Doug Stephen

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  1. 7 votes
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    Hey Doug, thank you for bringing this to our attention. We have run into this a couple times on the support side. Usually what we find is that it tends to be an issue with Apple Maps.

    Every map provider has a different database catalog of addresses, so an address might show up on Google Maps but not on Apple Maps, or vice versa. Sometimes, addresses with use “Street” instead of “Avenue” andyou can actually get a location that is completely different like you were saying. Google tends to have a more complete database, so I usually recommend that. But I have seen issues with both.

    On Android phones, you can set your preference on which map service to use, but with iPhones you are stuck with the default of Apple Maps. That is something we are trying to get around by offering a choice of which map provider to…

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    Doug Stephen commented  · 

    I'm continuing to get map directions that take me to incorrect addresses.

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    Doug Stephen commented  · 

    This is one of the problems with this forums.. Nobody here actually uses clockshark.. only their employees do, and those schlubs don't have time or probably care if it works or not.. the office only cares that it reduces peoples pay when they forget to clock in on time or whatever means hours can be reduced. Whether the maps work.. meh.

    Doug Stephen shared this idea  · 
  2. 3 votes
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    Morgan Cassady responded

    Thanks for the great suggestion, Marc! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. The Google calendar integration is pretty new, so we’re eager to here feedback like yours on how it’s working for you.

  3. 99 votes
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    25 comments  ·  ClockShark Website » Jobs & Tasks  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Kevin, thanks for bring this idea to the table and allowing others to vote and participate on this!

    I’m happy to say that we are currently in the process of planning and building a new feature that allows you to assign jobs to a customer. So be on the look out, great things coming soon!

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    Doug Stephen commented  · 

    The phone numbers not being hyperlinked is dumb. Currently in order for me to call a customer I have to find the number in the notes.. Physically write the number down on paper then open up a phone dialing app and type the number in... Takes longer to do that process than it did to type out the process..

    Needs fixed badly.

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    Doug Stephen commented  · 

    And the phone number of the client Needs to be a clickable Hyperlink so we can actually use it without writing the number down on a slip of paper and retype it into the phone again..

  4. 21 votes
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    5 comments  ·  ClockShark Website » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

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    Doug Stephen commented  · 

    A good analogy would be telling me that a star in the sky has shifted position... useless information unless you tell me where that star is or was.

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    Doug Stephen commented  · 

    I just recieved a notification that my Schedule had changed. I push on the icon to see what the change is.... Nothing. I have no idea what change was made... that is not helpful. The notification should indicate the exact change made. Am I just too dumb to figure this out? Doesn't seem obvious to me.

    -dug

    Doug Stephen supported this idea  · 
  5. 2 votes
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    Hey Doug, thanks for giving us this feedback!

    This is something that should be changing soon! Our main time clock page for the app is in need of a tune up and that is something we are already working on. Their will be a search button in the upper right, just like it is on the schedule.

    Doug Stephen shared this idea  · 
  6. 25 votes
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    6 comments  ·  ClockShark Website » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

    Doug Stephen supported this idea  · 
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    Doug Stephen commented  · 

    Finding an event/job is impossible without a search bar. Not having a search function is incredibly frustrating. If you need to find an address for a job worked a month prior (so not viewable on the app) a person would have to pick thru their calendar day by day or use the Cntrl F feature page by page until they find it. Seems a search bar would make finding things a lot easier.

  7. 6 votes
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    2 comments  ·  ClockShark Mobile App » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    Morgan Cassady responded

    Hey There, Kevin! Thanks for the suggestion! The schedule format is based on the Company Week too, so that display will change based on the company work week settings. Let’s let folks vote with you on this idea and we’ll explore changing that display in a future app update. If you have any other suggestion, please let use know!

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    Doug Stephen commented  · 

    In fact the view on the desktop displays this way under the "My Time Clock" tab. Both the app and the desktop should have the same view

    Doug Stephen supported this idea  · 
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    Doug Stephen commented  · 

    This is one of my biggest peeves. If its Wednesday the schedule should show that current day rather than scrolling from Monday to the current day.
    -dug

  8. 35 votes
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    6 comments  ·  ClockShark Website » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great idea and something we definitely want to implement as we continue to improve the scheduler to be even better.

    Please keep voting and commenting as the more support this gets the faster it will get built!

    Doug Stephen supported this idea  · 
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    Doug Stephen commented  · 

    Most of our shifts and probably most businesses operate from 7ish thru 5ish... Default should be something like that. I don't know many people who work from 12am to 12am.

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