ClockShark Website

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  1. Send Text MSG to customers when workers are on the way

    When the employee starts to a customers house notify the customer with a text msg stating employee's name with "Company" is on the way.

    3 votes

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jessica, thanks for providing your feedback with us! I think this would be a really valuable resource for lots of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.

  2. Pop up comments bubbles

    Being able to click the blue message symbol and have a pop up bubble with what the message says would be handy instead of having to open that days time. not all messages refer to correcting time and it is easy when I do not have different codes to run through the week when doing time. I have to manually transfer timecards to our account system for 33 people and when I have to manually check each day back and forth it is time consuming when the site has to load back and forth.

    2 votes

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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey again Nicole, thanks for sharing your idea with us!

    I think this could be a really valuable idea for lots of companies, especially when reviewing lots of notes and timesheets.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  3. Task notes

    If i could add a note to a task it would allow me to put in a note with the labour price that we are going to pay for that specific task. We do things a bit different and dont pay the blokes per hour but by a set labour rate for a task and they currently have to phone the office for the price.

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Chris, thanks for your feedback and idea!

    For the immediate future, there is a workaround that could potentially help you. If the prices by task don’t change per job, you could create a spreadsheet or document that lists the price alongside the task and task code. Then you could attach this document to a job you create called “Task Prices” available to everyone and they could check the document for the prices.

    Hopefully, this will help for the time being, but I do think task notes are an interesting idea. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  4. Temperature Tracking with Clock In Questions

    Please create something so we can track temps of our technicians. With COVID19 continuing to impact businesses and certain cities requiring businesses to track all temperatures of those coming on site. This would be a huge help to all of us I think. It could be as elaborate as tying the temp to each job so we can run a report on the job details that would show a column for temp that the technician put in. Or as simple as a clock in question (much like the clock out questions) and have it ask or let us create our…

    4 votes

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    1 comment  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Molly thanks for providing your feedback with this idea! This is something that has been brought up and we are looking into ways we can adapt our Clock Out Questions to be used in this situation.

    I think this would be a really valuable resource for lots of companies. With limited work time though and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s keep the votes coming and we will build this!

  5. Allow foreman scheduled to see employees who they are scheduled with

    Allow a Foreman/Employee scheduled to see his scheduled crew from his employee schedule tab.

    A foreman/employee can currently see from his schedule

    "Schedule Note"
    "Job Description" &
    "Attachments"

    Please add a tab to view Employee/Crew Scheduled for this Shift

    "Who's Scheduled?"

    14 votes

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    5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jonathan, a new feature we added allows you to view the schedule on the mobile app by job. This way the crew leader would be able to see everyone scheduled at once for a specific job. Do you think that adequately fills this need?

  6. Need daily hours alongside the Pay rate report or pay rate on the Timesheets report

    Pay rate report needs detail hours of employee besides dollar amount

    3 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Juan, thanks for sharing your feedback with us!

    Seems like this could be solved either by providing more details on the Pay Rate report like you were saying or by providing the total amount of dollars on the Timesheets report since that has the rest.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  7. Change the Break Button so one can choose between Paid Meal Break (Duration: 30 min) & Paid Rest Break (Duration: 15 min)

    Would like to schedule breaks when scheduling each shift. Should have drop down boxes to allow flexibility in nominating Meal Break and Rest Break (no need to have Lunch Break as only applies during the day). As different companies / countries / states have different laws drop down boxes to select the length of the breaks would be better. Auto breaks don't work for us as each employee needs to be able to start and finish their breaks as their work allows. As we need to be available during breaks, if called away can resume break when free to do…

    5 votes

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you so much for providing your feedback with us!

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  8. Create a job wage for Prevailing Wage jobs or multiple rates for each employee to accommodate for Prevailing Wages

    We do several Prevailing wage jobs each week and I have no way of changing the payroll reports to the correct wage automatically in your program. It would be nice to be able to either have a "Job Wage" because all my guys make the same wage for certain Prevailing Wage jobs. I know I'm not the only one who has to deal with Prevailing Wage so I'm sure it would help a lot of payroll people.

    4 votes

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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Toni, thank you so much for your idea and feedback.

    Makes a lot sense and I’m sure there are others that could get benefit out of this as well. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  9. Set specific rates/costs for individual jobs and tasks.

    I would be very useful to be able to set specific rates for individual jobs and tasks. We often respond to call-outs from clients and there are a number of different charges that are applied dependent of the time of the call out and the day of the week e.g. one rate for a call-out in normal working hours, a different rate for outside normal working hours in the week and one more for weekend call-outs. for each of these situations the engineer will receive a different uplift to their pay so being able to link a rate to a…

    1 vote

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Adrian, thanks for sharing your feedback with us!

    This is something that is possible with a lot of our payroll integrations. We can connect ClockShark Tasks to use a specific pay rate set in the payroll software you use so that when you export your time, all of this is done correctly for you.

    However, this isn’t something we handle internally. We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  10. Filters for "Who's Working Now"

    Filters for "Who's Working Now" section. Being able to see who's working by alphabetical order and also being able to see who's working at a specific job site.

    9 votes

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    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey David, thanks for this idea! I can definitely see how this could be useful to quickly find the information you are looking for. Especially for larger companies!

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  11. Getting a report for a job and task

    We do onsite servicing and I use the job list to record equipment we work on - my tasks show what we did
    I need a report that I can get a certain task we performed on a job
    Instead of having to run a job report and hunt for the task

    2 votes

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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Sue, I do have some good news, we are actually coming out with a report shortly called the “Quick Summary Report” that will allow you to pull information totals from Customers, Jobs, Employees, Tasks, or a combination of them all. So this will be able to do what you are looking for. The one catch, is that this report won’t include all of the shift details and notes like the Job Details report has.

    So that may be useful, but the next step would be to improve the filtering for the current reports to include that second level of selection.

  12. Set each employee's availability

    Set schedule availability for each employee so they aren't able to be scheduled on unavailable days/times

    17 votes

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    4 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, thanks for the great feedback and ideas! I think this would be a really valuable resource for lots of companies.

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  13. Running a report in job screen

    It would be nice to run a report without having to go to "Reports". It would be very convenient if you could run a report from the 3 dot menu next to a job and/or within the job view. The report could be a simple 365 day report.

    1 vote

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback Dylan!

    I could definitely see this being useful and I think there is a lot we could expand on there.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  14. PTO - able to enter in hours and minutes

    We run a 7.6-hour day and no rounding of hours, but I can only allocate annual leave, sick leave and unpaid leave in increments of 30 mins, so I cannot enter this time off correctly. If an employee becomes sick part way through the day, I will have to add some minutes to there day to be able to enter sick leave and have the hours equal 7.6 – tedious work.

    I would like to have time off to allocate hours and minutes.

    3 votes

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    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Ray, thanks for providing your feedback to us!

    We are going to be rolling out 15 minute increments for the PTO selection soon to better work with rounded time which I know won’t solve your issue.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  15. Quick Summary Pay Rate Report. I would be nice to be able to see a summary of the pay rate by week group by job/employee/task.

    I would like to be able to modify more the pay rate report. I would like to see the total expenses on all jobs in a week in one report. Currently i have to print out a few pages to see it.

    2 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your feedback and idea with us. I think a quick summary to track the total cost on a set of jobs across a date range would be really valuable.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  16. I would like to only have certain Team Members on the schedule.

    Not all of our employees are scheduled for jobs. Some of them are in the office and some are activated just to see other's schedules and make edits. I would like to hide certain employees from the schedule so the schedule looks cleaner.

    4 votes

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Allison, thanks for sharing your idea with us!

    That is a good idea and selecting “defaults” around other parts of the website could be a good addition as well. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  17. Download schedule data as CSV .

    Would like to be able to filter schedule by job and employee and download into CSV.

    4 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea and feedback with us Joan!

    We don’t have a CSV option for the schedules yet, but on the schedules page, right next to the week view drop down, there is a print button. You can use this button to obviously print but also you can use it to save the schedule as a PDF file to your computer.

    The CSV would definitely be a little bit easier to customize exactly how you want it, but the PDF is better than a screenshot a lot of times.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  18. Admin only notes

    Currently there is one type of note, which is viewable by both admins and by employees. It would be nice to have a second type of note available, ONLY viewable by admins. This would allow admins to make confidential notes for that employee's entry for that day, that may contain sensitive information which that specific employee is not privy to.

    (I posted this new idea recently and for some reason it was moved to a comment on a completely different idea that was not at all what I am suggesting here)

    6 votes

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    1 comment  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey again! That was me that merged your idea with the other idea so I might not be fully understanding this. I know you want the idea of an “admin only” note that they could view on the timesheets.

    Would this be attached to the employee’s shift itself, or as a standalone note with no time associated with it. Almost like you could just put an admin only sticky note on the timesheets page. Something like on the 1/31/2020 timesheet for John Smith “John’s car broke down today, he won’t be in till 3 pm.”

    Or would you like an admin only note that could be both associated with or without a time segment? Thanks for more information!

  19. Admin flags

    Allow admins an option to flag individual days for specific employees with customized alerts, and have these flags be searchable. For instance, every time an employee is late, an admin could create a flag with an alert using the keyword "LATE". The admin could then search through a specified date range to find all instances where this flag had been added to the employee's times.

    6 votes

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    1 comment  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We are currently in the process of building a report that does something very similar. This report would be able to give you all the notifications like “late in”, “missing clock out”, “out of bounds”, etc. for certain employees and days.

  20. Field Input for Scheduling for Administrators and Employees

    Put a field in the scheduling that would let administrators put in notes, pics and files that could be seen by the employee and field for the employee to put notes and pics.

    3 votes

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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Kevin, thanks for sharing your idea!

    Just wanted to grab some more details here. The schedules do currently have an area for the admin to provide notes for the employee. And the employee can edit those notes if they have the correct permission, or they can just leave a note on their timesheets.

    The only thing that we don’t have currently is the ability to add files/attachments to the schedule notes. So that would definitely be an improvement!

    Is there anything else I am not understanding though?

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