Employees "swipe up" which turns off their GPS
We supply iphones and i have had some employees show me that when they swipe up on the app the clock keeps going but the gps is shut off.
Thanks for the feedback, Kristan. Iphones do allow one to swipe their app closed, which can stop the GPS since the app does need to run in the background to collect the locations from the phone.
If an employee is required to have their location services on, but yet you still don’t see any location updates, we recommend checking in with the employee to verify that they are using the app correctly and responsibly so that the GPS updates are being recorded.