ClockShark Website
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Attach notes to a job
Currently, notes attach to a job through an employee clocked into that job. It would be great if the notes could be accessed by the job and not through the employee that made them originally. We do not give all employees full access but there are times an employee needs to know what has been done on a job.
36 votesThis is now complete! With our new Conversations feature you can leave comments on Jobs and Customers, attach images, mention specific users, and stay on the same page on both the mobile app and the website.
Check out this help article to learn more!
https://help.clockshark.com/en/articles/4622657-how-to-use-conversations-on-the-web -
Add a footnote of the employess name on the bottom of the printed timesheets
Could ClockShark please add the employees name to all of the timesheets that are printed out. Currently, if the timesheet report is 3 pages or longer, the name is not printed on the 3rd page. It would be great if there was a foot note on the bottom. I am currently having to handwrite it on all of the 3rd pages. Thank you.
1 voteThis has since been updated. The timesheets report does include the employee name on every page now!
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Time Off Requests/Tracking including Unpaid Time Off
Allow employees to request PTO, Sick, and UNPAID time off. Approved requests should display on the schedule/time card, and display accordingly on the time sheet totals.
4 votesHey Angela, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
We have been busy in the past year! We launched our PTO/sick time awhile ago and we just recently added an unpaid PTO feature for ClockShark. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).
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Sort Tasks Numerically in Schedules
Currently adding/editing a shift in Schedules sorts Tasks by last used and not in a numerical order drop-down list. This does not occur in My Time Clock entries nor iPhone app. Makes more sense to be consistent and keep in the same alpha or numerical order...making finding Tasks more logical and more easily repeated.
1 voteHey again Mark, just wanted to let you know that this was just fixed recently.
So now the tasks when adding a shift on the schedules are sorted alphanumerically!
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Employee Summary Report -- Include PTO Summary at Bottom
This should include a summary below the table for PTO amounts taken by each employee...other "task types" would be helpful, too
2 votesHey everyone, happy to announce our new Quick Summary report!
This report allows you to get quick totals for regular hours, overtime hours, double time hours, and more (including PTO breakdown) for Employees, Customers, Jobs, and Tasks. We also released the new PTO report earlier this year.
This report is incredible versatile and allows you to get really creative. Check out this help article for more information and let us know your feedback!
https://help.clockshark.com/en/articles/4467937-how-to-run-the-quick-summary-report
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Allow me to run a report that reflects the daily over time and weekly over time and specific time period report.
Within the employee detail report or the time sheets report. I would like to see a daily over time total, weekly over time and total over time for the pay period I am running payrolls for. Something similar to "my time sheet"
Something like this: Monday 8.00 reg/ 0.25 over time
Weekly: 40.00 Reg and below it. Over Time 0.32, just like the my sheet and for the pay period would be nice to see as pay period total regular time then beneath it pay period total over time as a confirmation for the breakdown of the daily, weekly and…1 voteHey everyone, happy to announce our new Quick Summary report!
This report allows you to get quick totals for regular hours, overtime hours, double time hours, and more for Employees, Customers, Jobs, and Tasks.
This report is incredible versatile and allows you to get really creative. Check out this help article for more information and let us know your feedback!
https://help.clockshark.com/en/articles/4467937-how-to-run-the-quick-summary-report
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Current year automatically shown in Job Detail Reports
I think that it's confusing and a waste of paper having the Job Detail Reports automatically start out with last year's date. I suggest that all dates should reflect the current month and year automatically and if you need to go back in time then you manually change it then.
5 votesHey everyone, just wanted to let you know that the new report date selector has been released! This now includes options for last 30 days, last 90 days, last 365 days, a year-to-date option, and a last year option!
The default is still the last 365 days as that was very heavily favored, especially since a lot of jobs can last up to that long if not longer. Have a great day and enjoy!
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Why can't I change the date on a report by clicking the box and typing it in. I loathe the click to the right date for start and finish met
On the job details date range, please let me tab or click and key in the date. I just cannot get the click the date to work 95% of the time across months. It makes me feel stupid which is never good.
2 votesThe new date selector is out! This new version removes the drop downs that were a little confusing and simply lets you type the dates in if you want. You can also just click on the calendar to choose the start date and end date.
If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).
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Stop map rotation when GPSTrack animation plays
We play the GPSTrak trail animation to see where our employees were each day so we can verify that they were where they were supposed to be. As it plays, the map randomly rotates. At first, I thought it rotated in the direction of travel, but I realized that sometimes it doesn't rotate when the direction changes and sometimes the rotation has nothing to do with the direction of travel. It is super annoying and hard to look at. We have to pause the location and try to figure out where they were. It is an important feature to us…
13 votesAs part of our efforts to smooth out the user experience, the GPSTrak animation no longer displays the rotation you described. Thanks for the feedback, and I hope this helps!
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administrator entry of time off
I love the new time off option, however it would be helpful to administrators to be able to input time off particularly for sick time.
1 voteHey Tamara, thanks for adding your suggestion!
This is something we actually just implemented. If you head over to Admin > Time Off, you’ll see a new button for “Add Time Off.” So now the admins can directly add the request on behalf of the employees.
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count of hours on the scheduling
Lets say I have 120 hours to use weekly. When writing the schedule it would be awesome if totaled the hours scheduled and the hours for each employee. That way I can see how many hours I have scheduled without keeping my own tally
3 votesThanks for the great suggestion! We now offer the option on your Company Settings to “Display Scheduled Hours”, which will provide a total for each employee on the Scheduler. Keep the feedback coming!
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Floating "Date Bar" in Timesheet View
Allow the "Date Bar" across the top in Timesheet view, to float so as you scroll down to view employees time, you don't have to scroll back to the top to see the actual day/date. In other words, if the "Date Bar" floats, you will be able to see it no matter how far down you scroll.
3 votesIt has since been released, it is the little things that make everything easier. Enjoy!
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schedule
I would like a option for schedule days off , holidays etc. also would like to have the scheduler go at least a month out I know you can go a month but I think it should be like the one week two week option.
30 votesHey everyone! With our new PTO feature and PTO update, you can create as many PTO policies as you would like and your employees can belong to as many as they need.
With this you can create a “Holiday” policy and assign this PTO for everyone and have it show up on both the timesheets and schedule. We also do have a day, week, 2 week, and month view for the scheduler.
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More then 500 characters in the job description field
More then 500 characters in the description field. It's tough when I have more the 500 letters and I need to say more. Also it would be nice to see the address of job sites on the schedule page as well.
2 votesJust wanted to announce that Job description limit has been increased to 2000 characters. Tons of space for everything you need to communicate.
If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).
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Warning, Flag or Error notice for overlapping times on time sheet
It would be very helpful if the time sheet would provide some sort of flag, caution, or error notice that 2 jobs have overlapping times allocated to them. Without an automated warning, there’s a very real possibility that an administrator won’t catch the error and an employee will be overpaid.
28 votesJust wanted to update this feature and let you know that the bug we ran into shortly after release should be fixed!
If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).
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Color Labels for Jobs and Tasks within App to make it easier to select from a large list.
If the Job or Task was Colored, then the background of that item could reflect it in the app so that you could quickly locate the group of tasks/jobs you were looking for.
29 votesHey everyone! After a careful release process, our new mobile Time Clock is fully released for both Android and iOS devices. You can go to the app store on either platform to download or upgrade!
This includes the job list with colors as well as a slew of other improvements. Check out this help article to read more and watch a video of it in action!
https://help.clockshark.com/en/articles/4092722-new-clockshark-mobile-time-clock
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Add an alarm when double scheduling an employee!
We typically schedule a group of employees at once and on occasion, we double book or schedule a shift to an employee who has a vacation request scheduled shark. Even though Shark doesn't have a HR feature, it's easier to have all shift requests such as requests to leave early for an appt or taking a personal day all in one calendar. Right now, you can schedule an employee for multiple shifts in the same day without any alarms or alerts. Without having to scroll through all the employees, there isn't another way to see if anyone is scheduled for…
4 votesThis has since been added! Head over the Company Settings page in order to enable it.
If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).
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Reports More User Friendly
Running reports in Clockshark needs to be more user friendly. WHY do we need to have years 1967 through 2000 on there? Most current year should be at the top of the drop down as well so we dont have to adjust every time. Also, the automatic of the updating of the end date tends to mess up reports and I'm clicking 3-4 times to get the date I want. Also, there is 'Last 7 days, last week', it'd be nice if there was a TODAY quick button. I run daily reports and this would simply having to using the…
2 votesHey Alysa, the new changes for the date selector have been released. There are a lot more options now and it is much more user friendly without those confusing drop down lists.
Enjoy and have a great day!
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Go To Date
How about the option to jump to a specific date? When going through time sheets to correct something that was done months ago, we currently have to scroll through week by week. If we had a "Jump to" where we could enter the specific date and it would jump to the week of that date, it would save a lot of time and unnecessary scrolling/clicking to get to the week we want to get to.
5 votesThis has now been released, enjoy!
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Allow longer date ranges in reporting
Some reports only allow a maximum of 31 days for a report date range. Only the "job details" and "task details" reports allow 365 days, but I would like the same option for "employees summary" and other reports.
42 votesHey everyone, thanks for all the votes and comments.
I wanted to pass along the good news that all reports are able to be run for 365 days now! Great for end of year reporting, enjoy them!
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