ClockShark Website

Please let us know your thoughts, ideas, suggestions, and feedback related to the clockshark.com website. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

If you need help with your account, check out our online help, or get in touch with our five-star support team!

Phone Support: 1-800-828-0689 
(Sun-Thurs 6am-11pm, Friday- 6am - 5pm, Saturday- 7am - 4pm Pacific) US and Canada Only.

From outside the USA open a support ticket, chat with us via the website, or email us at hello@clockshark.com to setup an international call.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reminders to clock in should be on a per employee basis

    Cockshark treats admins the same as any other employee, which isn't a problem, except for the the clock-in/out reminders. As far as I can tell, the reminders that you can set for employees to clock-in/out are global. Meaning that when I stop by one of my jobsites, I'm reminded to clock-in just like all of my other employees, which is just annoying, because I don't track my time the same way as I do my employees. It would be much better if you had the option of setting reminders as either global or per-employee.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    You can set clock in reminders on a per person basis actually!

    On the website you can set up the standard reminders for every person in your company. Every person can alter their specific notifications how they wish though. Open the mobile app and head to Menu > Settings > Employee Reminders. Here you can turn off certain reminders, edit the reminders to be a different time, display a different message, or create your own custom reminders! Here is a help article that goes over it in more detail, these can get very customized. (https://help.clockshark.com/en/articles/3116584-how-to-use-employee-reminders)

    Now if you are getting the GPS Fence reminders, that is caused by your device entering in a saved location from the Job. You can stop these notifications a couple ways.
    i. Restrict access from yourself on that job, which is not ideal
    ii. Turn off the GPS on your phone like you…

  3. Assign Employees to a Job

    It would be nice to be able to assign employees to certain jobs. Our company is setup in such a way that we have account managers and project managers. It would be beneficial to assign employees to a job so that an employee could see a list of the jobs they are part of. It could be a drop down field similar to what you have now with "Stage", "Customer", and "Active/Inactive/All Jobs".

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Dylan, thanks for sharing you feedback with us!

    We actually do have a system to assign employees to a job. If you navigate to the settings for a job, you’ll see a section titled “Access Control.” Here you can limit which employees can view and clock into this job. You can also limit which tasks can be used for that job.

    Here is a help article that goes over everything in a little more detail. Let me know if you need anything else!

    http://help.clockshark.com/en/articles/1882302-limit-access-to-jobs-and-tasks

  4. Allow unpaid time off request/approval

    Ability to post unpaid time off for an employee

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Marc, thanks for sharing your feedback with us.

    We do have an unpaid time off policy feature which does allow for employees to request the time, or for admins to manually input it for the employees.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there! Thanks for sharing your idea! The Pay Rate report is used for totals of the money spent on each employee/job/task as opposed to the total hours. You can use the Timesheets reports for this!

    Also if you use Xero, Sage, QuickBooks, ADP, Paychex, or Gusto you can use our integration to send the hours over directly!

  6. Allow check boxes next to each employee to be able to approve multiple employees time at once

    Add check box next to each employee for approving time. So we can select multiple employees' times at the same time for approval

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Christopher! Thanks for sharing your feedback with us. We do actually have the approvals page when you can approve up to 50 employees at once and for up to a month at a time. Just head to Timesheets > Approve Timesheets to get there.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  7. See actual clock in & out time even when using rounding.

    We use the quarter hour rounding. I liked how before I could check an employees actual in & out time. To see that now, I have to go into our settings and change it to real time and then set it back.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Make the taks something you assign per job. So it automatically populates when they put the job name in

    Make the Task field something you setup when you create the job. When the employee chooses the job name, it will automatically populate the task field that is associated with that job. My crew doesn't know the task when I give them the job they are going too.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Kari, thanks for you sharing your idea with the community! You cannot create a task right when you create a job, but you can assign a task to a job right then. If you only assign one task to a job when you are creating it, then it will be autoselected when they select that job as they are clocking in!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  9. Multiple day scheduling

    When scheduling a job, have an option to have the job/shift be able to be put on the schedule for multiple days at the same time rather than adding the same shift each day to the same person.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Lucas, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    This is possible a couple different ways actually. When adding a specific shift you can assign it to multiple people, to a department/location, and also repeat it for up to 180 days in advance. This helps cut down on the amount of manual entry you have to do.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  10. a way to view just the job were working on and billing to see labor

    we need a way to pull up the job and view total hrs

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →
  11. make any notes added or pictures taken visable

    make it so if a note is posted or pictures added when clocking in to a job you can see the notes on the time sheet area for the desk top and phone version.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Live tracking - instant see of where all employees are at the time

    Our company does not see " live time tracking - instant see - which would be very helpful and crucial to all the admins monitoring this.

    An employee is never seen instantly when they clock in,

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    If you are still having issues please reach out to us at (800) 828-0689 or use live chat directly from our website.

    The employees should show up right away when they clock in, and their GPS location should update every 15-20 minutes if enabled.

  13. Overall total for time not just ot and regular

    When I print out a report for time sheets for payroll, I'd like a overall total not just the OT and Regular time total broken out

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow the employee's to delete a PTO request w/o access to edit their schedule

    We can't take the chance of employee's editing their schedules because they could delete what clients we had them scheduled at. However, we would like them to be able to cancel their own PTO request or request for it to be cancelled w/o having to call us. Right now there is no option for that unless we give them the ability to edit their own schedule.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Paid Time Off (PTO)  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Andrea, thanks for sharing your idea with our community!

    This actually already is an option. Employees can create requests and delete them on both the desktop and mobile versions of ClockShark. If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  15. Add name of Employee to "empty" timesheet reports

    Sometimes I have to print "empty" timesheets for an employee to show payroll that they did not work during a pay period. When I print the "empty" timesheet report there is no employee name on it. I have to hand write the name and it looks like I could be falsifying it. Please add employee name to all timesheet reports even if there are not hours. Thank you.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sum

    I would love to input pay rate against my crews hours and automatically have the pay sum available when I issue checks. Can we do that?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey William, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We have added pay rates that you can set under each employee. With this information you can run a report to see the total amount of money spent for each job, employee, or task. They are meant as an estimate as we don’t calculate taxes or anything like that. Let me know if this helps!

  17. Allow to view inactive employees on previous weeks employee clocked in for

    If an employee is made inactive still make there name with hours show up on the Time Sheets screen and in reports for the previous weeks they clocked in for

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Gina, thank you so much for the feedback!

    All employees (active, inactive, and deleted) will show up on the reports and you can even filter them out to choose a select grouping. Inactive employees don’t show up on the timesheets or schedules as we don’t want them to clutter up the area. This can also get with certain integrations.

    Best practice is to view their information on the reports and if you really need them on the timesheets you can go back and activate for a short amount of time. Since everything is prorated, you will either get charged a very small amount (something like $.03) or even nothing at all!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  18. View Who's Working Now - Allow Senior Field Personnel To Manage

    The foremen should be able to select whatever employees are assigned to them for that day/week without being labeled ADMIN. They should be able to control WHO THEY CAN VIEW. Unfortunately, current setting do not allow them to filter who they can and cannot see.
    Please developers! Add an option for foremen to add crews under themselves. THANK YOU.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Employee Communication & Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there! Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    At the moment, you admins can set the permissions for foremen so that they have the ability to view the Who’s Working Now page for multiple employees. There is also a filter there for them to use. So you can give them access to view 20 employees, and they could use the filters if needed to view the 10 they need.

    Is there anything else that you are wanting? It sounds like maybe you want the foremen themselves to be able to choose which employees they have access to themselves?

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  19. Geo Fence my office

    All of my employees start their day at my office. From there they might all goto different jobs. It would be nice to be able to set a geo fence around my company office, so I can tell whos actually at the office when they punch in or out.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  20. hours double due to task/job

    What I have found is that if an employee is scheduled for a 2 hour job at point A but never gets there because he is at point B and logged in there his hours add both jobs to his time for the day. Maybe an alert to the admin as to doubled hours could be added as a safeguard?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Vicki, this should not be the case. If an employee is scheduled for Job B, but never makes it there because he is stuck at Job A, then only the Job A hours count. If you look at the Timesheets you will see both jobs there, but Job A should have all the hours and Job B should say “missing clock in – 0 hours”.

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base