AdminCliff Mitchell
(Co-Founder, ClockShark)
My feedback
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1 vote
JT Abbott
responded
Hey Janelle, thank you so much for providing this idea and letting others have an area to comment and vote!
Some companies take advantage of our KioskClock and they will just keep a company tablet in the work truck so employees can clock in with that and not have to use their personal phones. This won’t track their location throughout the day, but it will grab their clock in and out locations. If they are just going to be at a single worksite this is perfect!
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98 votes
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.
Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)
An error occurred while saving the comment Be able to schedule employees with a specific truck or piece of equipment. Jobs are frequently in contention for specific trucks, specific equipment (like a backhoe for instance) or tools. If the correct tools and equipment are not available and assigned the job cannot proceed. This is a major concern when scheduling.
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2 votesJT Abbott
responded
Hey everyone, this could be a really valuable resource for lots of companies.
But with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!
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1 voteJT Abbott
responded
This is something that would be very cool and provide a ton of value as well.
Currently, you can use other software like route4me.com in order to accomplish this. But it could be very valuable to integrate this kind of technology into ClockShark itself.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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3 votesJT Abbott
responded
Definitely something that would be incredibly useful for lots of users.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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220 votesJT Abbott
responded
Hey everyone, thanks for all the votes and comments for this idea!
This idea in particular is a little tricky because it is a big change that can affect lots of aspects across the entire platform. But as we grow we will continue to assess the ways that we can meet the needs of our users.
An error occurred while saving the comment Hi all, this is a very common request and one that we are investigating a way to implement on a future release. Thanks for the input! We love hearing your ideas and improving for you.
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60 votes9 comments · ClockShark Mobile App » GPS & Location Tracking · Flag idea as inappropriate… · Admin →JT Abbott
responded
Hey everyone thanks for sharing your feedback and concerns.
We are always working to improve the GPS functionality and close any holes that are being exploited. This is not something that is that easy to do with the way the devices work and the limitations imposed by the Android and iOS operating systems. We do expect that we will keep making improvements and are working on that always. There is also a degree of employee education involved and at times when employees are doing the wrong thing they will need to be talked to. Please feel free to share any additional concerns and we will keep working to deliver the best GPS experience possible.
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2 votesJT Abbott
responded
Hi there, thanks for the suggestion! We’re working on ways to better make sure employees stay on the current version of the mobile app. We are thinking about providing a notification feature for the employee that prompts them to download a new version when one is available. We’ll continue to monitor how well this works and look at other ways to improve visibility.
An error occurred while saving the comment Hi Spencer, thanks for the suggestion. We're working on ways to better make sure employees stay on the current version of the mobile app. We've just released a notification feature for the employee that prompts them to download a new version when one is available. We'll continue to monitor how well this works and look at other ways to improve visibility.
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13 votesJT Abbott
responded
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
This makes a lot of sense thanks for sharing the feedback. We are always looking for way to GPS tracking in future updates so your feedback will be considered in that process.
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41 votes
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.
Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)
An error occurred while saving the comment Thanks for the suggestion! This definitely makes sense and is something we're aware people want to do so we are considering ways to address.
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1 voteJT Abbott
responded
Using the workaround provided below is going to be the best solution for the time being.
It would be quicker than adding employees all the time not to mention being cleaner without have multiple temp employees on the timesheets, schedules and reports.
An error occurred while saving the comment Makes sense Sam, thanks for sharing the idea. We'll consider ways to possibly help out in that situation with product changes. One workaround idea for the time-being might be to create a generic employee or two that could be used for this purpose. Then at least you'd have their times recorded. Also worth noting, is that although you cannot currently add employees from the mobile app, it is possible to do so from mobile by logging into the website from your phone or tablet. You'd just add the employee from the mobile browser, then go back to the app, perform a full sync using the Sync option, and the employee would then be available to clock time to via KioskClock or via CrewClock. Hope that helps. It's also likely that on a future update, adding an employee will be possible from the mobile app.
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2 votesJT Abbott
responded
Love this idea and I think this should definitely we something we should add as we continue to improve the mobile app!
An error occurred while saving the comment Thanks for the suggestion! We'll be considering ways to improve maps and location viewing on future updates.
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9 votes1 comment · ClockShark Mobile App » Timesheets & Time Tracking · Flag idea as inappropriate… · Admin →JT Abbott
responded
Hey Chad, thanks for sharing your feedback with us! This is absolutely possible with our Who’s Working Now page. Here you can see a huge map of everyone’s locations and you’ll see pop ups whenever someone clocks in, goes on lunch, add an attachment, clocks out, etc.
Then when they clock out for the day, all their time is available to be reviewed on the timesheets!
If you have any questions contact our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).
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5 votesJT Abbott
responded
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.
At the moment you can attach a template PDF of this daily sheet to a job and then users would be able to download that daily on their phone, sign it, and then attach it to their shift.
Is there another way that you would like this to be handled?
An error occurred while saving the comment Thanks for the suggestion Ted. We're looking at ways to allow custom data to be captured as well as questions answered by an employee during their shift. What type of hazard assessment specifically were you looking for?
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2 votes1 comment · 3rd Party Integrations with ClockShark » Other/General · Flag idea as inappropriate… · Admin →
Morgan Cassady
responded
Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support.
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60 votesJT Abbott
responded
In previous updates, we mentioned that you can see the budgeted hours vs. the actual hours work on the Jobs list page. However, some people wanted their crew leaders to see this information without making them admins.
We do have a new “edit jobs” manager permission which allows employees with this permission to view/edit Jobs just like admins can.
This allows you to assign this power to employees without having to make them a full admin.
We would still like a report of scheduled/budgeted time vs. actual time worked, however. Thanks for the continued support!
An error occurred while saving the comment We'd like to see a report that compares hours budgeted to hours worked. This would allow us to evaluate worker efficiency per job.
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8 votes
Anna, thank you so much for taking the time to post your idea. It’s great to have your input.
Just to clarify your request, are you asking for a signature line and Admin notes feature on the “Employee Details” report? You can print the employee notes on that report, but I’m not sure if that’s what you’re asking for. Feel free to share any extra details you have so our developers can be confident when considering it.
An error occurred while saving the comment Anna, thank you so much for taking the time to post your idea. It's great to have your input.
Just to clarify your request, are you asking for a signature line and Admin notes feature on the "Employee Details" report? You can print the employee notes on that report, but I'm not sure if that's what you're asking for. Feel free to share any extra details you have so our developers can be confident when considering it.
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30 votes
Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.
Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)
An error occurred while saving the comment This is an excellent idea, Twyla. One thing our customers are accustomed to trying is hitting "Ctrl-F" on their keyboard and searching the webpage directly. Often that can return where a job might be scheduled.
Of course, this is a workaround until this idea gets enough support to be formally added to the product, but I wanted to suggest it for you. Please let me know if you have any other suggestions or ideas.
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47 votes7 comments · ClockShark Mobile App » GPS & Location Tracking · Flag idea as inappropriate… · Admin →
Hi Glen,
This is a really great suggestion! Currently, ClockShark updates an employee’s location at 15 minute intervals. This is a conservative interval that ensures that employee cell batteries aren’t taxed by using their GPS.
Thanks for explaining why a different interval would be so helpful to your company. As your idea catches steam here on our voting page, we’ll look into adding that to ClockShark. :)
An error occurred while saving the comment Hi Glen,
This is a really great suggestion! Currently, ClockShark updates an employee's location at 15 minute intervals. This is a conservative interval that ensures that employee cell batteries aren't taxed by using their GPS.
Thanks for explaining why a different interval would be so helpful to your company. As your idea catches steam here on our voting page, we'll look into adding that to ClockShark. :)
@Jerry: Thanks for taking the time to share your support! Much Appreciated!
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Add option for employee/ admin to select whether a job is commercial or residential when clocking in
1 voteWe’d like to hear more on this one and if anyone else is having similar issues please let us know. We’ll need to hear more feedback to understand what everyone’s needs may be here.
An error occurred while saving the comment We'd like to hear more on this one and if anyone else is having similar issues please let us know. We'll need to hear more feedback to understand what everyone's needs may be here.
Hi Janelle, have you checked out the KioskClock feature in ClockShark? What you described is exactly what it was designed for. You can use either a smartphone or tablet that is owned by the company and place it in a truck. It uses a PIN for each employee and is designed for multiple employees to clock in and out from a single device quickly and easily. For help setting this up feel free to call us anytime at 800-828-0689