are on the way
When the employee starts to a customers house notify the customer with a text msg stating employee's name with "Company" is on the way.
3 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Jessica, thanks for providing your feedback with us! I think this would be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.
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Task notes
If i could add a note to a task it would allow me to put in a note with the labour price that we are going to pay for that specific task. We do things a bit different and dont pay the blokes per hour but by a set labour rate for a task and they currently have to phone the office for the price.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Chris, thanks for your feedback and idea!
For the immediate future, there is a workaround that could potentially help you. If the prices by task don’t change per job, you could create a spreadsheet or document that lists the price alongside the task and task code. Then you could attach this document to a job you create called “Task Prices” available to everyone and they could check the document for the prices.
Hopefully, this will help for the time being, but I do think task notes are an interesting idea. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Show task code numbers on website time clock
The task code numbers show up on the mobile app, but they do not show on the web browser version. We use the numbers to help sort categories of tasks. The categories all jumble together since it's alphabetical and not by our category numbers.
1 voteWe are going to take a look at when we can add this in the future. Thank you for providing the feedback!
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Create a job wage for Prevailing Wage jobs or multiple rates for each employee to accommodate for Prevailing Wages
We do several Prevailing wage jobs each week and I have no way of changing the payroll reports to the correct wage automatically in your program. It would be nice to be able to either have a "Job Wage" because all my guys make the same wage for certain Prevailing Wage jobs. I know I'm not the only one who has to deal with Prevailing Wage so I'm sure it would help a lot of payroll people.
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Toni, thank you so much for your idea and feedback.
Makes a lot sense and I’m sure there are others that could get benefit out of this as well. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Set specific rates/costs for individual jobs and tasks.
I would be very useful to be able to set specific rates for individual jobs and tasks. We often respond to call-outs from clients and there are a number of different charges that are applied dependent of the time of the call out and the day of the week e.g. one rate for a call-out in normal working hours, a different rate for outside normal working hours in the week and one more for weekend call-outs. for each of these situations the engineer will receive a different uplift to their pay so being able to link a rate to a…
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Adrian, thanks for sharing your feedback with us!
This is something that is possible with a lot of our payroll integrations. We can connect ClockShark Tasks to use a specific pay rate set in the payroll software you use so that when you export your time, all of this is done correctly for you.
However, this isn’t something we handle internally. We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Getting a report for a job and task
We do onsite servicing and I use the job list to record equipment we work on - my tasks show what we did
I need a report that I can get a certain task we performed on a job
Instead of having to run a job report and hunt for the task2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Sue, I do have some good news, we are actually coming out with a report shortly called the “Quick Summary Report” that will allow you to pull information totals from Customers, Jobs, Employees, Tasks, or a combination of them all. So this will be able to do what you are looking for. The one catch, is that this report won’t include all of the shift details and notes like the Job Details report has.
So that may be useful, but the next step would be to improve the filtering for the current reports to include that second level of selection.
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Allow the job budget to be comprised of sub-budgets or task budgets
That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.
As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Job Labor Budget - Individual(Selected) employee emailed, % Budget notifications
Two separate ideas under the Jobs Labor Budget
-At our company, we, the administrators of Clockshark are office staff, are not the people who need to know when a job's budget hours progress to a certain point. Specific employees, project/operations managers, need to know how a job is progressing.If you could insert or select specific employee(s) to be emailed instead of the administrators when the budget hours remaining are hit, under the Labor Budget option.
If instead of being notified when a job only has a certain number of hours remaining, could there also be check boxes in Labor…
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Daniel, thanks for sharing your feedback and ideas with us!
I think both of these ideas could be really useful for lots of companies! With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Task Hours in Real Time
1) Enter Job hours for a Project in Quickbooks
2) Integrate those budgeted hours with TASKS in Clockshark
3) Enable Manager and Foreman to see remaining hours available per task.2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey John! Thanks for sharing your feedback and idea with us.
This would be a great feature to offer a little more functionality with project management. We did just recently update our QBO integration to support overtime, vacation and sick time, and custom pay rates. But I can definitely see something like this in the future.
With limited work time and tons of ideas, we base everything on the support it receives. Let’s get some votes and we can go from there!
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When an employee completes a job/task can they mark as complete or put a checkmark or have it disappear from their schedule?
When an employee completes a job/task can they mark as complete or put a checkmark or have it disappear from their schedule?
4 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Haley, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
Just to get a little more information, would you like a checklist inside the job that the employees can use or customize and check off their duties? Or do you want them to actually check off the job/task, or possibly both solutions? Thanks for the information!
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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It would be great if there was a way for a map to show all active jobs for logistic planning
When scheduling jobs it would be nice to be able to look at a map with pins of active jobs. This would help with scheduling logistics for multiple locations.
5 votesAdminJT Abbott
(Admin, ClockShark)
responded
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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notes from Quickbooks
pull notes section from Quickbooks to scheduled notes on clockshark
2 votesAdminJT Abbott
(Admin, ClockShark)
responded
Hey Lauren, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
Just to gather some more feedback, what notes section on QuickBooks are you referring to? Our notes in ClockShark do currently transfer over to the notes section on the employee timesheets in QuickBooks.
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Allow job adding when logged into kiosk mode
Would be great if an employee could add a job while he is logged into the kiosk mode...at this point, it seems this option is only available if they are logged into the crew clock mode.
1 voteAdminJT Abbott
(Admin, ClockShark)
responded
Hey Carre, thank you so much for providing this idea and letting others have an area to comment and vote!
I can definitely see how that would be useful. Just to get some more feedback, what kind of employees are using the kiosk at the moment? Are these employees out in the field with a crew or are they generally at a set location like a warehouse or a job site?
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Task grouping
It would be nice to be able to create a task group for commonly used task.
14 votes
Morgan Cassady
responded
Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers great support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)
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