ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  1. No automatic clock out after 23 hrs

    I am still working on getting all employees to use the app correctly, but I have several that will shut off their location & notification services because they say it drains the battery. Then if they forget to clock out they don't get a notification when leaving job site. If they were still clocked in the next morning they would see they didn't get clocked out and leave me a note.

    1 vote
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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  2. Just Scheduling Start Times

    I would like to schedule start times rather than time slots. In our line of work, we schedule a start time and work until the task is complete, not to a scheduled stop point. I would like to use the feature that sends out start times to our employees, but at this point it causes confusion due to the start and stop times.

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Scott, thanks for reaching out and giving us your feedback.

    If the goal is to not have the employees get a reminder to clock out, you can change this on the Admin > Notifications page. If you don’t want to require a clock out at all, then this idea is perfect.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  3. Show Company info including contacts

    Show Company info including contacts

    2 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mark, I have good news!

    This work is actually underway already and soon our Customers and contacts will be available on the mobile app for admins and employees to use them.

    I will update you when it releases.

  4. Add day of week indicator to IOS date/time selector

    When retroactively adding time, the start and end date/time selector dial would be much easier to use if there was a day of the week indicator next to the date (e.g., Mon, Tue, Wed, Thu, Fri, Sat, Sun). Thanks

    5 votes
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    1 comment  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your idea and feedback with us!

    Currently, we are using the default iPhone date selector which does not give the option for showing the day of the week.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  5. Company Cost Time EXPENSING

    Ability to enter 'Work time' on a piece of company equipment as an expense and vs. having it designated as a 'Client Job'. Currently, ClockShark requires all time to be billed to a client JOB.

    This is an issue as we have Electricians, Labors and Mechanics who will work both on Client Jobs and thier time charged to said client jobs in SAGE, but then these same people will be doing 'Administrative' work for US the employer and the time spent working here actually needs to be billed to 'Equipment Maintenance' or 'Employee Training' or 'Administrative Costs'. This gets expensed…

    1 vote
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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Duane, thanks for reaching out to us and providing your feedback as well as explaining your workflow.

    So if I am understanding you correctly, you have some workers (electricians, laborers, mechanics, etc.) that will both track time for a client job, but also for “company time” which could involve administrative work, maintenance work, etc.

    I think the most straightforward solution would be to create new jobs called “Company Time”, “Administrative Work”, or something along those lines. Then when these workers are switching into this kind of work, they can switch to this Job on ClockShark as well and all the time would be correctly allocated.

    If this doesn’t work, maybe because it happens periodically throughout the day and they don’t have time to switch, you could still create these as jobs and manually enter in the time. How you get the correct amount of time would be the issue…

  6. Add an 'open shifts' area that staff would be able to see.

    If staff are able to see any open shifts, they could add them to their schedule themselves. Having an admin approval would be needed as well.

    2 votes
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    1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey again Krystal, thanks for sharing your ideas!

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  7. In the filter for the Jobs section, Allow us to filter by jobs we are "Following' on both the App and the Website

    In the filter for the Jobs section, Allow us to filter by jobs we are "Following' on both the App and the Website

    1 vote
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your feedback with us!

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming features, so please keep voting!

  8. Manage Integration on the Mobile App

    Could we add the integration buttons and menus into the mobile app? It sucks to enter the job into (I use quick books) and then have to login on my mobile browser which the site loads in desktop. Have to zoom in to find admins and integrations. Finish all that and have to switch back to the app to schedule

    1 vote
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Justin thanks for sharing your idea and reasoning with us!

    This is an interesting idea that could definitely save time for admins in the field but could get interesting working with third-party software.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  9. Add jobs on mobile app from the Schedule

    It would be great to be able to add a job at the schedule screen on the mobile app. Unless Im doing it wrong I have to go to the clock in screen to add the job then go back to the schedule screen and select it.

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for sharing your idea with us!

    You are correct that right now the Time Clock is the only place on the mobile app where you can add a Job/Task.

    I think it definitely makes sense to add this on the scheduler though, when adding time manually, and even a couple other places.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will add this!

  10. Automatic Refresh When Opening App

    When there are updates made from Admin, the employees do not know and have to be told to refresh the app (sometimes they do not understand because they speak another language and someone has to translate). I think that it would be a really great idea for the app to automatically be refreshed when the app is opened.

    6 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, thanks for the idea and feedback!

    This is something we are looking into to as a possible improvement as it could be very useful for both admins and employees. I will keep you updated on the progress made.

  11. See more than one timesheet at a time on the mobile app

    I know that visual space is always an issue on mobile apps, but it would be helpful to be able to see all of the timesheets that I have access to at one time on the mobile app, similar to the way it's shown on the desktop. Currently, I have to click on each individual employee to view their timesheet.

    2 votes
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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Gururas, thanks for sharing your feedback and idea with us!

    Visual space is the main limiter there like you said. One thing you can do though is open the website through your mobile browser to get that same view. This can be really useful with a tablet as well.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let’s see if we can get some more votes!

  12. Allow employees to access the menu from KioskClock

    It would be helpful to have the menu available to employees after they use their pin to get into the KioskClock. This way they could access the PTO feature and make time sheet corrections. To keep things consistent with KioskClock functionality, each action (edit, request, etc.) should require a picture to be taken.

    2 votes
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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey JT, thanks for sharing your feedback with us!

    I definitely like the idea of getting Kiosk users access to view their timesheets, schedules, and request/view their available pto.

    I think this would be a really valuable resource for lots of companies. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  13. Force/Push sync

    Everytime you Change something. Employees have to sync there app, to get it. My idea is to have a tab under admin, so they can force sync new additions, so information is consistent throughout the app.

    12 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Molly, thank you for sharing your feedback with us!

    I could definitely see how that would be useful to make sure everyone is on the same page with the same information. We prioritize by the amount of support an idea receives so lets get some more votes and we can look into this more!

  14. Schedule filter

    Would be nice to set the time frame for "recently scheduled" and "recently added" jobs. If the Schedule would only show what is scheduled that week it would be easier to reconcile schedule to timesheets.

    1 vote
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Marcella, thanks for sharing your idea!

    Currently it looks for the last 50 jobs that are either recently scheduled or recently added. But I can definitely see how setting a range like “Jobs added this week” or something like that could be useful.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  15. Photograph resolution selection

    Photograph resolution selection
    The photo upload feature is a great idea but it needs a few tweaks. One such tweak is that it would be super to be able to select what resolution photos should be uploaded at. This would have to be an admin setting, not on individual phones.
    For us, the existing setting does not provide enough quality in the image and the image is very grainy when viewed on a PC screen. I think if it was uploaded at approx. twice the existing resolution, it would provide good quality images for viewing on a standard PC screen. …

    1 vote
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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Fergus, thanks for providing your feedback and idea! I’m a little curious because I’ve never run into this before.

    Is there a specific employee or set of employees that are uploading grainy photos? Would love to check it out and make sure everything is working properly!

  16. Kiosk for Mircosoft Surface

    I would like to see the Kiosk function for Microsoft Surface. We are migrating over to Surfaces for safety paper work and other stuff and it would be nice if it was all in one place. Also making it so employees couldn't turn of GPS track, much easier I think to have a device that employees cant control.

    1 vote
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Joey! Thanks for sharing your feedback and idea with us! I could definitely see how having the KioskClock available on the Surface would be very useful for you guys and other companies also. I could see it either as an app for the Surface, or bringing the Kiosk function to the website itself as that might have even more uses for others. Let’s keep the votes coming and we can get this added!

  17. Showing what jobs have the GEO fencing enabled in the Admin job list.

    Would be nice if there was a symbol added in the job list under Admin that would show the jobs that have the GEO fencing enable. When new jobs are added by Quickbook a person has to remember that the GEO fencing has to be set in the Admin section of Clock Shark. I have had to go through and open up each job to check for GEO setting. Would be less time consuming to just glace down to list to see which jobs had not been set.

    6 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Doris, thanks for sharing your feedback with the community!

    I can definitely see how this could be easier, especially with the import process making sure that the jobs are correctly set up.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  18. Improve Clock Out Questions to include CrewClock

    Allow clock out questions to be ask of the crew leader and not of the others that he is clocking in for. These questions can be used for Daily Field Reports if only the Lead can answer them. It doesn't work in crew clock.

    3 votes
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    1 comment  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Terri, thanks for sharing your idea, and allowing folks to have a forum to support and vote for it.

    I can see how having the clock out questions on CrewClock would be great for crew leaders to still ensure that questions are getting answered.

    If the lead is the only answers that matter, you could have the lead clock everyone out, and then clock out themselves from the Time Clock on the app. Then they would have the clock out questions prompted!

    Let me know if that is a good solution, otherwise please keep voting and commenting everyone!

  19. Edit & Save Attachments within app after uploaded.

    We would like to have a form filled out each day for various jobs. Allow editing an attached pdf within the app instead of having to edit/upload/delete/edit/upload etc. etc.

    2 votes
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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Allison, thank you so much for providing this idea and letting others have an area to comment and vote!

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  20. Scheduling split shifts per day

    In schedule, i'd like to be able to schedule split jobs per day. So, 8am to 12:30 pm at job# 1 and 1:30 to 4 at job# 2

    2 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Patrick, thanks for sharing your feedback and allowing others to vote and comment!

    This is something that is possible with our scheduling. You can create a shift for job 1 at a certain time and then create one for job 2 at a later time. We can even warn you if you are overlapping the time! If these are repeating split shifts, you can also repeat them for up to 6 months at a time.

    Was there something else in particular that you were looking for?

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