ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  1. Showing what jobs have the GEO fencing enabled in the Admin job list.

    Would be nice if there was a symbol added in the job list under Admin that would show the jobs that have the GEO fencing enable. When new jobs are added by Quickbook a person has to remember that the GEO fencing has to be set in the Admin section of Clock Shark. I have had to go through and open up each job to check for GEO setting. Would be less time consuming to just glace down to list to see which jobs had not been set.

    6 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Doris, thanks for sharing your feedback with the community!

    I can definitely see how this could be easier, especially with the import process making sure that the jobs are correctly set up.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  2. Improve Clock Out Questions to include CrewClock

    Allow clock out questions to be ask of the crew leader and not of the others that he is clocking in for. These questions can be used for Daily Field Reports if only the Lead can answer them. It doesn't work in crew clock.

    3 votes

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    1 comment  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Terri, thanks for sharing your idea, and allowing folks to have a forum to support and vote for it.

    I can see how having the clock out questions on CrewClock would be great for crew leaders to still ensure that questions are getting answered.

    If the lead is the only answers that matter, you could have the lead clock everyone out, and then clock out themselves from the Time Clock on the app. Then they would have the clock out questions prompted!

    Let me know if that is a good solution, otherwise please keep voting and commenting everyone!

  3. Photograph resolution selection

    Photograph resolution selection
    The photo upload feature is a great idea but it needs a few tweaks. One such tweak is that it would be super to be able to select what resolution photos should be uploaded at. This would have to be an admin setting, not on individual phones.
    For us, the existing setting does not provide enough quality in the image and the image is very grainy when viewed on a PC screen. I think if it was uploaded at approx. twice the existing resolution, it would provide good quality images for viewing on a standard PC screen. …

    1 vote

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Fergus, thanks for providing your feedback and idea! I’m a little curious because I’ve never run into this before.

    Is there a specific employee or set of employees that are uploading grainy photos? Would love to check it out and make sure everything is working properly!

  4. Clock-In & Clock-Out ALERTS & NOTIFICATIONS!

    When i'm at home-working remotely, i have no idea which one of my employees is clocking in. More Importantly, I want to know when and who is clocking OUT.

    E.g.
    Why is Dalton still logged in, but Angel is clocked out (They work together as a team). What is Dalton doing? Why is Dalton still on the clock? Did Dalton forget to clock out or is he working at the warehouse for some reason? This would give me better control over who is doing what and when they are doing it.

    9 votes

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    1 comment  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Chad, thanks for sharing your feedback with us! This is absolutely possible with our Who’s Working Now page. Here you can see a huge map of everyone’s locations and you’ll see pop ups whenever someone clocks in, goes on lunch, add an attachment, clocks out, etc.

    Then when they clock out for the day, all their time is available to be reviewed on the timesheets!

    If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

  5. Schedule filter

    Would be nice to set the time frame for "recently scheduled" and "recently added" jobs. If the Schedule would only show what is scheduled that week it would be easier to reconcile schedule to timesheets.

    1 vote

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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Marcella, thanks for sharing your idea!

    Currently it looks for the last 50 jobs that are either recently scheduled or recently added. But I can definitely see how setting a range like “Jobs added this week” or something like that could be useful.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  6. Kiosk for Mircosoft Surface

    I would like to see the Kiosk function for Microsoft Surface. We are migrating over to Surfaces for safety paper work and other stuff and it would be nice if it was all in one place. Also making it so employees couldn't turn of GPS track, much easier I think to have a device that employees cant control.

    1 vote

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Joey! Thanks for sharing your feedback and idea with us! I could definitely see how having the KioskClock available on the Surface would be very useful for you guys and other companies also. I could see it either as an app for the Surface, or bringing the Kiosk function to the website itself as that might have even more uses for others. Let’s keep the votes coming and we can get this added!

  7. Full management and job creation on the app

    An admin button on the app that allows the user to create/view/edit jobs.

    7 votes

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

    One thing you can do when you are in a bind in the field is just to visit clockshark.com on your mobile web browser and have that full functionality there. This is great if you have a tablet as well so the screen is a lot easier to work with.

  8. Edit & Save Attachments within app after uploaded.

    We would like to have a form filled out each day for various jobs. Allow editing an attached pdf within the app instead of having to edit/upload/delete/edit/upload etc. etc.

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Allison, thank you so much for providing this idea and letting others have an area to comment and vote!

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  9. GPSTrak

    I believe the GPSTrak should work regardless of whether the user closes the app on their device. Having an employee easily be able to disable their tracking by closing the application makes it too easy for them to circumvent an important feature of this software.

    55 votes

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    9 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone thanks for sharing your feedback and concerns.

    We are always working to improve the GPS functionality and close any holes that are being exploited. This is not something that is that easy to do with the way the devices work and the limitations imposed by the Android and iOS operating systems. We do expect that we will keep making improvements and are working on that always. There is also a degree of employee education involved and at times when employees are doing the wrong thing they will need to be talked to. Please feel free to share any additional concerns and we will keep working to deliver the best GPS experience possible.

  10. CrewClock: Allow Managers to Clock in crew with their specified time.

    For example, crew starts at 6:30 am, but the manager doesn't start clocking in the group until 6:34 am. Currently, with CrewClock you clock in the crew and it registers at the current time of when you clock in the crew. It would be helpful for managers if on the mobile CrewClock the manager could select the specific time to clock the group in to eliminate the need of having to go back in at the end of day to correct each timesheet.

    11 votes

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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  11. gps tracking based on movement

    It would make a lot of sense to us that the software report GPS location when the employee's phone stops moving for a certain amount of time (say 5 minutes) after they leave a certain radius (say 100 yards) of their last stop. Our problem is when an employee drives to the store (like Home Depot to get a few 2x4s) and he's there for 10 minutes, many times the location pings him near (not AT) the store, then the next ping comes 15 minutes later when he's back at the job site and we have no idea where he…

    12 votes

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    1 comment  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    This makes a lot of sense thanks for sharing the feedback. We are always looking for way to GPS tracking in future updates so your feedback will be considered in that process.

  12. On the "Who's working" screen I want to see the latest location ping.

    When I look at the "Who's working" screen on my phone, I can only see where someone clocked in at. These guys will clock in on the next job they are going to before they leave the job that they are on and when I look at my phone to see who's working, it shows me that the person is still at the other job. I want that screen to show the latest location ping instead. It makes much more sense. I don't want to have to go to another screen and push buttons to figure out where someone is.…

    15 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mike, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We did just release the GPSTrak feature to be functional on the Who’s Working Now screen, so now you can skip through your employee’s pings while they are clocked in just like you can on the timesheet.

    This does not displayed the most recent ping first though, that would be a separate feature. We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

  13. View Full Schedule/See all scheduled employees

    I have seen this suggestion 2 times but the I think there is a communication break down on what is being requested vs what is a current feature.

    We are looking to have a Single view from the App where we can see All Employees, at the same time, on one screen, for the day.

    We understand that you can go employee by employee but that is not what is being requested. I know for our use case this individual viewing does not do much as we we work in teams of at least 2-4 people.

    Having a way to…

    58 votes

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    8 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for the great suggestion, Kevin! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it receives support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  14. maps accuracy

    A few of our field crew have reported that map directions from clockshark have taken them to places not even remotely close to the address entered into the jobs address field. I experienced the same thing yesterday where the location it took me to was 2 blocks off.

    8 votes

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    2 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Doug, thank you for bringing this to our attention. We have run into this a couple times on the support side. Usually what we find is that it tends to be an issue with Apple Maps.

    Every map provider has a different database catalog of addresses, so an address might show up on Google Maps but not on Apple Maps, or vice versa. Sometimes, addresses with use “Street” instead of “Avenue” andyou can actually get a location that is completely different like you were saying. Google tends to have a more complete database, so I usually recommend that. But I have seen issues with both.

    On Android phones, you can set your preference on which map service to use, but with iPhones you are stuck with the default of Apple Maps. That is something we are trying to get around by offering a choice of which map provider to…

  15. Ability to add, edit, and manage employees from the mobile app

    be able to add employees and change/check passwords from mobile

    2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Benjamin, thank you so much for providing this idea and letting others have an area to comment and vote!

    As we continue to grow we want to also keep expanding the amount of work you can do on the mobile app as well. In the meantime, you can always to go clockshark.com on your mobile phone browser and add employees through the website while you are in the field.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

  16. Push Notification Flag

    Check Box / Button that can immediately send notification to Admin, or others based on Job that links to a specific time clock entry.

    Could be used when task is complete and ready to bill out.
    Or
    > Just something that needs to be addressed (notes / attachments) and noted now rather than later when time sheet is reviewed.
    > Maybe a order delivery was shorted , etc

    2 votes

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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Coleen, thank you so much for providing this idea and letting others have an area to comment and vote!

    I can definitely see the value of this idea in providing a greater communication and workflow, but I would love to get some more specifics.

    Are you wanting notifications around the status of a job or new developments for it? Or are you wanting notifications just based on notes on an employee’s timesheet? Or kind of both options, or something new? I would love any more feedback, thanks!

  17. Mobile Clock in System

    A clockshark mobile clock in system so employees dont need to use their phone and data to be tracked. I would love one to keep in the work truck.

    1 vote

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Janelle, thank you so much for providing this idea and letting others have an area to comment and vote!

    Some companies take advantage of our KioskClock and they will just keep a company tablet in the work truck so employees can clock in with that and not have to use their personal phones. This won’t track their location throughout the day, but it will grab their clock in and out locations. If they are just going to be at a single worksite this is perfect!

  18. 2 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Justin! Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We actually do have the ability to add videos as attachments! We do have a 25MB limit on attachments, which is pretty standard. So they can only be shorter videos. Do you know how long of videos you would like to add?

    A good solution might uploading that video to something like Google Drive or YouTube and then just sharing the link through ClockShark!

  19. We'd like to have the option to disable the START BREAK option in the app.

    Different groups of workers might require different rules for breaks. For example, one group gets paid for all breaks while others don't get paid.
    If the administrator could disable the option for those workers, then it'd be easier to manage their timesheets

    2 votes

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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Jose, thanks for the feedback and allowing other to vote and comment with you!

    Just wanted to grab some more information. Are you trying to disable the break button for people that have all of their breaks paid for?

    In cases like this, you could create a job/task called “Paid Break” and then users could simply switch to this job instead of starting a break. Normally we have people request the break button to be disabled so that people don’t have two breaks with the automatic break option.

    But I would love to get more information of your specific workflow!

  20. mobile version verification

    can we get a web notice if a new version release for either android or apple is not applied to a users phone after a week of release. it would save me guessing if my employees are operating on current versions

    2 votes

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    1 comment  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, thanks for the suggestion! We’re working on ways to better make sure employees stay on the current version of the mobile app. We are thinking about providing a notification feature for the employee that prompts them to download a new version when one is available. We’ll continue to monitor how well this works and look at other ways to improve visibility.

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