ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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  1. expand geofence capabilities

    I have a property mgmt business for properties located across a 1.5-2 mile radius, run by both office and a maintenance team. As a result, the current smaller radius of geofencing requires employees to clock in/clock out even if they are on duty...just because they travel across zones. If you can't expand the geofence radius, which is ideal, can you allow geogence zones to be contiguous, like a cloverleaf or polygon, so that employees only get prompted to clock-in or -out when they really leave the "shaded area" or zone overlap that comprises the entire portfolio? Thanks.

    4 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  2. Add a way for each employee to sign off on their daily time sheet saying its correct

    Only the employee know what they have done that day. I believe that if they had to sign off on their time sheet saying it was correct, alot of things would be corrected by them not office staff.

    99 votes

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    20 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    We have since added a new feature called Clock Out Questions which allows you to create and ask a set of questions based on a set of employees, or if a certain job is worked. A lot of companies are using this as a way to have employees approve their time.

    You can ask them at the end of each day “Do you approve your time?”, if they had a mistake they can select no and you can even get notified so you can fix their timesheet. Or you can have a questionnaire fire depending on a certain job you create.

    Other than that, we do really want to add an approval option that is able to be done from the mobile app itself. Please keep voting and commenting!

  3. Work alone monitoring

    Can we send an auto notice to ee's working alone every 2 hours that they respond to by a simple click to let us know they are ok. We require this for Occ. Health & Safety regs - able to access a ee report showing that this process has been followed.

    2 votes

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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  4. 6 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Thanks for sharing this suggestion! We prioritize the ideas with the most votes, so as folks vote, we’ll look to add this to ClockShark. Please let us know if there’s any other feedback you have!

  5. Simplified manual time entering

    We would like to split our day spent at multiple job sites easier to enter. Once we enter a time in for that day, it should default to the last time entered rather than going back to 8:00am again.

    8 votes

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    2 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey, Jessica.

    Thanks for sharing this idea on our voting page. When it comes to manual time entry, we do want that to be as swift as possible, so having the app intuitively remember when the last time entry ended would be extremely helpful.

    Let’s allow other users to vote on this idea, and we will consider adding this in a future update. If you have any other suggestions or ideas, feel free to share those here, or with me at hello@clockshark.com. Thanks, Jessica.

  6. Deny clock in access when outside the geofence

    Do not allow an employee to clock in until they are in the GPS fencing area. This way there is no mistakingly clocking in on the way to work .

    61 votes

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    5 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the idea, Bruno. We’ll definitely consider this. Up until now, preventing an employee from clocking in because of their location is a little squirrelly for both parties. So we have a created a conservative in-between.

    Currently, you can set up Out of Bounds alerts in ClockShark that will alert you if an employee is clocking in/out from outside the GPS Fence. Let me share an article on how to set that up: http://help.clockshark.com/knowledgebase/articles/1135408-using-gps-fence-geofencing

    Out of Bounds alerts will make you aware anytime an employee clocks time when they’re not on the jobsite. We’ll keep our eyes on this idea’s feedback to see if that setting needs to be more restrictive. Keep on voting, folks.

  7. Add a way to punch in without using Jobs & Tasks.

    Not everyone needs the jobs and tasks options for the bookkeeping side of things. Punching in could be quickened slightly if being forced to choose a job & task could be optionally removed per employee by administrators.

    22 votes

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    6 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  8. Location not updating alert for admin

    Send the admin an alert when an employee's location data hasn't been recorded at the expected 15 min interval.

    This way if the employee closes the app, or for another reason it isn't being recorded, action can be taken to correct it while minimizing lost location data.

    3 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Hi, Jesse! Thanks for sharing your suggestion on ClockShark’s Voting Forum: we love to get your feedback! This is an excellent suggestion, and we have started to hear this more frequently. One of the major difficulties in implementing this kind of alert is that it would also fire when employees’ devices naturally cannot provide ClockShark with a location (for example, if an employee is working outside of GPS and cell signal). But it sounds like just having that notification would be helpful, so you can check in with the employee and see what’s causing it.

    Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers great support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  9. Reports accessible from mobile App.

    Reports accessible from App.

    8 votes

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    4 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  10. Continuous, accurate tracking.

    Our need for continuous, accurate tracking is greater than battery, storage concerns. 45 minutes to 4 hours without tracking defeats the purpose of that part of the program.

    14 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Joslyn!

    The app will collect location updates at 15 minute intervals while the employee is clocked in. Continuous tracking will quickly use a mobile battery, so that is why the interval is set to 15 minutes.

    If you aren’t seeing any GPS Data for employees, please reach out to our happy-to-help Customer Service team, and they can assist in understanding why the GPS data isn’t arriving. It definitely should be.

  11. Copy/Paste notes from schedule to clocked in job on app.

    The ability to copy the notes entered in the schedule section and paste them into the notes section of job when an employee has clocked in would be a great feature. It would eliminate double entry work.

    5 votes

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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  12. 3 votes

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    0 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →
  13. Invoicing from app

    Make it possible for subs invoice directly from the software on their smart phones or tablets.

    18 votes

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    2 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →
  14. GPS needs to be more accurate and current.

    GPS should update every 10 minutes and needs to be more accurate with current position.

    33 votes

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    2 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the continued feedback on this issue. Like Cliff said before, a lot of this is reliant on the device of the user itself for the accuracy of the GPS.

    For anyone with any questions or issues about that aspect I do recommend reaching out to our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

    GPS updating on a more frequent basis is something that could be done in the future. Right now we feel like the 15 minutes is a good balance of information provided while keeping the battery usage low as well. But keep voting and this will be something we look at!

  15. JOB AND TASK IDENTIFICATIONS

    Please make the job and task menus hold those same selections for the whole day. We don't like having to re-input that information when signing back in after lunch.

    6 votes

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    0 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone, just wanted to revisit this idea. Right now when you start a break and then end a break, you stay on the Job/Task pairing you were on before the break.

    However, if you fully clock out of the Job/Task for lunch (not using the break button), then you will have to choose a new Job/Task to clock back in.

    Was there anything I was missing or anything to improve this process?

  16. The app should be able to turn horizontal so I can see job descriptions

    The app should be able to be turned horizontally so that we can see an entire job name.

    26 votes

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    6 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  17. Disable Warning

    Please add the option to disable the "GPS is not enabled!" Warning. Such as a "do not show warning again" checkbox.

    13 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion, Rick. That’s currently enabled to remind employees that their locations may not be transmitted if the Location Services aren’t turned on. I’ll share your suggestion with the development team to see if that’s something that is possibly optional.

  18. Be able to set clock in time at set time (ex: work start @ 6:00 am) even when employee clock in at 5:30. time tracking will start @ 06:00am

    Be able to set clock in time at set time (ex: work start @ 6:00 am) even when employee clock in at 5:30. time tracking will start @ 06:00am

    45 votes

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    13 comments  ·  Timesheets & Time Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    This is a really unique and novel suggestion, which really excites us! Can you please explain the benefit such a feature would have for you? Why would you like it?

    We love to hear how we can make ClockShark better for you. Thanks for taking the time to share your feedback and to vote.

  19. In Espanol (Spanish setting for mobile app)

    Provide language option for Clock Shark users-Spanish specifically

    58 votes

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    9 comments  ·  Other/General  ·  Flag idea as inappropriate…  ·  Admin →

    Just to provide an update on this idea, we recently started supporting all characters. So letters from different languages, emojis, and more are all supported for notes.

    We also do have the Employee Guide to Using the ClockShark app available in English, Spanish, and French. We also try to make the app as simple as possible which really helps most users.

    However, we would still love to add this as a feature as well, please keep voting!

  20. Have an address shown when clocking and out. Not just location on map

    When our employees are our of town they tend to clock in when they get close to the job. Sometimes they could be 15 minutes from the job.
    On the map it looks close but if we had an address shown we could calculate the exact time they are "squeezin" in

    33 votes

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    0 comments  ·  GPS & Location Tracking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

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