ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  1. Bulk Edit Job Geofence Setting or Automatically Enable Geofence Setting

    In the Jobs menu, bulk select jobs then an option to Change Geofence setting, drop down menu to choose either enable or disable for all selected jobs. This may operate similarly to "Update Job Stage" option.

    Alternatively, you could have an Company Wide Account setting that automatically enables Geofence on jobs.

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  2. texting

    Be able from the website or mobile to send a text.

    additional information not in the job that we need the guys to perform.

    1 vote

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Submit receipts for reimbursement

    on mobile to submit receipts for reimbursement when the purchase occurs.

    1 vote

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  4. A fillable job sheet from mobile app for employees

    Our employees fill out a paper copy of a job sheet on site listing material used, time, date, customer ect. It would be handy if they could clock right into a job sheet in clockshark and have an interface much like the invoice/quote option that the website has, but on their mobile app. We would see it listed on the website and the office would manage it from there once the field has clocked out of it. We would then turn that jobsheet(work order) into an invoice for billing.

    1 vote

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Be able to send out company wide message/phone number in whose working now

    We would like to send a message out to employees when there is an issue that affects the whole company. For example, when we have a snowstorm and we want to send our employees home early it would be nice to send out a message in one format.

    We use the "who's working now" feature not only as a management tool but as a way that employees can see who is close by in case they need a hand or a tool, etc. Having the phone number would be very handy.

    12 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Bryan, thanks for reaching out to us with your ideas.

    I had a couple of questions just for clarification. It sounds like this is kind of two different ideas, is that correct? Or were you wanting to text people from the Who’s Working Now page?

    We have another idea that is similar to this, where you would be able to have a pop up message for users when they open the app.

    And then for the phone numbers, are you wanting to text them directly from ClockShark, or just have the numbers visible for easy access?

    Thanks for any additional information!

  6. Optional Widget for quick actions

    A widget for use on mobile homepages could be useful with shortcuts to features, such as quick punch in or out? Plus the widget would be bigger than a standard icon so could be useful.

    2 votes

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there Buffy, thanks for sharing your ideas with us!

    If I’m understanding correctly, you’re looking for a widget that you can place on your smartphone instead of having to open the app and take an action.

    That is an interesting idea. With as many ideas as we receive, and limited work time, lets see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  7. Add privacy options for employees to access customer information

    I would prefer if I could choose to make the customers personal information private, allow the employee to see the customers first name and potentially last but not allow them to see the email, address, and phone number. I run a small cleaning company and this app is perfect however I have high turnover and I do not feel comfortable having the customer information available for all employees to see. It would be great if I could designate different levels for employees like Trainee, Team member and supervisor and those designations have different privacy levels. That would be great or…

    1 vote

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Sara, thanks for sharing your feedback with us!

    Just for some more feedback, what different types of privacy levels would help you? Like view customer name, view customer comments/attachments, view contact information, etc.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  8. Separate permission for Edit time and Create time on the mobile app

    I want all of our employees to strictly clock in. They should be able to edit own time, but not create manual timesheets. These should be two separate check boxes.
    "Allow edits to own time and creation of manual timesheets via mobile"

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Joseph, thanks for you sharing your idea with us.

    With as many ideas as we receive, and limited work time, lets see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  9. Automatic Refresh When Opening App

    When there are updates made from Admin, the employees do not know and have to be told to refresh the app (sometimes they do not understand because they speak another language and someone has to translate). I think that it would be a really great idea for the app to automatically be refreshed when the app is opened.

    19 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for the idea and feedback!

    This is something we are looking into to as a possible improvement as it could be very useful for both admins and employees. I will keep you updated on the progress made.

  10. Permissions Report

    It would be helpful to be able to run a report of what permissions have been granted to employees. Since everything has to be done, one person at a time, it would be helpful to either be able to print out what permissions have been assigned, or export to excel that information, to make sure that the same permissions have been granted to certain types of users.

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey again Cindi, thanks for providing your continued feedback.

    I can definitely see this being helpful as our permissions get more detailed.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

  11. Bulk permissions for employees and departments

    Have the ability to add permissions to groups of employees and/or departments. This would be particularly helpful during the initial setup phase.

    3 votes

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Bruce, thanks for sharing your idea and feedback with us!

    This could be handy, especially for the initial setup phase like you were saying.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  12. Force/Push sync

    Everytime you Change something. Employees have to sync there app, to get it. My idea is to have a tab under admin, so they can force sync new additions, so information is consistent throughout the app.

    23 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Molly, thank you for sharing your feedback with us!

    I could definitely see how that would be useful to make sure everyone is on the same page with the same information. We prioritize by the amount of support an idea receives so lets get some more votes and we can look into this more!

  13. In the filter for the Jobs section, Allow us to filter by jobs we are "Following' on both the App and the Website

    In the filter for the Jobs section, Allow us to filter by jobs we are "Following' on both the App and the Website

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your feedback with us!

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming features, so please keep voting!

  14. Photograph resolution selection

    Photograph resolution selection
    The photo upload feature is a great idea but it needs a few tweaks. One such tweak is that it would be super to be able to select what resolution photos should be uploaded at. This would have to be an admin setting, not on individual phones.
    For us, the existing setting does not provide enough quality in the image and the image is very grainy when viewed on a PC screen. I think if it was uploaded at approx. twice the existing resolution, it would provide good quality images for viewing on a standard PC screen. …

    1 vote

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Fergus, thanks for providing your feedback and idea! I’m a little curious because I’ve never run into this before.

    Is there a specific employee or set of employees that are uploading grainy photos? Would love to check it out and make sure everything is working properly!

  15. Full management and job creation on the app

    An admin button on the app that allows the user to create/view/edit jobs.

    7 votes

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

    One thing you can do when you are in a bind in the field is just to visit clockshark.com on your mobile web browser and have that full functionality there. This is great if you have a tablet as well so the screen is a lot easier to work with.

  16. Edit & Save Attachments within app after uploaded.

    We would like to have a form filled out each day for various jobs. Allow editing an attached pdf within the app instead of having to edit/upload/delete/edit/upload etc. etc.

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Allison, thank you so much for providing this idea and letting others have an area to comment and vote!

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  17. Ability to add, edit, and manage employees from the mobile app

    be able to add employees and change/check passwords from mobile

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Benjamin, thank you so much for providing this idea and letting others have an area to comment and vote!

    As we continue to grow we want to also keep expanding the amount of work you can do on the mobile app as well. In the meantime, you can always to go clockshark.com on your mobile phone browser and add employees through the website while you are in the field.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  18. Mobile Clock in System

    A clockshark mobile clock in system so employees dont need to use their phone and data to be tracked. I would love one to keep in the work truck.

    1 vote

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Janelle, thank you so much for providing this idea and letting others have an area to comment and vote!

    Some companies take advantage of our KioskClock and they will just keep a company tablet in the work truck so employees can clock in with that and not have to use their personal phones. This won’t track their location throughout the day, but it will grab their clock in and out locations. If they are just going to be at a single worksite this is perfect!

  19. 2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Justin! Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We actually do have the ability to add videos as attachments! We do have a 25MB limit on attachments, which is pretty standard. So they can only be shorter videos. Do you know how long of videos you would like to add?

    A good solution might uploading that video to something like Google Drive or YouTube and then just sharing the link through ClockShark!

  20. mobile version verification

    can we get a web notice if a new version release for either android or apple is not applied to a users phone after a week of release. it would save me guessing if my employees are operating on current versions

    2 votes

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, thanks for the suggestion! We’re working on ways to better make sure employees stay on the current version of the mobile app. We are thinking about providing a notification feature for the employee that prompts them to download a new version when one is available. We’ll continue to monitor how well this works and look at other ways to improve visibility.

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