Matt

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  1. 2 votes

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    1 comment  ·  ClockShark Website » Other/General  ·  Flag idea as inappropriate…  ·  Admin →

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    JT Abbott responded

    Hey Dale, thanks for sharing your feedback with the community!

    Building new features as large as an estimating and invoicing system requires a lot of time, planning, and resources to ensure that we are building something that benefits a huge percentage of our users. Are there any specific kind of features or functionality you would like to see with this though?

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, we can build features like this, so please keep voting!

    Matt supported this idea  · 
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    Matt commented  · 

    Estimate Rocket has some of the best estimating options and work flow, like the ability to show individual line item prices or arrange items into groups and only show group prices to customers. They also have a work oder view that can be customized to show/hide different data for the teams completing the work. For example, there is an option to add notes to each line item that only show on the work order so the customer will not see them on their proposal if you don't want. Also, you can show line item quantities on the work order, but not show them on the proposal. For example, we use line item quantities as hours, and the rate is our hourly rate, so our team can see how many hours we planned for each line item on the work order, but the customer only sees the total cost of each line item, or a total cost for all line items in a group if we don't want them to see each individual line item price. To me, this is what makes Estimate Rocket one of the best estimating options out there for contractors. ClockShark has some of these features, but not enough yet to offer the type of flexibility we need with the estimate, work order, and invoice flow. I've reviewed some of this with you guys a few weeks ago over the phone during a screen share, but I would love to return to ClockShark and use your full software to run my business, but I can't do without these work flow options.

    ClockShark was great for mobile time tracking for the 2 years or more we used it, and your customer support was excellent. If you want to discuss this more, contact me, I'm happy to do as deep of a dive as you guys would like to review the features that make Estimate Rocket so great, because you guys aren't too far off, and having a whole package option through you guys would be amazing. Estimate Rocket does not have a great mobile time tracking option at all. They have one but there is no offline-mode and their scheduler is very limited and horrible honestly, and they said they have no plans to update their mobile time tracking into a stand-alone app at this time. So if you guys could improve your estimate and work flow functionality, by adding some of these customization options, you'd probably have the best overall small-medium size contractor app out there.

  2. 10 votes

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    4 comments  ·  ClockShark Mobile App » Other/General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

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    Matt commented  · 

    Permission to share total hours worked for active jobs on the mobile app. I'd like to be able to share the total hours worked on our active jobs with my project manager to help manage the job hours better and finish on-time.

    Matt supported this idea  · 
  3. 32 votes

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    6 comments  ·  ClockShark Website » Other/General  ·  Flag idea as inappropriate…  ·  Admin →

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    This is a really great request, and it’s one many folks have begun to bring up. Please keep voting your support for this idea, and we’ll consider adding it in a future update.

    If you have any other questions or suggestions, please let me know. I love to hear them.

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    Matt commented  · 

    I have a similar issue. When an employee has to drive over an hour to a specific job, I give them a gas stipend for that day. I wish there was a generic "reimbursements" or "expenses" field in clockshark that could be used for many different things. This way, we will know any additional amounts we owe each employee in addition to their hours worked.

    I don't know how this would sink with quickbooks, but it would be helpful to at least have the option in clockshark so we can track these additional expenses with the employee for the week.

  4. 60 votes

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    11 comments  ·  ClockShark Website » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    JT Abbott responded

    In previous updates, we mentioned that you can see the budgeted hours vs. the actual hours work on the Jobs list page. However, some people wanted their crew leaders to see this information without making them admins.

    We do have a new “edit jobs” manager permission which allows employees with this permission to view/edit Jobs just like admins can.

    This allows you to assign this power to employees without having to make them a full admin.

    We would still like a report of scheduled/budgeted time vs. actual time worked, however. Thanks for the continued support!

    Matt supported this idea  · 
  5. 38 votes

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    6 comments  ·  ClockShark Website » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

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    JT Abbott responded

    This is a great idea and something we definitely want to implement as we continue to improve the scheduler to be even better.

    Please keep voting and commenting as the more support this gets the faster it will get built!

  6. 63 votes

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    planned  ·  JT Abbott responded

    Happy to announce the work on this project is underway. Soon each admin and employee with certain manager permissions will be able to set their own notification terms.

    Matt supported this idea  · 
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    Matt commented  · 

    Great idea, Also would like to be able to select which employees alerts are sent for. I don't need to get alerts for admins (including myself). Sometimes I start late or leave early and I don't need to get alerts send about myself. It's too many unnecessary emails. Let us choose what employees alerts are sent for.

  7. 31 votes

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    1 comment  ·  ClockShark Website » Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

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    Matt shared this idea  · 
  8. 274 votes

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    64 comments  ·  ClockShark Website » Other/General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thanks for sharing your support for this idea here! As support continues to mount for this idea, our development team will plan how to bring this to you in ClockShark. :)

    Reading this idea, and all the comments below, I can see that the consensus is that administrators would like a way to designate an Off/Holiday/PTO day, without having to insert any time for an employee. Currently, in ClockShark there is an available workaround that’s equivalent to the feature being requested.

    If you’d like to see how to designate that an employee will be taking (or took) a day off, Morgan from our Customer Success team explains how to do that here: https://soapbox.wistia.com/videos/SkNhqgi9Kc

    Feel free to let me know if this video is helpful, or if you have any other suggestions/ideas regarding how we can improve ClockShark for you. I love hearing your ideas.

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    Matt commented  · 

    Yeah, I'd like the option to create custom tag options (ex. Vacation, Sick, Personal, Bad Weather, No Show, or OFF) to the schedule for my employees to see and for our own records as well. Also, wether the day is a PAID day off or UNPAID day off. I tried to set something like this up as a job, but then it allowed certain employees to clock in and it's just too confusing that way. We need another option for this.

  9. 27 votes

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    0 comments  ·  ClockShark Website » Timesheets & Time Entry  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

    Matt shared this idea  · 

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