I'd like to see all fences for all job sites so if an employee leaves one job site and goes to another and doesn't switch jobs, I can see that and not assume they are trying to steal time.3 votesMorgan Cassady responded
Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ email@example.com. :)
Our need for continuous, accurate tracking is greater than battery, storage concerns. 45 minutes to 4 hours without tracking defeats the purpose of that part of the program.13 votes
The app will collect location updates at 15 minute intervals while the employee is clocked in. Continuous tracking will quickly use a mobile battery, so that is why the interval is set to 15 minutes.
If you aren’t seeing any GPS Data for employees, please reach out to our happy-to-help Customer Service team, and they can assist in understanding why the GPS data isn’t arriving. It definitely should be.
Add a pause button for, say, when someone has a quick personal errand to run, gets a personal phone call, or something like that. On the mobile device, there's room right below the start lunch and switch buttons. (I hate paying for employees' personal time during work hours!)16 votes
Fred, that’s a great observation! Using the lunch button (or even clocking out) allows you to clearly see when the employee stopped and started work. That’s an excellent, equivalent workaround one can use while we consider adding this in a future update.
I am still working on getting all employees to use the app correctly, but I have several that will shut off their location & notification services because they say it drains the battery. Then if they forget to clock out they don't get a notification when leaving job site. If they were still clocked in the next morning they would see they didn't get clocked out and leave me a note.1 voteAdminJT Abbott (Admin, ClockShark) responded
Hey Tracie, thanks for reaching out to us with your feedback!
I can see your dilemma. The 23 hour clock out is really integrated in our system, and not something easily changed. Of course we can consider all possibilities.
In the short term, you can have your crew not block notifications at least. Those should not have an impact on the battery life, although the location can especially for older phones.
But if they allow notifications, they can also set up reminders for themselves to clock out. They can do this at a certain time everyday or after they have been on the clock for a certain time.
You can learn more with this help article: https://help.clockshark.com/en/articles/3116584-how-to-use-mobile-employee-reminders
I hope this helps, let me know if I can assist you further!
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