ClockShark Website

Please let us know your thoughts, ideas, suggestions, and feedback related to the clockshark.com website. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  1. Inactive jobs

    When you make a job inactive it should go into an inactive file. That way it doesn't clog up your active jobs. Especially for those of us who have a lot of jobs going at one time

    54 votes
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    7 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the feedback and sharing your idea with others!

    I’m happy to say this is something that we actually added for tasks, employees, and jobs! On the each page now, you have the ability to view active the active items, inactive items, or all items!

  2. Top of Page Return/Page Memory

    after adjusting time you should be able to go back to your same place on the list not start from the top each time

    66 votes
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    12 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, just wanted to update you all and let you know that this was something we actually added recently!

    It is a little thing that makes everything a lot easier, enjoy!

  3. Calender Search on Timesheets

    When viewing the timesheets, instead of having to click through week by week, there should be a calender option where you can select which day you need to view.

    7 votes
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the great idea and votes!

    This has been added so you can quickly select a certain week without have to go through each one by one. The same kind of calendar is coming to the scheduler soon as well!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  4. Allow more characters in "Notes"...

    Our employees use this section to describe, in detail, the work they completed on a service call. I then use that information to create the client's invoice. The character limitation is very frustration!!!

    19 votes
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    7 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve recently updated the character limit on our timesheet and schedule notes to 2000 to allow users to record more of the information that’s important to them. I hope this helps, and thanks for the feedback!

  5. Push Notifications To Employees

    If an employee is pushing 8 hours of labor, a reminder to clock out would be very beneficial and perhaps another reminder every two hours after. If an employee is clocked out for lunch and an hour has passed, send a reminder to clock back in--they may have forgotten and returned back to work. Also, a reminder to clock out for lunch would be very helpful, perhaps after being clocked in 3.5-4 hours.

    56 votes
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    11 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Recommended Reminders are now live! With this feature, you are able to remind employees via push notification to clock, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This replaces the old framework of how the reminders used to work. You can set them up by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  6. PINGING BREAK TIMES

    is there a way to ping the guys in the field as to when to take their breaks?

    6 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone! Happy to announce that we do have a new Mobile Reminders feature. This is automatically enabled for new companies and will be added for current customers gradually. With this feature, you are able to remind employees via push notification to clock in, start a break after a certain time, end their break after a certain time, and also clock out after a certain time.

    This will be accessible via Admin > Notifications soon, but you can view the framework for them on the app by going to Menu > Settings > Employee Reminders. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  7. Have more space in the note box for scheduling.

    I have a lot of info I have to put into the notes. sometimes my guys never come into the shop so they need all the info to be accessed anywhere

    16 votes
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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve recently updated the character limit on our timesheet and schedule notes to 2000 to allow users to record more of the information that’s important to them. I hope this helps, and thanks for the feedback!

  8. Summary reports when reviewing hours for a project for the day (without having to go to reports, select job, select time frame etc)

    When reviewing all hours logged towards one project for the day, have a summary report easily accessible by task at the click of a button.

    Right now, you can view all the hours logged towards that project for that employee for the day. Sometimes our guys have to use a few tasks that day and switch back and forth. It would be nice for a summary to be at the end of that page saying 20 hours toward task A and 40 hours towards Task B for the day. Instead of having to go through the reports tab and selecting…

    15 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    This new calendar summary view has been added with our new approvals!

    If you click on the weekly total for the Timesheets, you can view all the time worked by each employee on a certain job/task grouping.

    You can also click on the week view of both jobs view and the see the total by task, job, employee, or grouping for each day and the week.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  9. Custom Logo on Reports

    It would be great to be able to change the logo on the reports from the ClockShark logo to our company logo.

    58 votes
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    13 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve release a new feature for our Pro Plan users that will allow you to upload a company logo and set a company display name, both of which will appear at the top of all report printouts.

    Thanks for the feedback, and keep the suggestions coming!

  10. Only have current jobs listed.

    Have the ability to close jobs once they’re finished

    18 votes
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    4 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, wanted to let you know that this is possible! You can inactivate or delete jobs and still keep all the time records for them.

    A new feature we added lets you view all your jobs, just inactive jobs, or just active jobs.

    There was also a new idea listed in the comments that requests the ability to download lists for active jobs. This is something ClockShark Support can do for you if you request it. But I will add a new idea for this to be available on the user’s side.

  11. Need a 2nd Layer of search filter for Cost code by Job

    Need a 2nd layer of search filter for reports by cost code. Example: How many hours were spent PAINTING at the SMITH job. VS. How many hours were spent INSTALLING TILE at the SMITH job. This would be HUGE for my company. Accurate and timely information is key!

    8 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Little late on the status, but this has been added for awhile. When viewing the Job Details report, you get a breakdown for the hours spent by each employee and each task as well.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  12. Allow more than just 3 votes!

    Allow your customers to have more than just 3 votes. With the amount of good ideas that people have to improve Clockshark, and posting your own new ideas requiring 1 vote, only having a maximum of 3 votes per customer is silly and does not make any sense.

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need select/search filters on the “Who’s Working Now” window.

    Need to have the same select/search filters that are on the “View Time Sheets” window into the “Who’s Working Now” window. When you have hundreds of employees it’s hard to scroll down and search for a particular group of workers or locations who are currently working...

    1 vote
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Use a better mapping agent

    Currently the maps that you use do not list many, many roads that have been there for years. Additionally, you have to coax the map to show the correct location when you enter the address. This makes the mapping/GPS feature essentially useless in my region (New Hampshire). I was informed you don't use Google, I would suggest you change that, as they are objectively the most accurate.

    2 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Melissa, thanks for the feedback and ideas. We are always looking to provide more value and functionality for the end user.

    I did want to follow up on the issue of having more map data. We use Mapbox for our mapping needs as they are a lot more customizable than Google and are cheaper which allow us to pass those savings to you. They did recently update their map data sets and now they have a TON of more data. While the sets of data aren’t identical, we tend to see they are extremely close. Have you noticed any improvement lately?

  15. Labor and Gross pay tracker

    Allow under the "Employee" section for the administrator to be able to plug in that specific employees gross pay. Therefore, as hours are tracked for each individual job so can an accurate gross labor dollar amount. Which in turn will help generate simpler/more accurate P&L's

    3 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Brad, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We did recently add the “Pay Rate” for employees which you can use to get a quick estimate of the amount of money spent on a certain employee, job, or task. Checking our your account it looks like you are taking advantage of it which is great! Was there any feedback you had for that feature?

  16. Would like to assign Tasks from the Scheduler. Can you make the template for adding tasks on Scheduler match the timesheet template

    Would like to assign Tasks from the Scheduler. Can you make the template for adding tasks on Scheduler match the timesheet template

    3 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Clear filters button for Scheduler

    When you have applied filter to Scheduler, it would be easier if a button appeared for clearing filter instead of having to go into filters and deselecting and selecting All employess and apply

    2 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    This has since been added in a new release for the website! If you have any filters added, there is a handy “clear filters” button you can use at anytime.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  18. Automatic date change when scheduling night shifts

    When scheduling graveyard shifts automatically adjust the date of the finish time of the shift instead of erroring every time especially when using the drop down tab of recent times.

    4 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Josh, that is a great idea!

    Little ideas like this make a huge difference when using the product everyday. This actually has been updated as a feature for the program! If you select a shift like 7pm to 3am, the end time will automatically select the next day.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  19. Edit Screen

    It would be nice to move to next employee from the edit screen, save having to go back and scroll down to next

    10 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Calendar drop down menu

    When looking at a payroll week, it would be nice to have a drop down menu to click on and select the time frame you are looking for versus having to click on the arrows to move forward or back by the week. When I am trying to find what job an employee was on several weeks ago I have to keep clicking on the arrow to go back to that week.

    14 votes
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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the great idea and the comments and votes!

    This has been added so you can quickly select a certain week without have to go through each one by one. The same kind of calendar is coming to the scheduler soon as well!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

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