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Suggestions and feedback to improve the clockshark.com website experience.

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  1. add more fields to job input screen such as cutomers details

    option to add customer contact fields to job entry so staff can contact customers to reschedule or confirm they are home before heading to next job.

    12 votes
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    1 comment  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Paul. Thanks for posting your idea here on the ClockShark voting page. Being able to include customer information that employees can use to contact clients in-app is a great idea. We’ll keep monitoring the votes that come in for this suggestion, so we can consider adding this feature in a future update. Please let us know if you have any other suggestions or ideas!

  2. Calendar Search Feature

    When in the calendar, there needs to be a Search field, so we can see if a particular job or appointment has already been put on the calendar, and when it is scheduled.

    23 votes
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    5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  3. Add a separate field for Parts/Tools/Materials Used

    Add a Parts/Tools Used Field, much like the notes field.

    In our line of business we use all sorts of tools and do many runs for parts everyday, a place to input those aside from the notes field would be superb! Please and Thank You!

    76 votes
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    10 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  4. Better and faster missing punch-in alerts

    Allow custom time frame t notify employer if employee fails to clock in at a certain time (it is preset to 4 hours and cannot be changed). Employers need to know quicker than 4 hours so they can follow up and find suitable replacements.

    10 votes
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    1 comment  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea in the Voting Forum. We look forward to seeing how other users respond to it. We’re committed to implementing the ideas with the most votes. Feel free to let us know if you have any other suggestions or ideas!

  5. Budget Report

    We'd like to see a report that compares hours budgeted to hours worked. This would allow us to evaluate worker efficiency per job.

    6 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    This is a great suggestion! If you’d like to see it added to ClockShark, feel free to vote for it below!

  6. Client Reminders

    Some of my clients require appointment reminders. It would be extremely helpful if the software could send an automated email to clients for whom we've turned on that feature. If client is on the schedule then "x" number of days before appointment send quick email with appointment date and employee they can expect.

    10 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea on the Voting Page, Abena. Adding features that allow customers to interact with ClockShark is a visionary idea, and one that customers continue to ask for. Let’s let folks vote for this suggestion so we can consider adding it in a future update.

  7. Make the schedule private until you are ready to publish it for your employees to see it.

    Make it wear if your working on a schedule your employees can not see it until your ready for them to. In some businesses we work on schedules a couple of weeks out but may need to change them. Your software allows everyone to see it and that's a problem!

    12 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Rebecka, thanks for the suggestion. Having a “staging” schedule is a great idea, so thanks for posting it here for others to vote on.

    As support rolls in, we’ll keep you updated on any development plans.

  8. Allow partial hour budgets, such as 1.5 hours, .5 hours etc.

    In the car repair industry, we need to budget jobs based on fractional hours. So having the ability to input a budget like .25 hours or 1.5 hours would make the budgets feature useful for us.

    5 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    This is a great suggestion! If you’d like to see it added to ClockShark, feel free to vote for it below!

  9. "Why'd You Miss A Day" Reminder

    If an employee misses a day, it'd be nice if the next time they go to open the app (the next day) it prompts them to select a reason why they missed the day prior, and affords them the option to manually add their time.

    10 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your suggestions! We are receiving this request more frequently, so we’ll consider adding it on a future update.

    Anyone interested in this feature, please vote and share your thoughts so we have a great idea of who would like to see this feature.

  10. Job Site Crew List

    Be able to select a job site and have a drop-down for all personnel assigned to that particular job.

    8 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea in the Voting Forum, Peter. We look forward to seeing how other users respond to it. We’re committed to implementing the ideas with the most votes. Feel free to let us know if you have any other suggestions or ideas!

  11. Forms and checklists

    It would be nice to have a feature that lets you add checklists and forms to jobs. Or possibly integrate with an existing forms app such as jot form or canvas.

    40 votes
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    2 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  12. 4 votes
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    1 comment  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Glad to receive your suggestion on the Suggestions Page! Just to confirm: you’re requesting the functionality to upload & edit PDF’s/Files from within the ClockShark app, correct? Feel free to confirm this, and we’ll let the votes come in so we can consider adding this in a future update!

  13. Be able to click on the job on the schedule page and pull and edit job details from there

    Active jobs are listed on the 'Schedule' page but its not possible to pull up the job details from there. Currently to do so I have to search through hundred of jobs on the Jobs page. It would just be nice to click on the job in the schedule and pull up the details....

    18 votes
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    4 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  14. Allow longer date ranges in reporting

    Some reports only allow a maximum of 31 days for a report date range. Only the "job details" and "task details" reports allow 365 days, but I would like the same option for "employees summary" and other reports.

    33 votes
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    12 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  15. Specific Schedule Change Notifications to Employees / Ability to notify only 1 employee

    Employee Schedule Notifications by individual employee that tells the employee what was updated so they know what specifically the change is and not just that there is a change.

    13 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  16. Implement mass file attachment exporting

    Could be as simple as "download all attachments" next to the job name in the Time Sheet web view.

    Alternately, being able to select large numbers of attachments to export based on reporting criteria (job, employee, date range etc) would be excellent.

    18 votes
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    3 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for this suggestion, Matthew. Getting all the notes/attachments quickly for specific dates is something we have been considering, so thanks for providing a place where other users can voice their support for the idea.

  17. Holding Deck area in the scheduling area

    This suggestion is for the scheduling area. In the construction business scheduled jobs can often get preempted by things such as: weather conditions when the sun rises, lack of availability on materials 1 hour before the job, equipment malfunctions or breakdowns, employees not showing up for work. All of these and probably many more could cause a quick and immediate “changing of horses in md-stream” to another job that is approved but perhaps not specifically on the schedule. I would like to see a “Holding DECK” where approved jobs can be sitting, waiting for scheduling, that could be viewed by…

    8 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the specificity of this request, and for so clearly explaining the benefit of that feature. We’ll keep this under consideration, as other users vote and share their thoughts.

  18. Hide administrator passwords from other administrators.

    I was shocked to learn that when I assigned a second administrator to our company account, I was able to login with that new administrator account and reveal my password. Revealing other administrator passwords shouldn’t be an option or should be an option that can be opted out of.

    31 votes
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    1 comment  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea, Jeremy. Yep, you’re right: administrators do have the option to view employee passwords, including other administrators. Masking passwords among administrators is something we hope to address here soon. We’ll keep you posted, but please keep sending those votes in, folks.

  19. Inactive jobs

    When you make a job inactive it should go into an inactive file. That way it doesn't clog up your active jobs. Especially for those of us who have a lot of jobs going at one time

    38 votes
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    3 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea about the active and inactive jobs. We’ll look into cleaning up that jobs screen for you.

    Did you know that you can already filter that screen by active/inactive jobs? Just go to Admin > Jobs, change the page view to 50, and click the “Status” column. This will group your active jobs near the top, and the inactive ones near the bottom.

    Of course, this isn’t a “folder”, but it can help strain out inactive jobs from active ones. We’ll keep monitoring this ticket to see what other support it gathers. Please keep voting, folks.

  20. Add time to time sheet without in or out times

    The ability for an admin to add time only without a clock-in time or clock-out time. So you could simple add 8 hours for PTO time or holiday pay

    24 votes
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    6 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    I like this idea, Marc. Many of our customers have begun to request a similar feature, so we’ll be watching the enthusiasm of users for this idea so we know to add that for you.

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