ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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Suggestions and feedback to improve the Android and iOS mobile app experience.

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  1. GPSTrak

    I believe the GPSTrak should work regardless of whether the user closes the app on their device. Having an employee easily be able to disable their tracking by closing the application makes it too easy for them to circumvent an important feature of this software.

    29 votes
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    5 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  2. On the "Who's working" screen I want to see the latest location ping.

    When I look at the "Who's working" screen on my phone, I can only see where someone clocked in at. These guys will clock in on the next job they are going to before they leave the job that they are on and when I look at my phone to see who's working, it shows me that the person is still at the other job. I want that screen to show the latest location ping instead. It makes much more sense. I don't want to have to go to another screen and push buttons to figure out where someone is.…

    9 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  3. maps accuracy

    A few of our field crew have reported that map directions from clockshark have taken them to places not even remotely close to the address entered into the jobs address field. I experienced the same thing yesterday where the location it took me to was 2 blocks off.

    7 votes
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    2 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto log out when the app is closed. This is how my people stop GPS from working.

    I the app is closed I can not track workers. If you require app to be open to be logged in that will clear up that issue.

    2 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  5. gps tracking based on movement

    It would make a lot of sense to us that the software report GPS location when the employee's phone stops moving for a certain amount of time (say 5 minutes) after they leave a certain radius (say 100 yards) of their last stop. Our problem is when an employee drives to the store (like Home Depot to get a few 2x4s) and he's there for 10 minutes, many times the location pings him near (not AT) the store, then the next ping comes 15 minutes later when he's back at the job site and we have no idea where he…

    6 votes
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    1 comment  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  6. add a feature that clocks employees straight away when they leave the GPS Fence.

    Have an option when setting up employees that when the leave the GPS Fence it logs out the employee straight away.

    17 votes
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    2 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option for GPS switching from Location, to Travel, to Location.

    In our company, there is a lot of local travel. It is difficult to remember switching from working at a location, to Travel, and then switching to the next location. It would be nice for the GPS to assist with the switching.

    3 votes
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    1 comment  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make GPS ping time adjustable

    Make GPS ping time adjustable between 5 minutes and 30 minutes in 5 minute increments per employee. That would allow for tighter control on troublesome employees and looser control on good employees.

    27 votes
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    4 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Glen,

    This is a really great suggestion! Currently, ClockShark updates an employee’s location at 15 minute intervals. This is a conservative interval that ensures that employee cell batteries aren’t taxed by using their GPS.

    Thanks for explaining why a different interval would be so helpful to your company. As your idea catches steam here on our voting page, we’ll look into adding that to ClockShark. :)

  9. ability from Schedule to click on employee and get current location

    ability from Schedule to click on employee and get current location of their vehicle

    12 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for sharing this suggestion! We prioritize the ideas with the most votes, so as folks vote, we’ll look to add this to ClockShark. Please let us know if there’s any other feedback you have!

  10. Auto Clock In & Auto Clock Out, Based on GPS Location & Geo Fences

    I would LOVE to see the option on Clock Shark !!

    There are already other products that offer the same functionality of Auto Clock In & Auto Clock Out, Based on GPS Location & Geo-Fences.
    Its offered by a company called (My geo-tracking) they call it a touchless time card & it doesn't even require an app to be installed on the phone.

    The only issue that the online dashboard and setup process for us managers is complicated and confusing.
    clock shark is much more user-friendly.

    26 votes
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    4 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  11. Allow a forced ping to be performed for GPStrak

    With GPStrak sending a gps ping on occassion is great, but if you were able to press a button or something to make an employee's ping. That way you can see where they are on request rather than waiting.

    75 votes
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    3 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea. Making a GPS “Blast” feature that could conservatively refresh all the locations of employees is something that our customers have begun asking for. Keep sending in those votes so that we know when exactly to build this for you.

  12. Add a time stamp when an employee enters and leaves the GPSFence™ Geofence Area.

    A time stamp would show when they arrived and when they left the jobsite in case they forgot to sign in or out from a job site. This would stop alot of guess work for employee and employer.

    20 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  13. Employees "swipe up" which turns off their GPS

    We supply iphones and i have had some employees show me that when they swipe up on the app the clock keeps going but the gps is shut off.

    5 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback, Kristan. Iphones do allow one to swipe their app closed, which can stop the GPS since the app does need to run in the background to collect the locations from the phone.

    If an employee is required to have their location services on, but yet you still don’t see any location updates, we recommend checking in with the employee to verify that they are using the app correctly and responsibly so that the GPS updates are being recorded.

  14. Let the employer choose how many times we want the GPS tracking to pull a location during the work day.

    Pulling a location 3-4 times an hour drains the phone battery way to fast leaving our employees with no phone half way through the day. Many of the jobsites do not have anywhere to charge the phones and we need the guys to keep the phone on them to keep communication open. It would be great to be able to choose how many times we want it to track them.

    10 votes
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    1 comment  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  15. GPS needs to be more accurate and current.

    GPS should update every 10 minutes and needs to be more accurate with current position.

    29 votes
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    1 comment  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, thanks for the feedback. We’re always working on ways to improve GPS accuracy and performance. To a certain degree, the ClockShark app is reliant on the device itself in this regard.In terms of the update interval, 3-4 times per hour is used currently to minimize battery drain and create the best overall balance of system performance.

  16. Have an address shown when clocking and out. Not just location on map

    When our employees are our of town they tend to clock in when they get close to the job. Sometimes they could be 15 minutes from the job.
    On the map it looks close but if we had an address shown we could calculate the exact time they are "squeezin" in

    30 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  17. Alert for Clocking In with Location Services Disabled

    An email or some other type of notification is sent when locations are disabled after being clocked in.

    20 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  18. The ability to enter landmarks for GPS Maps

    When looking at the map for status of employees, if the job addresses were entered as a landmark it would be easy to determine exactly where they are without having to zoom all the way in. While approving time for the week and looking at the activity for each day, if a landmark such as their home address was input and showed up on the map view, it would make approvals much easier.

    16 votes
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    1 comment  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing this idea, Kristin. Making your review of the employees GPS data as easy as possible is definitely our mission, so we are going to closely monitor the support here for your idea, so that we know exactly when to build that for you and other customers. :)

    If you have any other questions, or suggestions, about how we can improve ClockShark for you, please let me know @ hello@clockshark.com.

  19. Automatically clock employees in when they enter the geofence.

    Our employees are not remembering to clock in. My employees are having trouble remembering to clock in and out which makes us have to manually enter their time and makes the app a little less useful to us.

    20 votes
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    8 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion, Nicole. Clocking employees in precisely on the dot using the GPS in the phone is difficult to make work reliably from a technical standpoint, but our development team is always exploring this as a possibility. We’ll keep you and all other voters up to date on the status of this request.

  20. Continuous, accurate tracking.

    Our need for continuous, accurate tracking is greater than battery, storage concerns. 45 minutes to 4 hours without tracking defeats the purpose of that part of the program.

    13 votes
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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Joslyn!

    The app will collect location updates at 15 minute intervals while the employee is clocked in. Continuous tracking will quickly use a mobile battery, so that is why the interval is set to 15 minutes.

    If you aren’t seeing any GPS Data for employees, please reach out to our happy-to-help Customer Service team, and they can assist in understanding why the GPS data isn’t arriving. It definitely should be.

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