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Suggestions and feedback to improve the clockshark.com website experience.

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  1. Edit Entire crews time sheets at once

    We need to be able to edit multiple employee time sheets at once. If I have a crew leader clocking in and out for entire crew, I want to be able to edit the entire crews time at once. If we set up departments, I would like to click on that department and give a clock in and a clock out time for a day and it is distributed to all time sheets for that day in that department.

    33 votes
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    7 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  2. List of active jobs by name or number

    I would like to see a simple report where we can have all active jobs that can be sorted by name, number and date. This will give a quick reference to see if any jobs have been missed.

    9 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Marc, thanks for this idea. If you go to Admin > Jobs, you can currently sort your jobs by their active status. Changing the page view to 50 jobs will maximize how many you see at one time too.

    Making this available as a report is a great suggestion. I’m excited to see how other users respond to it.

  3. Individual profiles to track employment history for each employ. Track amount of hours, good behavior, amount of edits admins have to make..

    Amount of jobs they go over budget on, track bad behavior things (marks on their quality) complaints, personal notes to help evaluate performance or raise potential. Also store legal documents, like scanning their W-9 forms or business agreement forms.
    Allow Admins to place an alert on discrepancies that requires them to fix it before clocking in next. (signing off on time sheets at end of week with app reminder would be cool too!)

    8 votes
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    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Adding more details to an employee’s profile to track their employment history, hiring documents, performance notes, etc. is a very inspired idea. Thanks so much for sharing that. We will keep this idea monitored as people begin to vote for it.

  4. Printing Timesheets

    I would like to be able to print a two-week time period on one sheet of paper (or at least have the option to do so). It's a bummer to have so much wasted space on a paper. There's plenty of space to have a full two-week time period on one sheet. It would also eliminate flipping back and forth between two sheets to get the information I need.

    34 votes
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    2 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    A bi-weekly payroll report would be a great addition to ClockShark’s current reports. Let’s see what other sentiments folks have on this idea, and then we will try to get this on the development roadmap for you.

  5. Add job functioning

    Allow task (i.e. To Do list ) to be shared with employees and supervisors.
    A check off list per say.
    Example...
    Install sinks (check)
    lay carpet
    clean up area
    turn over to owner...
    etc.
    We are using Evernote between us... would be nice to get all this in one app

    5 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  6. Reschedule all workers on a job when job is rescheduled

    Allow rescheduling of entire crew when job is moved. It is very time consuming to reschedule jobs having to move each worker individually.

    I have stopped using scheduler to schedule in advance due to the laborious task of moving them when they change (which is often). As such, my workers are not able to see what is tentatively coming up- a feature I was very excited about.

    22 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  7. Reports that don't put each week on a different line.

    Reports that don't put each week on a different line.
    At least in the CSV version.

    Having to manually combine lines takes forever.

    6 votes
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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback, Peter, on the reporting tools in ClockShark. We’ll be taking a look at that for you.

    If anyone else has any input on that feature, please share in the comments, or endorse with votes.

  8. Text or email a customer when a service person is on the way to them.

    Have a feature to text or email the customer when the service person is on the way to them.
    Set up options would be to allow the administrator or the servicer to send it.
    Text, email or both would be in the customer set up.
    Could add Geo tracking to automatically send it when the tech is a certain distance.

    10 votes
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    3 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  9. Being able to pre-set shifts before putting them into the scheduler.

    Set the time for the job so it's the same for all employees without needing to manually change them for 60+ crew!

    9 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  10. Have job statuses

    I suggest having a drop down menu with job statuses such as 'in progress' 'complete' 'to be scheduled' etc. preferably with an admin setup option where we can create the list of statuses.

    Ideally the guys in the field (from mobile app) should be able to change statuses (preferably we would be able to limit which statuses they can select from).

    Last but not least it would be great to be able to sort jobs on the job page by status

    49 votes
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    3 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea, Shaahid! Currently, one can set a job as “Active” or “Inactive” in ClockShark, but your idea would fine-tune that feature, and even allow employees to control the job access. After all, they’re likely the first ones to know when a job is complete.

    I can see that this idea is gaining traction. Great! We’re going to keep a close eye on the support for this idea, so that we know when to build that feature for you. Of course, if you have any other suggestions or ideas, please let me know. I love hearing them.

  11. job reports

    I would love to be able to pull reports on all jobs instead of having to re-activate an old job.

    7 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Damien, thanks for this suggestion. If you run a report for “All Jobs”, it will manifest the time for even the inactive jobs. We’ll keep our development team privy to the support your idea gets here: it sounds like being able to select inactive jobs individually would be a great help.

  12. Last date of service

    It would be helpful to see the last date service was provided for a customer and perhaps a notes section for what was done on that date, this would be extremely helpful for warranty issues for our company.

    18 votes
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    2 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  13. Give the notes section some love! (Admin-approval, notifications, time-stamps, calendar view!)

    • See notes from a calendar view.

    • Dashboard notifications for recently created notes

    • Ability to approve notes/ OR viewed option similar to the check box that removes the error message when you forget to clock out?

    • Allow notes editing even after job completion (with a time stamp)

    22 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  14. Visual of completed jobs

    Would be nice to see when the jobs are completed. Nice if the plumbers could check out of each job so we can see what has been done and what still needs to be done that day. We can see when they are on the job by going into another screen. Nice if on main calendar screen can show a green dot for on the job and red dot for done with that job...

    9 votes
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    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  15. Have clockshark correctly account for time that crosses into a new day instead of recording on the day they punch in initially.

    If an employee works 9PM on one day until 3 AM the next morning the time should be split on the appropriate day to ensure time is accurately recorded in the correct payroll day and week. The way it is now could create a potential overtime situation that should not be overtime if it is not recorded properly at the end of a payroll cycle.

    8 votes
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    2 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback, Michelle. We are still trying to perfect how ClockShark should handle an overnight shift. It’s currently set to what it is, since it seemed to work well for most of our customers.

    Obviously, you need it to work a little differently, so we’ll look into this more for you and explore updating that feature. If you can, would you like to share the ideal situation for how ClockShark should handle time that goes beyond midnight?

  16. Force punch in/out for employees

    Administrators/Employers should be able to punch employees in and out with having to use the crew clock function on the mobile app. For example, if an employee shows up without his cell phone one day, or goes home and forgets to clock out. Admin should be able to force punch that employee on/off the time clock immediately. Also for employees that like to milk to the clock at the end of a shift can be clocked out by admin.

    30 votes
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    1 comment  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  17. On the Employee List, please include the Employee Phone Number

    On the Employee List, please include the Employee Phone Number

    22 votes
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    3 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. change the order of the employees in time sheet views

    The ability to arrange the employees on the time sheets so that you could have the guys that work on the same job listed together instead of alphabetically. or to be able to expand the jobs in the time sheets when in the 'Job View'

    7 votes
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    1 comment  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  19. Enterprise Scheduling Integration

    SharePoint Calendar Integration!
    D-tools Integration

    6 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  20. Have TimeSheets show live current hours employees have worked this week

    I need the ability for the timesheets to show live what the current hours are for employees instead of waiting until they clock out. If it is Thursday at noon and I need to know which employees are approaching 40 hours right now I have to look at timesheets and then look at how many hours they have clocked in for today and figure out how many more hours they can work. I would like to have that live in one place.

    34 votes
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    2 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the excellent suggestion, Mike. Currently, the TimeSheet displays completed time, and the Who’s Working Now screen shows the time in-progress.

    If an employee is clocked in, however, on the TimeSheets screen (beside their name) it will show the job and how long they’ve been clocked in, so you can “ball-park” the time the employee has totally worked.

    I like your suggestion of having to-the-minute accuracy, so we’ll keep watch on this idea and the support it gathers so that we know when to add it. If you have any other suggestions, I’d love to hear them.

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