ClockShark Website
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Allow employees to just clock "in" and "out" without selecting task and job.
In our company, clocking in and out could be more efficient if we weren't forced to make employees select job-general and task-general. We just want them to clock in or out, period.
1 vote -
Create Task Groupings by Department or by Job Type
When selecting tasks for a Job, it would be insanely beneficial to be able to have set groupings of tasks to grab instead of one by one. One here or there gets missed occasionally and get the field staff frustrated that their appropriate codes aren't included. Having a set grouping for 'Roofing Project' or 'Waterproofing Project' or even a General Tasks group (be able to select multiple groupings if required too!) would be a massive benefit for us all.
1 vote -
See Task Codes in Task Restrictions
When restricting tasks in a job in the additional settings, it's only possible to see the name of the task, you cannot see the task code. Our tasks are grouped by code, not necessarily by name and some tasks have similar names, so it's a bit frustrating when trying to select all the right ones.
1 vote -
Add a simple sync option to the website to force update with QBO
Add a simple sync button to manually force a sync between ClockShark and Quickbooks Online
2 votes -
These are all the same request
Quick report link for each job in Jobs page
Job Details
See hours and timesheets under jobs
Add worker names when looking at jobsCan these be consolidated? Feel free to delete this, Thanks
2 votes -
Jobs Created Automatically from Client Scheduling Software
I would like to see some sort of intergration with Verizon Reveal Connect. This is where we schedule all our clients jobs. It would be helpful if some sort of API was created so that when a job is entered on our software that it sends the job name and job number to ClockShark and creates a New Job automatically within ClockShark and then it allows our staff to select the job so they can clock in.
Our Services our 24/7 and as needed so right now we are doing double entries because we create our job in Verizon and…
1 vote -
Job Details
When looking at the jobs, being able to click on the job and have a break down of the hrs per wk and hrs per employee.
5 votes
JT Abbott
responded
Hey there, thanks for sharing your feedback with us!
That is an interesting idea and I could see how it could be useful.
With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Add a start date for tracking labor budget
We provide services for each client ("Job"). Initially, we don't have to track hours for services as we are provided an allotted dollar amount per month, per service. Once we satisfy that allotted dollar amount, we are then provided hourly billable services.
Billable is where tracking labor budgets would need to begin for the same client/job which is where we track billable hours.
Is it possible to have a start date for tracking labor budgets without having to create a new client/job for the purposes of tracking only when the billable services begin? And possibly adding an end date for…
1 vote -
Job access settings by department/employee
I think job settings that are found in "additional settings" for who can access a job and which tasks can be accessed should be tied to the department so that then if a person is in a certain department, only jobs and tasks for that department will show up. The way it is now I have to go into every job and update both tasks and people access job by job. This is a pain and a lot of room for error. It's typical that a department would always have the same tasks for I think it should be an…
5 votesJT Abbott
responded
Hey Betsy thanks for sharing your feedback with us!
This idea and method is interesting. We currently have it set by the Job because that is usually the most frequently changed item. Usually companies are adding a lot of Jobs so it make sense the add the permission while you are creating the Jobs. Otherwise, you’d have to create the Job and then also go update the departments/employees to include that Job. And you’d have to do that everytime you add a Job which could be a lot.
With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!
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See hours and timesheets under jobs
When you search a job you can see the hours worked before you click into it. When you click into the job you cannot see anything about hours worked or the employees that worked on that job. Instead you have to go to reports. Make hours worked by employees visible within the job itself please.
2 votesJT Abbott
responded
Hey Kristen, thanks for sharing your feedback and idea with us!
I think this makes sense and would be a good addition to the job details.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Assign job access control during data import or bulk edit Job settings
I have about 200 Jobs to import and they all will go to one department. It would be great to be able to set a department in the spreadsheet. or select settings like "only available to: Department" when you import them.
If there is a way around this already I would love to know. It would save me a lot of time and probably make initial setup and bulk import easier for new customers.
2 votesJT Abbott
responded
Hey Donald, thanks for sharing your feedback with us!
It sounds like you would benefit from some kind of bulk Job edit whether that occurs at the data import level or something in the app after.
There isn’t a way to do this currently, but I could definitely see it being useful!
With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Numbers sorted as Numbers not Text
Currently if you sort by number in a list of the Jobs or Tasks, numbers are not actually sorting in numerical order, they are sorting by digit order. Example: ClockShark sorts 10, 1003, 10125, 1015, 11, 1105, 1420, 15, 15010
If it sorted numerically it would show - 10, 11, 15, 1003, 1015, 1105, 10125, 150010Companies that are number driven, not alpha driven, this is an important difference, and very frustrating that there really isn't a way to sort by NUMBER.
3 votesJT Abbott
responded
Hey Cindi, thanks for reaching out to us with your feedback.
Our columns for things like Job number, task code, etc. are all sorted alphabetically since a large majority of our users input both numbers and letters.
I can definitely see how this could be improved, however.
One thing I should mention as a quick workaround is to use the same number of digits for numbers. For example: 121, 13, and 145 will sort in that order. But you can correct this by using 013, 121, and 145.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this.
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Admin only attachments on Jobs
It would be nice to have a separate job attachments for admin only. This way you can attach proposals/quotes and other info to the active job that you don't want the employees to see and or have access to.
2 votesJT Abbott
responded
Hey Michael, thanks for sharing your idea and feedback with us!
This idea is similar to another we have for “admin-only notes” and I think both could be really helpful.
I notice you mentioned that you wanted to use this for quotes and we actually do have our Quotes feature as a preview. This can be restricted to just admins and you can create quotes, link them to jobs, and add attachments to the Quote. Not quite the same method but could help, just wanted to mention it.
With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Ability to set New Job Default settings
Ability to set Default company tasks assigned to new jobs and/or default Enabling GPS Fencing. We have admin task codes that had to be set up because ClockShark requires us to make a dummy job in order for non-job related time to be posted, which meant we had to create admin dummy task codes as well. We have to remember to remove these task codes every time a new job is created, or the new tasks confuse our field labor.
2 votesJT Abbott
responded
Hey Cindi, thanks for sharing your feedback with us!
I could definitely see how this would be beneficial if the majority of your jobs have the same settings and you don’t want to reapply them every time. Since this revolves around job/task access control as well I could see job and task groupings being helpful as well.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Allow the job budget to be comprised of sub-budgets or task budgets
That way you could have a project or job with a budget of 500 hours, but 100 of that is budgeted to planning, while another 100 is budgeting for electrical work, etc.
As the work gets done you can see the progress of all the items getting done as well as the total progress. Notifications would be great as well!
39 votesJT Abbott
responded
We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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Filter by Department
Currently the jobs can be filtered by Stage, Customer and Status. Can you please add a filter by department? Many thanks!
7 votesJT Abbott
responded
Hey Angela, thanks for sharing this idea with us!
I think this could be a really valuable tool where you can quickly find the jobs that a department/location has access to.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Quick report link for each job in Jobs page
We use the Jobs page as our primary tool for tracking and billing. When we invoice a job, we need to see the technicians and dates onsite, not just the total hours. Currently: I navigate to the reports page, select job details, uncheck all jobs, locate job in dropdown, and click view pdf to get the billing details. The ability to do a Job Detail report (or Quick Summary with breakdown) as an action for each job in the Jobs page would be a great time saver. I would put the link inside the edit/delete/settings button. Thanks.
2 votesJT Abbott
responded
Hey Jeff, thanks for reaching out to us with your idea.
It is an interesting one to explore and could be good to have a custom set of “shortcuts” around the website.
With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!
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Add worker names when looking at jobs
When looking at a job, the employees or workers that worked the job should be able to show up to see who worked at that job.
7 votesJT Abbott
responded
Hey Lilian, thanks for sharing your idea with us!
I think this would be a really valuable resource for lots of companies. There are definitely some other helpful things we could build that are similar.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will get built, so please keep voting!
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Modify budget hours with CO as those come up
Each job has original budgeted hours. In our case we deal with a lot of scope changes and change orders. Would love to see budgeted hours section expanded to add hours and notes as change orders are issued.
Other part is to add functionality for tasks and allowed hours for specific tasks which would/could tie in to Change Order as a task and budgeted hours for it.
Having budgeted hours as a whole when you have 15 or 50 tasks is not that helpful.
23 votesJT Abbott
responded
Hey Pawel, thanks for giving us your feedback!
I really like this and I think incorporating optional tasks to more effectively track change orders could be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the support and votes coming and we will build this!
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When searching for a Job that all information is there from employees on the field too.
Right now if I want to see information on a job - the only info I can see is what I upload for the employee to see. I'd like to see notes, pictures, and time worked on this job under the job as a whole.
4 votesJT Abbott
responded
Hey Brenda, thanks for your feedback and idea.
The good news some of this is possible! With our new Conversations feature, both admins and employees can communicate via comments on a Job, upload attachments and photos, mention each, and get notified about Jobs they follow. Check out this help article to learn more: https://help.clockshark.com/en/articles/4622657-how-to-use-conversations-on-the-web
There are still more areas to add as you mentioned. I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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